Mersey Heating And Air Conditioning

Formerly Mersey Service Experts
Heating & Air Conditioning
ON M1E 3W1
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Heating & Air Conditioning
Mersey Heating And Air Conditioning
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91%

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Reviews by rating (past 12 months)

Reviews for Mersey Heating And Air Conditioning

Average customer rating:
9.2 10 (853 reviews)

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Karen in Scarborough
Karen in Scarborough
2 reviews Toronto, ON
10/10

Air Conditioner Yearly prepaid maintenance

We have been Mersey customers for over 50 years and will continue. This is the first time I have had the technician Cory in our home and I will ask him to come back. I now have two go to technicians that I will allow in our home.
Cory explained everything, the aircon is 18 years old and is costing us more to run but we have made the decision until it dies we will pay the extra.

Approximate cost of services:
$0.00
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Company Response

Thank you Karen for trusting in Mersey Heating & Air Conditioning for so many years. You are a valued customer of ours and we appreciate you taking time to give us positive feedback on the services performed by our technician Cory. Thank you so much!

Nella Nikolakakos  from Toronto
Nella Nikolakakos from Toronto
3 reviews Toronto, ON
10/10

Thank you Cory Latino 4248

Cory Latino did a fantastic job!! He walked me through the service and answered all my questions. Gave me tips on how to get the best results from my AC/Furnace.
Thank you Cory!!

Approximate cost of services:
$0.00
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Company Response

Thank you Nella for posting such a positive review for our technician Cory!It's wonderful to hear he did a "fantastic job".

Cassie in Markham
Cassie in Markham
2 reviews Markham, ON
10/10

Air Conditioner Repair

The technician John was great, he was very friendly and professional. He checked and explained the condition of the machine, fixed the problems, and made recommendations. Much appreciated and thumbs up!

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Markham, ON
10/10

HRV service

I first used Mersey Heating & Air Conditioning a year ago for my HRV service. I also needed to find out why my Hepa Filter was making this loud noise. Miguel thoroughly cleaned my HRV and even the vent ouside which he said was clogged. He inspected my Hepa Filter and said he would get back to me on the price of a new motor. He called me the next day with a price. I pre-paid for this year's service and before I could schedule the appointment, right on time, I got a call saying Cory was available and he could come right away. Like Miguel, Cory explained the workings of my HRV, told me what he did, how he cleaned it and how I can easily maintain it myself. Before leaving, he again reiterated what he told me before and directed me to a youtube website, if i needed visual step by step instructions. If all else fails, I can always have them do the service - and he told me exactly what the cost was. I found Cory and Miguel to be very knowledgeable and professional. They were also respectful of my home, by wearing covers for their outdoor shoes. I will certainly use Mersey Heating & Air Conditioning services in the future

Approximate cost of services:
$124.47
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Company Response

Thank you so much for the terrific review you posted for our technicians Miguel & Cory! It's wonderful to hear that each visit has been a positive one. We are very happy you are continuing to use Mersey for all your HVAC needs.

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

Thank you, George!

We had a new air conditioner installed by Mersey just over a year ago. This year, upon turning it on for the first time, we ran into some issues. Mersey responded the same day to come and fix the problem for us, free of charge as it was under warranty. George was a pleasure to work with in spite of having to work in a very tough and enclosed space. We could not recommend Mersey enough- and somebody should give George a raise!

Approximate cost of services:
$0.00
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Company Response

Thank you Michael for taking time leave such a positive review for our technician George!

Barbara in Kitchener
Barbara in Kitchener
1 review Kitchener, ON
10/10

Service of A.C and furnace

Cory, the service technician was very helpful. He explained what he was doing to service my air conditioner and why. He advised me about your duct cleaning service and will use. This is the 2nd time I have had Cory do my service and he is just great.. I have been dealing with Mersey for some time now and have always been satisfied.
Barbara Steward

Approximate cost of services:
$270.00
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Company Response

It's great to hear every visit has been a positive one! Thank you Barbara for the terrific review for our technician Cory!

