GO Industries Inc.

Formerly Go Heating & Cooling
Heating & Air Conditioning
Stoney Creek ON L8E 5B5
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84%

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Reviews for GO Industries Inc.

Average customer rating:
8.3 10 (119 reviews)

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Private User
Private User
Private User reviews Barrie, ON
10/10

Bbq hook up

Great! Super friendly and accommodating customer service. I would recommend them to anyone needing any kind of work done. Friendly, kind and extremely helpful.
Thank you
De Graci

Approximate cost of services:
$508.00
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Company Response

Thanks so much for the positive review. It was a pleasure working with you ! :)

Funmilayo
Funmilayo
1 review Etobicoke, ON
9/10

New Electric outlet

I recently had work done by Go Industries Inc., and I couldn't be happier with the experience. Joel and Shaun were both incredibly professional and maintained a positive attitude throughout the process. They communicated clearly and were quick come to my home at no cost. Although my concrete walls posed a challenge in locating a new outlet, I appreciate their efforts and will definitely call on their services again in the future. Highly recommended!

Approximate cost of services:
$10.00
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Company Response

Thanks so much for the positive review !

Galo in Toronto
Galo in Toronto
2 reviews North York, ON
10/10

Replacing a water heater tank and installing a new tankless water heater

We are very satisfied with Go Industries. Joel and Alex were friendly, approachable and respectful. They worked several hours in the replacement of the old water tank and installion of the new tankless unit, they even rearranged the old gas pipeline setup, making the corner more spaceful and left the site very clean. They took the old tank for return to the rental company without additional cost to us. We will definitely recommend Go Industries. Thank you, Joel and Alex! Galo Ginocchio

Approximate cost of services:
$5,000.00
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Company Response

Hey, it was a pleasure working with you and thank you so much for the positive review. Appreciate it :-)

elj in Toronto, Ontario Canada
elj in Toronto, Ontario Canada
3 reviews Old Toronto, ON
10/10

Complicated hot water/furnace

Great visit, very thoughtful solutions to the issue! I have not yet had the work done, but I am grateful for the careful thinking through of my options.

Approximate cost of services:
$12,000.00
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Company Response

Thanks very much for the positive review. Looking forward to doing the job for you in the future.

Private User
Private User
1 review Port McNicoll, ON
10/10

Good company!

Our technician Joel was very kind, gave good information, was very helpful, and even gave me advice and quotes for additional work I was curious about getting done. The companys communication and payment services are very streamlined and efficient. I am very impressed and pleased with this company. Will definitely be using them in the future.

Approximate cost of services:
$90.00
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Company Response

Thanks so much for the positive review glad we could help

Private User
Private User
1 review Midland, ON
10/10

Furnace mateiance

Great jobg great service thank you soooooo much for the great work thanks againreally appreciate it

Approximate cost of services:
$180.00
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Company Response

Thanks so much for the positive review. Have a great rest of the season :-)

Maureen in Toronto
Maureen in Toronto
1 review Barrie, ON
10/10

Inspection

Joel was an excellent technician. His insights and information likely saved me a good sum of money.

Approximate cost of services:
$100.00
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Company Response

**Hi Maureen,**

Thank you so much for your kind words and for taking the time to share your experience. It was my pleasure to assist you, and I’m glad the insights I provided were helpful. At Go Industries, we always aim to offer the best service and advice to our customers, so it's great to hear that I could help you save some money.

If you need anything in the future, please don't hesitate to reach out. I’m here to help!

**Best regards,**
Joel
Go Industries

Private User
Private User
Private User reviews Hamilton, ON
0/10

DO NOT USE THIS COMPANY

Check out all the zero star reviews here. I've had a very similar experience. Joel installed a "new" (and overpriced) central air unit for us last year. We were told it had a 10 year warranty. We used the unit Aug and Sept and then a couple of weeks the next spring. Then it stopped working. Joel has been a nightmare and hasn't helped us beyond wanting to charge hundreds of dollars for a service call. In the end we had to call in another reputable company. Their diagnostic call was 1/4 of what Joel was charging. It cost thousands more to replace broken parts. This man is both incompetent and is out to get every penny he can from you. Don't use him!

Approximate cost of services:
$11,000.00
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Company Response

Thank you for taking the time to share your experience with us, though I’m deeply sorry to hear that it was not a positive one. I want to sincerely apologize for the frustration and inconvenience you’ve experienced.

Our goal is always to provide the highest quality service and products, and I’m disappointed to hear that this wasn’t reflected in your interaction with us. I’d like to address your concerns:

1. **Warranty and Service:** We take warranties and post-installation support very seriously. If there was a misunderstanding regarding the warranty or service charges, I apologize for that. It’s our responsibility to ensure you’re fully informed and satisfied with our service offerings.

2. **Pricing:** We strive to be competitive in our pricing while maintaining high standards of service. However, I understand your concerns and regret that you felt our charges were higher than expected.

3. **Resolution:** I’m sorry that we were unable to resolve the issue with your unit to your satisfaction. It’s important to us that our customers are left with functioning systems and peace of mind. I’d like to personally look into what happened and see if there’s anything we can do to make it right.

Please reach out to me directly at 1-844-686-7334 so we can discuss your experience in more detail. I genuinely want to make sure that your concerns are addressed and that we can work towards a resolution.

Thank you again for your feedback. It helps us improve, and I hope we can earn back your trust in the future.

Best regards,
Joel Vandenbroek
Owner, Go Industries
1-844-686-7334

Suzanne in Toronto
Suzanne in Toronto
2 reviews Etobicoke, ON
10/10

Heat Pump Repair

Great Speedy Service and very knowledgeable. Thanks so much. Would highly recommend! Will use this company again.

Approximate cost of services:
$100.00
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Company Response

Hey, thanks so much for the positive review. Looking forward to seeing you again.

Ahmad in Toronto
Ahmad in Toronto
2 reviews Old Toronto, ON
10/10

Great Service and prework consultation

Excellent service, timely response, professional, and very helpful . Highly recommend for all HVAC needs.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the positive review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GO Industries Inc.

Go Heating LTD is affordable, reliable home heating, cooling, plumbing, electrical and renovations to Canadians all over Ontario. Our customers know they can count on us for fast, friendly, knowledgeable service and advice. See website for more information on what brands we carry and how we can help you.
We are here for you 24/7.

CATEGORIES
Heating & Air Conditioning, Drain Services, Drainage Contractors, Plumbing, Septic Tank Cleaning, Repair & Installation, Water Filtration & Purification, and Gas Line Installation
PRODUCTS
Furnaces, Air Conditioners, HRV/ERV, Water Heaters, Fireplaces, Heat Pumps, Fixtures, Faucets, Pipings, Venting, Gas lines, Drywall, we are a one stop shop.
SERVICES
We service all makes and models. We offer heating, cooling, electrical, plumbing, and renovations repair and replacements. We offer 24 Hour Emergency Service.
WEBSITE
https://goindustries.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Visa, Mastercard, Debit, Cash, Cheque , E- transfer
MEMBERSHIPS
HRAI, COHA, OCT, TSSA, ESA Approved!
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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