Thank you for bringing this to our attention. We are sorry to hear about your experience and apologize for any inconvenience caused. However, we couldn't locate your account based on the information provided.
Please contact us directly at info@simplysmarthome.ca so we can investigate this matter further and resolve it promptly. Your feedback is important to us, and we are committed to addressing your concerns.
Fayez, thank you for sharing your positive experience! We're glad Ashraf could resolve your thermostat issue efficiently. We look forward to serving you again in the future.
Moeed, thank you so much for taking the time to leave a review! We are thrilled to hear about your excellent experience with Ashraf. Thank you for choosing our services, and we look forward to assisting you again in the future!
Beyond horrible customer service
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you've experienced regarding your billing and the promised refund.
Upon reviewing our records, we could not locate your information in our system based on the details provided here. It's crucial to us that we address and resolve this issue promptly. Please contact us directly at info@simplysmarthome.ca so we can gather more information from you and rectify this situation immediately.
Ensuring your satisfaction is our priority, and we are committed to resolving this matter to your complete satisfaction. We appreciate your patience and understanding as we work to make things right for you.
furnes, door lock, door bell, water heater
We are truly sorry to hear about your experience, but we could not locate your account in our system based on the details provided. Please reach out to us at info@simplysmarthome.ca so we can investigate this matter further and make things right for you.
Ensuring our customers' satisfaction is our top priority, and we apologize for any inconvenience caused. We are committed to addressing your concerns promptly.
Thank you for your positive review! We're happy to hear that Ashraf provided excellent service in resolving your furnace issue. Thank you for choosing Simply Smart Home!
Thank you for your kind words, Amandeep! We're glad to hear that Ashraf resolved your heat pump issue promptly. Thank you for choosing Simply Smart Home.
Water Heater/Furnace/Air Conditioner
Thank you for sharing your experience, although we cannot locate your information in our system based on the details provided. Your feedback is concerning, and we take allegations like these seriously as they do not align with our standards or practices. We strive to uphold transparency and ensure that every interaction with our customers is conducted ethically and with full consent.
Please reach out to us at info@simplysmarthome.ca at your earliest convenience so we can address your concerns directly and work towards resolving this matter promptly. It is important to us that we rectify any issues and regain your trust.
We look forward to hearing from you soon.
Thank you so much for your kind words! We're happy to hear that Ashraf did a great job and that you're happy with the service. We strive to ensure our customers are satisfied, and your feedback means a lot to us. If you have any other issues or need further assistance, please don't hesitate to reach out. Thank you for choosing us!