Anne H.
Anne H.
2 reviews Toronto, ON
10/10

2019 A/C Maintenance

Cory, the service technician was very helpful. He explained what he was doing to service my air conditioner and why. We discussed the age of my air conditioner and he recommended I should start thinking about replacing it soon. My little grandson loved the Mersey truck and Cory was very friendly with by grandson.

Approximate cost of services:
$0.00
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Company Response

Thank you Anne for sharing this great review for our technician Cory It's really nice to hear Cory connected with your Grandson.

Private User
Private User
Private User reviews Toronto, ON
10/10

Derek was awesome at educating us as a consumer

We called Mersey heating and air conditioning because our furnace and a/c was 25 years plus. My brother and I own a home in Etobicoke together. We were not sure what company to pick from. But Derek came in to assist us on a Sunday. He was patient kind and charismatic. He educated us on why the optimum system is the best choice for us if we are looking for a long term option. He was funny we had a few good laughs. I would highly recommend calling in and requesting to talk to Derek. He was also in the trades and practice heating and air conditioning in school. So he knows what he’s talking about.
The installers came the next day and they taught us even more. One thing I’d like to say is you pay for top notch service and quality. I’m happy and satisfied. Thanks again for all your hard work.

Approximate cost of services:
$14,595.00
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Company Response

What a wonderful review and recommendation for Derek and Mersey Heating....Thank you so much! It's great to hear everything went smoothly and that you had a positive experience with us!

Vicki from Scarborough
Vicki from Scarborough
1 review Toronto, ON
10/10

Air conditioning service

I had my A/C system serviced yesterday by Mersey and technician Cory. He arrived when scheduled, was thorough, professional, friendly and answered all my questions. I highly recommend him and Mersey Heating and A/C which I have used for many years. I hope to have him return in the fall to service my heating system.

Approximate cost of services:
$217.00
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Company Response

Thank you Vicki for posting this positive review for our technician Cory! Next visit in fall just request Cory and if at all possible we will send him back!

Reenoo
Reenoo
2 reviews Markham, ON
10/10

My experience with John Park

John Park just performed our air conditioning tune up and did a awesome job. He is professional, courteous and respectful to our home as he puts on those cloth booties over his shoes. He explains the work sheet that mentions the work he performed and if I have any questions he can answer them to my satisfaction. Thank you John and thank you Mersey for hiring great employees!! I am on a yearly service contract and would love to see him next year for my yearly service.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for the terrific review for our technician John! Next time you call us, just let our customer service representative know that you have a preference. We will always accommodate if possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mersey Heating And Air Conditioning

Welcome to Mersey Heating and Air Conditioning, your trusted source for HVAC services in Scarborough and the Greater Toronto Area. With over 50 years of experience, we've been committed to keeping homes comfortable, no matter the season.

At Mersey, we understand the importance of a reliable heating and cooling system, which is why we offer a wide range of services to meet all your HVAC needs. From furnace installation and repair to air conditioning maintenance and tankless hot water heater services, our team of skilled technicians is here to ensure your home stays comfortable year-round!

With our 24-hour emergency service, we're always ready to help, and we never charge extra for after-hours calls. Our technicians are highly trained and certified, so you can trust that your home is in good hands.

But our commitment to exceptional service doesn't stop there. We also offer financing options to help you save on the cost of a new system, and our same-day installation service ensures that you get the comfort you need when you need it.

At Mersey Heating and Air Conditioning, we're more than just HVAC experts – we're your friendly, neighborhood home comfort specialists. With our outstanding reviews and A+ rating with the Better Business Bureau, you can trust that your home is in good hands with Mersey.

Experience the Mersey Advantage today and discover why we've been Scarborough's top choice for HVAC services for over five decades. Contact us to book a service or learn more about how we can help you achieve the perfect temperatures in your home!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
- Furnace Installation - Furnace Repair - Furnace Maintenance - Air Conditioning Installation - Air Conditioning Repair - Tankless Hot Water Heaters - Fix all makes and models of residential furnaces and air conditioners. - Installation of indoor air quality products including HRV, humidifier, HEPA filters, UV light. - Provide free in-home assessment.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://merseyheating.ca/
YEAR ESTABLISHED
1971
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
Gas license, Refrigeration license, TSSA, ECRA/ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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