Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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95%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Furnace Maintenance

Jesse was punctual and gave excellent customer service at this visit. Also very informative as to our future requirements and would recommend their service. Very convenient to book 2019 appointment.

Approximate cost of services:
$175.00
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Company Response

Hello! Thank you for this great review and recommendation!

Christine in London
Christine in London
2 reviews London, ON
9/10

Prompt, Polite and Professional

I feel valued as a customer with Roy Inch&Sons. They demonstrate this by confirming appointments, arriving on time and ensuring a positive, even pleasant, HVAC maintenance experience . Technicians explain thoroughly and in lay-person terms what is being done, why, how long it takes and how much it will cost.
Staff with whom I have had contact are polite and professional. There is attention to detail.
I sense strong corporate values; and I appreciate that. Techs display positive attitude and pride in work.

Approximate cost of services:
$245.00
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Company Response

Christine, we are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Ian in London
Ian in London
1 review London, ON
10/10

Annual furnace service.

Jesse provided excellent service this morning. He greeted me warmly and called me by name. He was most efficient and completed his tasks accurately and quickly. The basement area he used was left neat and tidy. All work done was clearly explained.

Approximate cost of services:
$157.00
1 of 1 people found this review helpful.
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Company Response

Ian, we are thrilled to hear that Jesse demonstrated top notch service!

Murray in London
Murray in London
1 review London, ON
10/10

Replace Furnace Air Conditioner and Hot Water Tank

Most professional company to deal with. Adam G. was courteous First First rate company to work with. Adam G. was courteous, knowledgeable and very helpful in making the right decisions as to our needs.
The technicians Matt and Duffy were equally great. They were patient when answering my many questions during the installation. They were also courteous, knowledgeable, professional and on time while being very particular to keep my floors/walls protected when the work was being done. A quality job.
Very impressed with the whole project from start to finish.
Murray

Approximate cost of services:
$12,000.00
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Company Response

Murray, thank you for taking a moment to share this wonderful review!

L. Paturel in London
L. Paturel in London
1 review London, ON
10/10

Excellent Service ... even on a holiday weekend

This past weekend was Thanksgiving. Our AC stopped working about a week ago and we had scheduled a service call. The earliest service date was the Friday of Thanksgiving weekend from 6-8pm. I took it. I naturally assumed that the service technician would be grumpy, impatient and work quickly in order to try to get home for the long weekend. I was wrong. Rob Coto arrived on time, assessed the unit, provided excellent advice and fixed the unit. After he had fixed the AC, he even took the time to wash the outside of the unit, even though it was a chilly night, he got wet and it was getting dark. It is so nice to work with hard-working, honest and friendly people. Thanks Rob.

Approximate cost of services:
$250.00
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Company Response

Hello! Thank you for taking a moment to share this wonderful review!

belladog in Saint Thomas
belladog in Saint Thomas
1 review Saint Thomas, ON
10/10

furnace maintenance

Jesse did a great job, vert thorough and enhaced the settings on the furnace to improve air flow and humidification capacity. Also replaced the furnace filter and resealed the drain plug.

Much appreciated.

Approximate cost of services:
$217.00
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Company Response

Thank you for taking the time to mention your satisfaction with our services!

Private User
Private User
Private User reviews Saint Thomas, ON
10/10

filter/fireplace maintenance

Very pleased with Josh's efficiency in his work. A very pleasant fellow, he was polite and informative and showed the utmost consideration and respect. He was on time and completed his work within the time that was allocated for this job. Well done!

Approximate cost of services:
$400.00
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Company Response

Hi! We are happy that Josh was able to come out and get you taken care of so quickly!Thank you for taking a moment to share this wonderful review!

Beverly in London
Beverly in London
2 reviews London, ON
10/10

Furnace maintenance

The technician, Jesse, provided maintenance of my furnace. He explained to me what he was doing and why. Also showed me how to change the batteries in the thermostat. Jesse was professional and efficient and I am thankful for his service.

Approximate cost of services:
$217.00
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Company Response

Beverly, hank you for taking the time to mention your satisfaction with our services!

Jamieson in London
Jamieson in London
1 review London, ON
10/10

Jamieson

Jesse performed our furnace maintenance with extreme satisfaction. He was very polite and courteous. I would sure like to have him come and complete all our services if possible. Thanks

Approximate cost of services:
$0.00
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Company Response

Jamieson, we are thrilled to hear that jesse demonstrated top notch service!

JD99 in Toronto
JD99 in Toronto
1 review London, ON
10/10

HVAC Repair by Jesse

Came home from vacation and the HVAC was not working. Called and Jesse had it fixed very quickly. He offered suggestions on improving my units efficiency. Extremely polite and excellent service.

Approximate cost of services:
$374.00
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Company Response

Hello! We are happy that Jesse was able to come out and get you taken care of so quickly!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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