The Pool Professors

Swimming Pools, Spas & Hot Tubs
Whitby ON L1N 7E6
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Reviews for The Pool Professors

Average customer rating:
10 10 (6 reviews)

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jerstav
jerstav
1 review Whitby, ON
10/10

Is it my pool or his?

I was introduced to the Pool Professors through him being hired by our pool installer to give me the pool school introduction as I was a new pool owner. Tim never made (or makes) me feel dumb for not knowing what I didnt know and hes always available for any of my dumb questions. He never makes me feel like hes rushing me out or laughing at my questions.

Although I know him professionally through the company, the way he carries himself. I feel like hes a friend and that he cares about my pool and takes care of it (and takes care of me knowing how to take care of it) like its his own pool.

This past winter I unexpectedly got a text from him, suggesting that I check something with my pool that hes been finding with several of his clients. This was unexpected and I never wouldve checked my pool had he not contacted me. Thankfully, because of his text I was able to spot a problem that wouldve cost me thousands and thousands of dollars and he was able to come the next day and fix it for me. I cant describe how appreciated this was. Ive thanked him backwards and forwards and he humbly rejects the thanks and the praise and says he was just glad to help me prevent a big problem.

Not only would I highly recommend Pool Professors, but Ive insisted on other friends with Pools to cancel whatever theyve had, and switch to him! Getting the pool was extremely intimidating, and had I known I would have someone like the Pool Professor as a resource after opening our pool for the first time a few years ago I wouldve felt a lot better about getting the pool and maintaining a healthy pool for my family and friends!

I would highly highly highly highly recommend the professor!

Approximate cost of services:
$400.00
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Company Response

Jeremy I had a big smile on the whole way through this one....the title gave me a good chuckle haha. I really appreciate you taking the time to write this, and it means a lot to know that you feel comfortable to ask me questions when something doesn't make sense (As I'm sure you would tell your students, there are no dumb questions!)

To your point about pools being intimidating- This is a common feeling amongst pool owners, and is the whole reason I do what I do! Peeling back the layers of how your pool functions, and how the pool industry functions, you are sure to spend (thousands and thousands) less in your backyard over time. I am always here when you need it buddy!

Looking forward to the season ahead.

Tim

Private User
Private User
Private User reviews Whitby, ON
10/10

Great Service

Being a new pool owner I was feeling overwhelmed by the task of caring for our pool. Tim from The Pool Professors offered a course on how to look after the pool. He was very knowledgeable and personable. I really appreciated the fact that a quick text to Tim helped me sort out problems in real time. When opening and closing the pool turned out to be too big of a job, The Pool Professors stepped in and took over the task. They are efficient and take the proper care of all the equipment. I highly recommend The Pool Professors.

Approximate cost of services:
$500.00
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Company Response

I am so glad you had a good experience with your first season as a pool owner! It is a very satisfying feeling to know that we played a role in the job well done, but truly you deserve a ton of credit for your attention to detail, and willingness to get outside and do the work. Cheers to a successful season, and I am thoroughly looking forward to working with you again this spring.

Happy Swimming!
Tim

fernandeslevis06
fernandeslevis06
1 review Oshawa, ON
10/10

Great Service!!

I hired pool professor for opening, closing and maintenance of my pool. Tim & the team always did a great job every pool season- no complaints, Easy scheduling and always on time, the pool school they offer is really helpful with a vast knowledge of pool upkeep delivered. I would highly recommend their services for your pool needs.

Approximate cost of services:
$300.00
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Company Response

Thank You so much for your review Levis! You and your family are all so very helpful and made my experience working in your backyard welcoming and enjoyable. I am looking forward to this season (and more Masala Chai!!)

All the Best,
Tim

Private User
Private User
Private User reviews Whitby, ON
10/10

Pool Opening and Closing

Tim (The Pool Professor) is a true professional and expert in an industry that has quite a few fly-by-night operators. His work ethic is of the highest standard and he always goes out of his way to put his customer first.

I hired Tim to teach me how to open my own pool and he made sure I took notes, answered all my questions and even took my texts/calls after the appointment was done. Pricing is fair and appropriate for the effort and time it takes to do the job right. I now use Tim as my pool expert for all my poola and spa needs. A truly invaluable resource that's always willing to assist.

You cannot go wrong with hiring Tim to help with your pool opening and closings as well as any other pool related tasks (pool equipment, advice, pool chemicals etc.). I even recommended Tim to my neighbours who now use his services exclusively. I fully endorse Tim (The Pool Professor) for all you pool and spa needs.

Approximate cost of services:
$300.00
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Company Response

Hi Gavin! Thank you so much for this wonderful review, you deserve lots of credit for being a great student! The experience you had with your pool builder is a PERFECT example of what made me pursue the goal of teaching Pool Care in the first place. Too many new pool owners are under-educated when they have a new pool installed!

It has has been a pleasure getting to know you, and even though you are now well equipped to take care of your pool, I will always be here when you have a question.

Happy Swimming!
Tim

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great services, exceptional people

Ive been fortunate enough to deal with Tim and the team at the Pool Professors for a very long time. Always a top notch service, the team consistently goes above and beyond.

Approximate cost of services:
$1,500.00
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Company Response

Hi Justin! Brandon and I have truly appreciated working with you, and we are super excited to see what comes next this season. Looking forward to seeing you soon!

All the best,
Tim

Private User
Private User
Private User reviews Whitby, ON

First Review

10/10

Pool Opening/Closing

The Pool Professors have taken care of my pool for the past two summers and have always gone above and beyond!

Approximate cost of services:
$250.00
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Company Response

Going above and beyond should be normalized in this industry! Looking forward to continuing to deliver this coming pool season

Cheers!
Tim

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Pool Professors

THE PROBLEM
No one tells you how EXPENSIVE it is to own a pool!
If you own a pool, you know that it can cost thousands every year to run and maintain if you are hiring a Pool Company for the service, or rely on the Pool Store for your water testing and chemicals.
THE SOLUTION
The Pool Professors teaches you what you need to know about your pool. You can save thousands of dollars EVERY YEAR by learning to DIY. Pool School-a hands-on tutorial- is specially designed to educate homeowners on pool care and maintenance. Lessons cover equipment and maintenance, water chemistry, and pool openings and closings. Delivered in a simple, yet comprehensive format for all knowledge levels from absolute beginner, to experienced DIY'ers looking to get the highest functionality out of their pools.

Of course, some individuals would rather the convenience of having someone else do the work. The empowerment of knowing what it takes to care for your pool is that you get to make that decision for yourself!
Should you need, The Pool Professors offers a range of services from Openings and Closings, to regular maintenance and repairs, all at competitive pricing.
Send us a message today for a consultation about your pool needs!

CATEGORIES
Landscape Contractors & Designers and Swimming Pools, Spas & Hot Tubs
SERVICES
Pool Openings and Closings Pool School Regular Weekly Maintenance Service and Repair
BRANDS
Pentair, Hayward, Jandy, Raypak, Aquastar Backyard Brands, Coverstar, BioGuard
WEBSITE
https://www.thepoolprofessors.ca
YEAR ESTABLISHED
2021
PAYMENT METHOD
Credit (Visa, Mastercard, AMEX), Etransfer, and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.