Pool Supply Centre

Swimming Pools, Spas & Hot Tubs
Etobicoke ON M8W 3T4
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45%

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Reviews for Pool Supply Centre

Average customer rating:
5 10 (4 reviews)

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Andrew in Etobicoke
Andrew in Etobicoke
1 review Etobicoke, ON
0/10

Only take clients who open or close pools with them....

I had used Pool Supply for several years then decided to open and close my pool myself. It was party to save money and as my son was back from school and able to assist. I had called last year and had Chris (husband) come out for a one-off service. I called this year and was told by the owner, Franka (spouse), that they only complete services for clients that open or close their pools with them. They do not require any additional business and are too busy. I found Franka to be very rude and with little need for me or my business. It has been that way even when a client. She is not very pleasant. So, if you are thinking of Pool Supply do not as they have enough business and will not provide one off service appointments. For that matter Franka left me on hold for 5 minutes on both calls after her office asking who was on the line. She never called back. I called and was told that she was too busy for my job and most likely why she did not even call back. I think rude is the only word for it!!! Also, the cost quoted by a competitor was $400.00 and they are proceeding with the repair on Friday with no hesitation....

Approximate cost of services:
$400.00
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BEST EVER POOL PLACE in Etobicoke
BEST EVER POOL PLACE in Etobicoke
1 review Toronto, ON
10/10

The best kept secret ever! This place is a gem

I have been dealing with this place for almost 10 years now. I'm just sorry I had not found them 20 years ago. I will not go anywhere else. I incurred a leak in my pool a few years ago during the late fall. These guys came out and found the puncture and repaired it. It was late fall, cold and it took him well over an hour to fix it. I'll never forget as this was not an easy task at that time of year.
I have several pool places around where I live, but I would rather drive the distance and go to Brown's line. I wholeheartedly recommend this place to many people without any hesitation.
Franca, I really appreciate you and your staff for all you do.

Approximate cost of services:
$0.00
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Luke in Mirabel
Luke in Mirabel
1 review Chelsea,
0/10

Maytronics Dolphin pool robot repair

Took almost 9 months, and multiple emails and calls to finally get my Maytronics Dolphin pool robot serviced and returned. It's sad that they are the Maytronics service depot for Canada.

Approximate cost of services:
$600.00
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Company Response

Hello Luke in Mirabel, Quebec, we are sorry you feel that way. I recognize we made a mistake, we were closed for the winter and it was accidentally overlooked. I understand you have received your pool cleaner prior to your pool opening at no cost to you. If there is anything more we can do, please let me know.

Emilio Tacconelli in Etobicoke
Emilio Tacconelli in Etobicoke
12 reviews Etobicoke, ON

First Review

10/10

Pool Maintenance and Closing

Great, great service from a small, passionate company. We never had a pool and didn't know much so we were recommended to see this small store in south Etobicoke and Franca, the owner, was fantastic. She's completely knowledgeable of all aspects of pool maintenance and helped us tremendously with no bias towards anything. She has over 30 years experience in this field. She checked our water and recommended several steps to stabilize and bring all our levels back within range. It worked exactly like she said in the exact time frame. We also used her to close our pool in the fall and the crew arrived on time and were out within a couple of hours. They are very good in helping us learn the various aspects of closing and courteous. Will recommend this small, family run company to anyone with a pool, small or large.....they know what they're doing and are honest.

Approximate cost of services:
$300.00
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