Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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hammond in London
hammond in London
1 review London, ON
10/10

A/C and Furnace installation replacement

Extremely satisfied with the entire process from initial visit to end of job. RSA John Hoekstra outlined the options and choices very clearly. The technicians Milton Portillo and Omar Zaid were very professional and a pleasure to work with. Service throughout the entire process cycle was spot on and I would highly recommend this company to friends. Thanks guys for a job well done !
Connie & Hammond

Approximate cost of services:
$11,900.00
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Company Response

Hammond, we strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!

Dianne & Ted in London
Dianne & Ted in London
2 reviews London, ON
10/10

Furnace Maintenance & Duct Cleaning

Brandon came today to do the annual maintenance on our furnace through the Platinum Plus Plan, which we have had for many years. He was extremely thorough, explained everything to us in detail, gave us recommendations, is extremely polite and professional and went above and beyond in helping us. We would love to have him return next year for our air conditioning and furnace maintenance. Thanks a million, Brandon. It was a pleasure - see you next year!
On Sep. 26, 2018 Jordan Martens performed duct cleaning for us. Very professional and courteous, explained in detail the tasks being completed and cleaned up everything before he left. Great job, Jordan and again, many thanks. Ted and Dianne

Approximate cost of services:
$383.00
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Company Response

Dianne and Ted, we are thrilled to hear that Brandon demonstrated top notch service! We have truly appreciated your business over the years and thank you for being such a loyal customer!

Lisa in London
Lisa in London
1 review London, ON
10/10

Good Service

We have been getting regular service from Roy Inch and Sons for over a year and are always satisfied with their knowledge and professionalism. We received thorough and knowledgeable service today from Brandon.

Approximate cost of services:
$265.00
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Company Response

Lisa, we appreciate the opportunity to provide ongoing service to maintain your system’s integrity all year long!

Peter in London
Peter in London
1 review London, ON
10/10

Annual maintenance

We had Krys Kowalski do the maintenance on the furnace and air conditioner. He was very polite and efficient in the work he did. He informed us of a problem with the furnace motor and explained the possible outcomes. He made appointments for next year's maintenance and someone to give us a quote for a new furnace. He was friendly and informative.

Approximate cost of services:
$18.55
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Company Response

Peter, we are thrilled to hear that Krys demonstrated top notch service! Thank you for your review and for being a valued customer!

Alex in London
Alex in London
1 review London, ON
10/10

A/C service

We had maintenance call on June 8th and then our A/C failed in August 15. Our Tech Jesse came out and found a bug stuck in the contact. The service call and repair were FREE because it was in the allotted time to considered a recall. I had contacted the office prior to the service call and expecting we might need a full replacement, Audrey the sales associate was going to come out on a Saturday evening at 6pm to expedite a sales assessment for replacement. Way beyond the call of duty. We only started using this company last year for maintenance and their plus program is worth it. These folks are gold star all the way for sales, service and customer support. Thanks so much to Roy Inch and their staff.. Great job.
Keith

Approximate cost of services:
$0.00
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Company Response

Alex, we appreciate the opportunity to provide ongoing service to maintain your system’s integrity all year long!

Paul Roy in London
Paul Roy in London
1 review London, ON
10/10

AC and Furnace Maintainance

Recently had both our furnace and AC serviced by Jesse. He called ahead a let us know exactly when he'd arrive. Jesse was courteous and answered all questions in an easily understandable manner. Very satisfied with service provided by Jesse.

Approximate cost of services:
$0.00
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Company Response

Paul, we appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed.

Sedlak in London
Sedlak in London
1 review London, ON
10/10

Service

Jesse did our service call on Sat and we were very pleased with his professionalism and he was extremely polite also. He figured out the problem and reviewed annual maintenance programs with us that we will be purchasing.

Approximate cost of services:
$111.00
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Company Response

Sedlak, thank you for your continued support! We are happy to hear that we delivered the services needed.

Steve Bajura in London
Steve Bajura in London
1 review London, ON
10/10

furnace and A/C annual maintenance

Jesse showed up on time and introduced himself. He was very professional in attire and conduct. He diagnosed an issue with the "condensate" pump, tried to clean and fix it, but ultimately, we required a new one. It was installed quickly without any mess. He then suggested some simple fixes to help with the air delivery to the upstairs level. He explained the fees, and organized next years service date. I have nothing but good words for him and your company.

Approximate cost of services:
$600.00
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Company Response

Steve, thank you for your business and this wonderful review. We really appreciate it!

Sherby in
Sherby in
2 reviews London, ON
10/10

HVAC Maintainence On AC

We recently had Jeff (234) maintain our air conditioner. He was thorough and very professional. He treated our home with respect and left everything tidy. He also seemed to get along with our cat. I think Jeff smelled like cat. Thanks Jeff, you were purrrrfect.

Approximate cost of services:
$139.00
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Company Response

Thank you for sharing that you were pleased with your recent service call!

Arthur in London
Arthur in London
1 review London, ON
10/10

service call

Had a service call performed by Jesse this morning. 319 343 242443
The work performed was completed in a very professional and courteous manner, he was helpful and explain the results of his findings.

It would be nice if all the service work received wear performed to this level. Thank you Jesse and Roy and Son

Approximate cost of services:
$245.21
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Company Response

Arthur, we appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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