Pro Appliance Ltd.

Expensive error on our washing machine. Needed a new seal. Expensive but good as new. Lovely service. Professional, polite and efficient.

My dryer was an excellent model I bought through Sears 23 years ago. This was the first time I had to call for a repair as the dryer stopped heating. The repair service diagnosed the problem but couldn't fix it because the part was no longer available. He recommended a colleague to purchase a new dryer who turned out to be excellent in installing and recommending the type of dryer for me to purchase as I have an older home and a narrow staircase to navigate.

Always have had excellent service and results from Pro Appliance for over 15 years. Matthew's the Man!!

The repair tech Matthew assessed the problem my washing machine was having and had it repaired quickly.
I would highly recommend Pro Appliance for your appliance repairs.

This company is awesome. It is a 10 star rated company. Staffs are very professional, knowledgeable and punctual. Their honest and friendly advice add more value to this company. They know exactly what they are doing and what they are saying.
Mathiew did a great job without leaving any mess behind. Thank you

Our Kenmore washing machine after 15 years later , staring to leak water ,according to Mathews diagnosed drum had a crack .

So turn out we have to buy a new washing machine through pro Appliance.

Nash helped us through the process. Not only we get a good price, as well as the excellent service.

Carol was a delight to deal with - very helpful, good-humoured, hard-working. But I had a rather different experience than did others dealing with Matthew. I didn't doubt his expertise re my cooktop problem- I was confident in his advice - but he charged a second appliance fee just to show me how to use the digital display on my fridge (it took a minute or two) and insisted, according to Carol, that I pay for a second service call to measure before a new stove-top could be ordered. With a 3rd call to install. I had no trouble finding a company that could assist without that additional call.

Matthew.Thank you for replacing the bake element and adjusting the oven doornow the heat is not escaping, the door closes and we can use our oven again! Also want to thank you for your prompt service, repair and expert knowledge of all three appliance repairsMaytag dryer, KitchenAid stove and fridge! Carols customer service was also excellent. Highly recommend Matthew and ProAppliance!

The refrigerator was not getting cold, it was determined that it was not worth repairing due to the age of the applicance.

So my dryer was making a thumping noise so I went to HomeStars and I got a call from Pro Appliance that afternoon from Carol after my morning request. The next day Matthew came to the house for the assessment / diagnose of the problem. He said most likely the front bearing the idler and the belt might would need to be replaced and possibly the rear bearings as well.

He called back about 2 days later and quoted the front assembly and if required the additional cost for the rear bearings. I gave the go ahead based of the pricing and he said he would call for an appointment for the installation once the parts came in. So I got a call this past Thursday and Monday on time Matthew showed up.
I watched him disassemble the dryer and was ever so thankful I was not doing the work. I have watched many a YouTube Do It Yourself repair and this was a daunting task. Matthew is focused and works quickly but not carelessly. Within an hour and a half the dryer was taken apart repaired and fully functional, working like new. He did not need to do the rear bearings or replace the conveyer belt so He took the part and labour off the bill. Very Satisified.