Ben's Appliances

Appliance Repair
Surrey BC V3T 1W2
Write a Review
Write a Review

Recommended Professionals

99%(313 reviews)
89%(1 reviews)
94%(255 reviews)
99%(313 reviews)
89%(1 reviews)
94%(255 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (206 reviews)

Sort by

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Refridgerator

Very knowledgeable about appliances. Very Helpful. A professional company. Delivery and set up was excellent. Will promote this company whenever possible. Excellent Service and delivery and enjoyable to deal with.

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Surrey, BC
10/10

Dryer repair

Matthew was very helpful in getting the appointment set up with our tenant and then did the repair quickly and efficiently. I wish I had talked to Matthew several days earlier. Both my tenant and myself are extremely satisfied.

Approximate cost of services:
$175.49
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks the the tennants pre-diagnosis. It was a very helpful.

- Matt

m.pourbazyar from Surrey
m.pourbazyar from Surrey
1 review Langley, BC
10/10

Chest freezers

I didn't know what to expect from the company but I was overly impressed with their customer service and their costs. I was looking to buy two chest freezers, and found the same make/model that were way cheaper than the major stores. One of the major store competitors didn't have the freezers in stock and had to pay a deliver charge to place the order. Therefore I googled another company that carried the same product and found Ben's Maytag store. Both Joe and Matthew were helpful and knowledgeable. They offered to have the freezers delivered at no cost since they were going to be in our neighbourhood the next day. The delivery guys were extremely helpful. They took out the freezer out of the box so I wouldn't have to deal with any recyclables. Thank you for this great customer service.

Approximate cost of services:
$724.00
Was this review helpful?
kelly .
kelly .
1 review Delta, BC
10/10

Delta Kitchen Reno

All around great experience dealing with Ben's Maytag store in Surrey B.C. Very knowledgable staff and extremely pleasant to deal with. Very fair competitive pricing. They left me feeling like I was in very capable hands and it turns out, I was. Just ask the owner who was hands on hulking that monster fridge up the stairs. (without a scratch, I might add) Well done men !!! Great customer service goes a long way in my book and I will be sure to recommend Ben 's Maytag Store to all of my family and friends.

Approximate cost of services:
$13,000.00
Was this review helpful?
Kelley  from Surrey
Kelley from Surrey
1 review Surrey, BC
10/10

dishwasher installation and repair

I purchased a whirlpool dishwasher from them in June of 2013.They are always easy to deal with and always on time or early.Phoned if Delays occurred or would be early.Very professional. My parents used to get all of their appliances through them as well and never a problem.I will get any new appliances from them from now on,Great job!!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
lescreed7 in Langley
lescreed7 in Langley
2 reviews Langley, BC
10/10

Creed Jennair Kitchen

Great contractor for install etc and have always enjoyed dealing Ben's for our appliance needs

Approximate cost of services:
$57,000.00
Was this review helpful?
Mary-Beth  from Surrey
Mary-Beth from Surrey
1 review Surrey, BC
10/10

washing machine repair

After phoning a few companies and getting an answering machine, we phoned Ben's and received prompt courteous service. They had our records from 11 years ago and we were completely repaired within a day and a half as a pump had to be ordered. The repairman was both professional and personable. I would highly recommend this company.

Approximate cost of services:
$215.00
Was this review helpful?
Richard from Surrey
Richard from Surrey
1 review Surrey, BC
10/10

Kitchen Renovation

We decided after 25 years in our home that it was time to renovate our kitchen. There was no doubt in our mind of where we would go to get our appliances - Ben's Maytag Store! What sold us on this company was they were a well established family business right in our neighborhood. The moment we walked through the doors of the store, we knew we had already made the right choice and at that point we hadn't even purchased anything. Moving forward the information we received on the appliance make our choice simply and just the products we were looking for to house our new kitchen. As the renovation took on life, the staff at Ben's stayed engaged offering advice and expert service that cannot be found in a big box store. As with any renovation not everything goes according to plan but our saving grace was Ben's Maytag. Their vision of great service and punctuality on delivery was one thing we were able to count on. The numerous calls we made to the staff at Ben's often with silly questions was never overlooked and responded to with grace and professionalism. We are extremely happy with our purchases and service we have received. I will be recommending Ben's Appliance to anyone who is looking to make their next purchase of appliances. The service and staff are skilled, knowledgeable and above all treat you as a member of their extended family. A special thank you to Matthew who has been by our side from get go. Thank you for making our renovation a success!!

Approximate cost of services:
$8,000.00
Was this review helpful?
Robyn Davidson
Robyn Davidson
3 reviews Surrey, BC
10/10

New Home

We have purchased all our new appliances from Ben's for the past 15 years. I shop around but the prices are always the best. I appreciate the personal service and know that they will take care of everything. Whenever I have a problem with an appliance, I just call and they have all my appliances on file and can tell me exactly what I need. They do their own service and the service men are always very helpful and courteous. Recently we moved to a new home and I purchased the same set of Bravo Maytag washer/dryer as I had before as well as a Kitchen aid dishwasher. I always get the extended warranty because I like the peace of mind and know I can call them to take care of any problems.

Approximate cost of services:
$2,500.00
Was this review helpful?
Brad in North Delta
Brad in North Delta
3 reviews Delta, BC
10/10

kitchen renovation

We have been very happy with Ben's may tag, we have been purchasing all of our appliances for last 15 years. The service has been superb, more so after the sale, with their prompt attention to repairs and support. When we renovated our kitchen we only made one stop for new induction counter top, again the staff worked well with contractor, and everything fit to perfection, and not a scratch on our new hardwood floors.

Approximate cost of services:
$7,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Cloverdale?