Simply Smart Home

Heating & Air Conditioning
Vaughan ON L4K 1Z8
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Reviews for Simply Smart Home

Average customer rating:
7.9 10 (188 reviews)

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Private User
Private User
Private User reviews Cambridge, ON
10/10

Furnace fix HVAC

Ashraf did a great job at fixing the furnace!! Excellent service I recommend A good job! Simplysmarttech

Approximate cost of services:
$1.00
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Company Response

Thank you so much for taking the time to leave a review! We're delighted to hear that Ashraf provided excellent service and successfully fixed your furnace. If you ever need assistance with your furnace or any other home-related services in the future, don't hesitate to reach out. We're here to help!

Stgmgr
Stgmgr
0 reviews Brampton, ON
10/10

Reconnect Google items

Our Google items crashed after Rogers updated our townhouse complex to their Ignite system.
I was able to successfully reconnect all the speakers however, I could not make the doorbell or hub come back to life. Brandon called me and was able to talk me through the entire process very successfully. He was calm, patient, very professional. I know very little about these things, and he took his time and explained everything to me step-by-step. I could not have asked for better assistance. Congratulations and thank you Brandon

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. We're pleased that Brandon was able to assist you with the issues after the Rogers Ignite system update. Your feedback is invaluable, and we'll be sure to acknowledge Brandon for his exceptional support. If you ever need further assistance or have questions in the future, please feel free to reach out to us without hesitation.

Som
Som
0 reviews Brampton, ON
0/10

Hidden charges and trap

Very disappointed with the service and faulty products given.

I was happy with my previous water heater and I was tricked by the sales agent to get Simply smart water heater installed.

My costs went up from 28.5 a month to 35.59 and this year they again increased the rate by another 6% (they say its part of the contract you signed)

I was given a complimentary door bell which stopped working after few months and when I called was told they will charge 99 + tax for the service agent to visit. They don't care of customer satisfaction and I was told to write review if I was not happy.

Approximate cost of services:
$120.00
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Company Response

Hi Som,

We sincerely apologize for the disappointment and inconvenience you've experienced with our service and products. We value your feedback, and we would like to address your concerns to ensure a satisfactory resolution. Upon reviewing our database, we could not locate your information. We kindly request that you reach out to our customer service team at +1 855-227-7234 so that we can address your concerns directly and work towards a resolution.

Private User
Private User
Private User reviews Toronto, ON
10/10

Tankless water heater service

Technician Ashraf was prompt, clean and professional, completing the maintenance on the tank. Called ahead, arrived on time, was very clean and quick and polite.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words! We're glad to hear that Ashraf provided prompt and professional service, completing the tank maintenance to your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

Kinchung in Toronto
Kinchung in Toronto
0 reviews Mississauga, ON
10/10

Excellent service provided

The technician Ashraf did a great job for our cooling system and with experience and nice, were going to refer my friends to the simply smart home . Thank you very much !

Approximate cost of services:
$50.00
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Anoop in Toronto
Anoop in Toronto
1 review Ajax, ON
8/10

Great work by Oscar from Simply Smart Home

Oscar has fixed the require electric service for my heat pump. It was not an easy job, but he has taken his time, made a proper plan and implemented it.
He answers my questions as well. I recommend his service.
Thank You Oscar

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your positive experience! We will make sure to pass on your kind words to Oscar. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you again for choosing our service!

kushal in Newmarket
kushal in Newmarket
0 reviews Kitchener, ON
10/10

Exceptional Service by Technician Brandon

We recently had the pleasure of working with technician Brandon for the installation of our new Ring security camera system at our home, and we couldn't be more satisfied with the service he provided. Throughout the installation, Brandon demonstrated a deep understanding of the Ring security camera system. He meticulously assessed the layout of our house and collaborated with us to determine the optimal camera placements for maximum coverage and effectiveness. Brandon patiently guided us through the app's features, explaining how to customize settings, view live footage, and access recordings. We highly recommend Brandon to anyone in need of security camera installation services. He is a true asset to his company, and we are grateful for his exceptional work.

Approximate cost of services:
$802.00
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Company Response

Thank you for your kind words, Kushal! We're thrilled to hear that Brandon provided exceptional service during the installation of your Ring security camera system. We'll make sure to pass on your appreciation to him. If you have any further questions or need assistance, feel free to reach out anytime

Private User
Private User
Private User reviews Brampton, ON
10/10

Brandon helped me out with my Google nest camera

the tech guy was great was very knowledgeable about the camera he came to fix and was very supportive in letting me know what I need to do for next time I run into the issues thank you he was very kind and patient when I ask him to set my camera yhe way I wanted it thank you once again

Approximate cost of services:
$10.00
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Company Response

Thank you so much for sharing your positive experience! We're thrilled to hear that Brandon was knowledgeable and supportive in addressing the issues with your camera. We greatly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

Private User
Private User
Private User reviews Brampton, ON
10/10

Excellent Service

Brandon was excellent! Amazing service, very knowledgeable and took the time to make sure everything was set up appropriately.

Approximate cost of services:
$10.00
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John in Kanata
John in Kanata
0 reviews Whitby, ON
10/10

Smart Home Sensor Installation

Brandon was very professional, knowledgeable and personable. He clearly explained the installation procedure and how the sensors worked. We appreciated his excellent service.

Approximate cost of services:
$10.00
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Company Response

Dear John,

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that Brandon provided you with a professional, knowledgeable, and personable service during the installation procedure. Customer satisfaction is our top priority, and we are glad to hear that we met your expectations.

If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We look forward to serving you in the future and providing the same level of exceptional service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Simply Smart Home

With the headquarters in Toronto, Ontario, Simply Smart Home is a 100% Canadian owned and operated company. Our Management Team has a combined experience of 50 plus years, which helps us serve thousands of our customers to the best of our ability. Our organization is one of the fastest growing ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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