Climate Air Heating & Air Conditioning Ltd

Stouffville Home & Comfort were great to deal with from the inital in-home consultation through to the installation. Eddy followed up very well and in a timely manner to my questions, was very knowledgeable, and honest in what I needed. Everything in the quote was laid out with no pressure and push for an upsell. We are very happy with Brian and his team's work (neat and tidy, not rushed, attention to the details) during the installation. Little things like a quick courtesy call in advance of the installation to say they were en route are nice touches that go a long way to great customer service and speaks to how they deal with their clients. A good and proper installation is extremely important, and I know that's what I got. They do not sub-contract their work and have their own staff of installers which for me is a strong plus. The American Standard products they installed are also top quality!

They did a very good job cleaning the ducts plus they were on-time, friendly, and didn't go over the verbal estimate that I was given during our initial phone conversation.
It's also clear that they aren't satisfied until YOU are satisfied and that, to me , is important.
I would highly recommend them!

Professional and extremely thorough - and I learned a lot about the thirteen year old home I just purchased from David and coworker Evan. When I moved in I immediately noticed how fast dust was accumulating - a normal event during a move - but it was the dark dust in the bathrooms and the filthy state of the vents that made me suspect that the ducts may never have been cleaned. Based on what came out of the ducts - construction wood and labels from ductwork dating back to 1998 - if they were ever cleaned -it was a haphazard job. Dave couldn't be sure from the state of the ductwork and any obvious holes from previous cleaning. When they made the holes for the vacuum, dust was falling out immediately. Dave and Evan started in the basement and drew a lot of dust from the ducts and then went from vent to vent with a high pressure compressor and blew the dust down again. They were extremely thorough on each stage of the cleaning. They then disinfected the vents and a very clean gentle odor permeated the house for a short time - and then disappeared. Dave then pointed out some major deficiencies with my duct work. The builder had only used one screw on each join versus the three that are meant to be used. Every join was going to need to be wrapped with tin tape as I was losing about 30% of my heat through the ducts. I could either have him do it - but suggested that I could easily do it for a lot less with a couple of rolls of tape to save some money. He also pointed out holes where wood was missing and causing more heat loss (my basement is unfinished) and a suggestion to bring my cold air return to the floor which would give me better efficiency as well. He also pointed out a gas pipe that should be added to further provide more efficiency. Next he worked on my Central Vac that had almost no suction. I didn't know if there was a problem with the unit or the pipes were just dirty. After he cleaned out the vac in the same manner that he cleaned the ducts - vent by vent - he did a further repair on the gun type handle that I discovered was broken when I moved into the house. The vacuum now had terrific suction and was super clean. Dave also took the time to take a look at the vent that had been installed in a cupboard over my microwave and gave me the bad news that neither the electrical was up to code and the venting was very poorly done. (Which is why I asked him in the first place to look at it - as it looked like a makeshift job to me)

Dave immediately saw problems that my home inspector should have caught. As a single woman buying a home, I really depended on the home inspector to find all the deficiencies. He did find some - but this is now the second issue in a few short weeks that I have discovered he missed. All I can say is a big thank you to Dave as his suggestions will save me big time on my gas bill, and I already know I won't be spending huge amounts of time trying to keep on top of the dust with a central vac that was picking up none of it. They were both extremely courteous and took the hoses in through a basement window so they weren't sitting on hardwood floors. I really appreciated that. Evan even nailed a missing downspout back together for me - just because he noticed it had fallen off. How nice is that? They spent about three and a half hours completing the job - so you know right there that they were doing the job to perfection. I have to thank Homestars once again for a terrific lead on a company that gave me professional, thorough, excellent quality workmanship. I highly - highly recommend them. I am so happy that I won't be breathing in anymore of the dirt they hauled away with them. If you want the job done properly - you must call Dave and Evan. Thanks guys for all your help...

Dave and Evan were friendly,answered questions, offered suggestions that did not benefit them eg different type of filter. Huge decrease in the amount of dust since cleaning. They spent about 2.5 hours doing the ducts. They found things from the original construction even though the ducts had been clened before. Extremely pleased with them and highly recommend them .

Med Air was recommended by my furnace sales consultant. There was great communication and customer service via email and phone. Dave and Evan are professional, honest, friendly, easy-going and efficient, and who took the time to explain the process. They worked diligently throughout the house, vent by vent, cleaned up nicely and made sure the window was secured when the job was complete. I was extremely happy with the excellent service Med Air provided and would highly recommend them. I will definitely be using their services again in the future. Thank you Dave and Evan.

Brian - the owner was amazing to deal with - friendly, very patient, very knowledgeable and respectful of the fact that we don't know his business. His service was absolutely fantastic - he didn't try to sell something we didn't need - he was even willing to come and do the job on New Year's Day - service was so prompt - he was in and out in no time, very neat and clean and courteous and a great job was done in no time - he arrived right on the dot of when he said he would. Brian referred us to reliable companies to help with things like duct cleaning and also an energy audit (this made the process very easy). I have already referred 3 of my family members - now we have someone to take care of our needs, furnace, air conditioning, gas fire place. He is so friendly and honest and was an absolute pleasure to deal with. I am looking forward to his maintenance visit - JOB WELL DONE and the best part is I know we saved alot of money using his company.

Lisa and John

I tried this company's duct cleaning services for the first time. They were professional, efficient and knowledgeable. It was apparent that they specialize in their field and know what they are doing. Very satisfied and would recommend.

Was looking for a furnace humidifier as my family finds our house to be very dry. I found Stouffville Home & Comfort on the net and emailed asking for pricing. Brian was very responsive and provided me with a quote that I felt was competitive. He completed the work quickly and efficiently within a couple of days of contact.

I will be constricting him in the early spring about central A/C for the house.

I knew that I needed my ducts cleaned but I didn't believe that these telemarketers would do the job right. When I question them on their procedure, they were not clear on the method. Dave was able to answer all my concerns. He explained to me that, not only does he connects his super vacuum to the ducts. He also inserts a long high pressure air hose that blows all the dirt loose. When he can to do the job. he impressed me further on how through he was. He worked on each section until it was completely clean. He was also very knowledgeable about maximizing air flow. Thanks to Dave we breath better and we dust less often.

I had contacted Dave for duct and carpet cleaning. I found him through this website and wan't sure what to expect despite the great reviews. However, right after speaking with him over the phone, I could tell that he is truly passionate about helping people improve the air quality in their homes.

Initially, Dave took the time to analyze the airflow situation in my basement and found various problems. He got to the root of the problem and provided me with solutions in resolving the cold air issue as well ensuring more efficient duct cleaning in the future. He was full of very useful information and honest with me.

Dave was extremely thorough and efficient in the duct cleaning and carpet cleaning. He took two hours and found items in the ducts that had been in there since construction 12 years ago. I have had at least two very reputable companies clean the air ducts in the past who obviously did not do a very good job.

In additional to the cleaning he removed my couch from the basement without additional fees. That alone speaks volumes regarding his service!

It has only been two days and I already feel much better breathing the air in my home and my six year old carpet feels like it's brand new! Dave is a true professional who went above and beyond my expectations. Thank you Dave and his team, I will gladly refer you to everyone that I know!