Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
Write a Review
Write a Review

Recommended Professionals

96%(1285 reviews)
63%(113 reviews)
92%(848 reviews)
96%(1285 reviews)
63%(113 reviews)
92%(848 reviews)
HomeStars
Heating & Air Conditioning
Mckinnon Heating Cooling
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.5 10 (277 reviews)

Sort by

Norielyn in Toronto
Norielyn in Toronto
1 review North York, ON
10/10

Water Heater & heat pump

We known Mckinnon Heating and Cooling company thru internet and we planning to installed our heat pump and we research the good brand and we find out the one of the dealer is Mckinnon so from then and now because of the good services of the company we decided all our need regarding heating and cooling we always used there services.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thank you Norielyn for your complimentary words, we appreciate your business very much.

Studio Man
Studio Man
1 review Etobicoke, ON
10/10

Efficient polite and professional

The McKinnon team was pleasant efficient and professional in replacement an Eighty year old radiator control valve .

I would like also mention that master plumber and his apprentice were quiet and ( didn't swear. refreshing in this day and age!)

Absolutely would recommend The McKinnon group to friends and neighbors.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you for your review. It was our pleasure to assist you with the replacement of your seized radiator valve. Your business is very much appreciated.

Rob in The Bluffs from Toronto
Rob in The Bluffs from Toronto
4 reviews Scarborough, ON
10/10

Water Heater Repair

No hot water. Called on a weekend and a technician responded promptly. Trouble shooting determined the gas valve had failed. The company owner sent me an email the following day (Sunday) understanding we were without hot water, advising locating the replacement part would be their top priority. They called me early Monday morning to let me know they had sourced the part, were picking it up and a technician would install it later that day. Both technicians were professional, polite and took the time to explain exactly what they were doing. Excellent service by a small company focused on customer service.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Thank you Rob for your review. We appreciate your complimentary words and that you are happy with the service we have provided.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Air conditioning repair and installation

The most incredible service from start to finish. Never thought I'd be so happy with an air conditioning service! HIGHLY recommend Mckinnon.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your review. We are elated that we exceeded your expectations.

Ruth in Toronto
Ruth in Toronto
2 reviews Toronto, ON
10/10

hvac service contract

Signed annual contract for:
- mitsubishi slim jim AC (245)
- navien combi boiler for hot water and radiant heat (245)

This contract included annual service of both appliances. Service professional was very helpful and explained the process thoroughly.

Plus the contract means that I can call for service should the need arise anytime throughout the year.

I believe I received value for the money.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Ruth for your review. We appreciate your choice to have maintenance agreements with Mckinnon and are confident we will take care of your home comfort needs to the best of our ability.

Private User
Private User
Private User reviews Claremont, ON
10/10

Air conditioner replaced during hot summer days

During one of the hottest weeks of the summer my air conditioner burnt out. McKinnon was very fast to give me a quote for a Mitsubishi replacement and when I gave the go ahead, it was installed within the week. Can't get this kind of service often.
Thanks so much to the McKinnon team for making this happen so quickly.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your review. We appreciate your business very much.

Sofie
Sofie
1 review Old Toronto, ON
10/10

Tricky air conditioner in the attic

My kids bedroom in the attic is an oven! And a bit tricky to install an air conditioner as my roof covers the entire attic. Michael helped me figure out where to best place a new air conditioner to really cool down the space. We went with a low wall mounted Mitsubishi with a 10 year guarantee. Mike the installer and his gang laid down a runner to keep the mess to a minimum inside and left no debris outside either. They arrived on time and were communicative about any issues that arose. They were efficient and friendly. I will definitely be recommending them to everyone!

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Thank you Sofie for your complimentary words. We are thrilled that you are pleased with the ductless installation.

Candace from Toronto
Candace from Toronto
4 reviews North York, ON
10/10

Gas service

We had an emergency with our gas following a flood. The gas company initially disconnected the gas service followed by a certified technician from McKinnon who came immediately to disconnect the basement fireplace and check all other gas appliances before restoring gas. The process was quick and enabled the other workers in our home to quickly get back to work. Receptionist was amazing in directing my call and scheduling. Technician was knowledgeable, confident in his work, friendly and explained everything clearly. Would highly recommend!!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Candace, thank you for your review. We are glad that we were able to assist in a situation that can be very stressful to you and your family.

Private User
Private User
6 reviews North York, ON
10/10

Replace home AC Handler Unit

Experiencing fan problems with my handler unit, we decided to replace the entire unit with an energy saving unit. McKinnon came and took care of everything. They kept me up to date with the progress and were professional and friendly.
They cleaned up after themselves and left the room tidier than before.
I have used McKinnon a few times and have always been happy with their service. Any future needs, I will call McKinnon. I trust them.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for your continued loyalty, we appreciate your business very much.

Private User
Private User
Private User reviews Toronto, ON
10/10

Greener Homes Heat Pump Upgrade

Had our HVAC upgraded to heat pumps though the Canada Greener Homes program. McKinnon made things very straightforward. There's no such thing as a "perfect" project. What makes a good contractor is what they do when the inevitable issues arise. Any issues that came up were minor, and were corrected in their entirety. Would absolutely recommend!

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

We appreciate your thoughtful review and your clear understanding of how installation projects can have issues that involve patience and creativity. Thank you for your business, we are grateful for it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Downsview?