Roy Inch & Sons Home Services by Enercare

Luke was our plumber.
He explained all the repairs he would do prior to starting work and provided an estimate of cost.
Outside tap -- began work on tap but found it was the "backflow" attachment and no real repairs was necessary -- cost was deleted from estimate.
Explained each of the jobs after he was finished.
He explained some future plumbing items that might need to be repaired in the next couple of years -- replace outside tap and pipe as well as replace taps (not able to change washers) on the laundry tub and have a shut off installed when replacing them.
We talked about the possibility of an air conditioning service contract in the near future as well as duct cleaning. He offered to sign us up for duct cleaning but we have other work to be done in the house -- want to wait until all our work is finished.

Luke was very friendly and seemed to really enjoy his work. He was very helpful in explaining items. I definitely would like to have Luke as my plumber when we call for future plumbing jobs.

Thank you for your service
Jerry

Roy Inch & Sons is great, from the sales consultant who helped us figure things out and came back afterwards to make sure that we were 100% satisfied with everything, to the actual installers who were experts and also explained what they were doing and why.
I love this company. They are good quality and not too expensive.

I was very impressed with the service that we got from Jesse for our furnace maintenance. He was thorough, polite, and friendly. He explained all that he had done clearly and concisely and left the basement clean and clear. What a great employee you have!! I hope he comes back to my house next year for the AC/furnace maintenance.

Our A/C broke. We had a quote for new one plus furnace and got the install done. John, Luke and Milton were all very helpful and professional. They didn't try to over sell us things we didn't need.

We have been customers of Roy Inch for the last 4 years, since owning our present home. We have been pleased with the services received over the past 4 years. Most recently, we had a service technician named Jesse from Roy Inch visit us to conduct our annual maintenance of our HVAC system. Jesse was very courteous, helpful and made sure we understood all aspects of his service call and system recommendations. Jesse is a credit to Roy Inch, and represents your company very well. It is refreshing to see an employee conducting themselves as an ambassador for their employer. We hope to see Jesse again at our next service call.

Best, Rick Mulvaney

I have my furnace and air conditioner maintained twice a year and am satisfied that the maintenance preformed by Roy Inch employees is always reliable. The most recent service person, Jesse, was most thorough, courteous and explain in detail all that he had done. I appreciate that!!

Brandon was prompt, personable, knowledgeable and thorough, and he left the work areas the way he found them (i.e. vacuumed, etc. where necessary). He explained what he did and why and offered a few good suggestions for us for our own day-to-day maintenance of our equipment. A pleasure to have Brandon in our home!

Milton & Omar were very efficent, policy and respectful of my home during my recent installation of a new furnace and air conditioner. They called before arriving, were prompt and curtious, used the drop sheets and left my home in a clean manner. I would recommend they anytime.

Jesse, the technician was knowledgeable, courteous and professional.
He explained all the steps he had taken to complete the service. He called to inform the time he was going to arrive.

There was a cost to replacing the dual run capacitor.

Rob Duffy and Luke Hallam were probably the best and most polite installers I have ever had in my home. Their work ethic was awesome. If ever I need anything done in my home relating to heating and cooling I want them to be the guys you send. What a great representation they give for Roy Inch.