Mckinnon Heating Cooling

Short and sweet, Brian and Bob are amazing. I've been using Bob to service my furnace and AC every year since moving to Oakville, on the referral of my real estate agent. I wouldn't consider ever using anyone else. They're fast, and effecient and above all, honest. They're work has always been stellar. Love these guys!

Had a situation where the local gas company shut my service down as the previous homeowner had put some stucco on the house and partially buried the gas meter. the same day, the furnace died so I'm left without gas or heat. Called McKinnon and they responded promptly to get the red tags off my gas, and install a new furnace. They also patched up a lot of visible leaks in the HVAC at no cost. Would highly recommend them as their team stayed until the wee hours to get it done and worked with the gas company to get my service back up and running.

They are the best, I called my regular company and they were too busy. I called McKinnon and they came and repaired my Heat next day as promised. They are now my new go to for all HVAC needs; and they are honest.
Thank you :^)

Michael and his team did an amazing job to help us with our furnace. We first needed a service call to assess the issue. As we both work, the tech was able to do his service call after hours which was very helpful. They called ahead to confirm timing. We needed a quote to either repair the issue or replace the furnace. Michael prepared a quote and took the time to discuss it with us, outline the pros/cons and all of the options. He asked specific questions about our home so that they could really tailor a solution. He provided good insight into the options, but not to technical which I appreciated. He was very responsive to questions. The techs arrived exactly on time on the install day, were friendly and mindful of our cats that added some stress to ensure the housse door was kept closed. We highly recommend Mckinnon and use them for all of our heating & cooling needs. EArlier in they year, they installed a gas line for us to run our BBQ and they service our AC, fireplace and humidifier. I also recommended them to my sister who now also uses them. Thank you Michael and your team.

My furnace was broke down and I called them for services. They provide advise and how to save me cost down the room base on my room sizes and location of the furnace. We trust their advise and the job was complete and the rate is good

I needed a repair on a commercial boiler. Explained the size of the building to the technician. After arrival the technician noted that the boiler had more btu's then he was allowed to work on. He admitted that he should of asked how many btu's prior to coming but he still had to charge. Not sure why I had to pay for their mistake.

The boiler was replaced October 18 2002 - how do I remember? Because there was a Stones concert that day to which all of the crew had tickets. The first delay was because the asbestos removal person had not done his work. They called him p and he came with a utility knife and slashed off a section of the insulation at the end of the hot water pipe. When they started working they wedged open a basement window so that they could get their power cord into the basement. In doing so they cracked the window. When it came time for lunch they all pulled cans of beer out of their bags. there were further delays in the afternoon - they did not check valves on the radiators so that when they lit up the boiler and turned on the pump, oily black water came gushing out of hte attic radiator which had no valve on it. Now they were running through the house with their filthy boots wiping up water with a bed cover they grabbed on the way. At one point in their frustration at not getting the jobn done sooner they were yelling at each other on the front lawn. My wife phoned the sales rep afraid that a fight would break out. The next day I called when our hot water heater stopped working. A technician came over lit the pilot then did some extra checking at my request. the wiring on the pump relay was completely wrong and a joint in the gas line was not sealed properly and was leaking gas. Responses from the company were rude dimissive and evasive. This is not a company that is willing to take responsibility for any of their work. We never fully settled the bill on that job, replaced the window, cleaned up the mess and never wanted to see McKinnon again. However, this year an annual furnace inspection resulted in a 45 day tag because the certified technician determined that the chimney liner was inadequately small - 5" instead of 6" in fact the flue out of the furnace had a reducer on it - and that the chimney liner was sealed by concrete when the building code stipulates that there should be a 10 mm gap between concrete and liner. The response from McKinnon: "Have you had your water heater changed since the furnace was installed? If so, they are last company to work on the gas system so are responsible for hte chimney liner." Do not expect any sense of professional responsibility from this company.

I am not sure why I get four hits, all with the same address, when I type "McKinnon Heating" in the search box. I hope it is because the company name is tricky.
My Coleman furnace was installed in 2009 and is under warranty. The original installers failed to respond to my desperate phone calls for service when it failed to ignite in Oct. of 2012 so I called Mckinnon, a Coleman dealer and a name I recognized from the long term former location in my neighbourhood. They responded immediately and Mr. Gray, a great guy, determined that the gas valve was sticking and needed replacement. Of course, he didn't have the replacement gas valve on his truck, meaning that we had to wait an extra day and pay for another service call for heat. But it was worth the wait, since the installation was fast, Dennis was super careful in assembling and reassembling the furnace, and we had heat. I paid for the labour only on this and was impressed that Mckinnon checked in advance about my warranty status and showed up with the replacement part at no cost to me. No headaches and heat on. Thanks!

McKinnon was excellent from the start with the initial sales call/quote through arriving on time, installation, and clean-up. We were very happy. About a month later we had a bit of a problem and McKinnon responded within half a day, fixed the problem and promised to come back if we had any more difficulties. It doesn't get much better than that.

This company came highly recommended by Carrier Canada to repair/replace heat exchanger. (Furnace installed 2003, heat exchange had to be replaced in 2005 by company that installed furnace--they said it was faulty ). Preferred Air discovered that the furnace was not installed correctly from the start - that was why the heat exchange went TWICE.
Preferred Air is a family owned company with a reputation for honesty and reliablity and experience. Service from the start, (reception) to finish (technician) was friendly, prompt and efficient. Carrier Canada couldn't praise them enough.They corrected the installation, replaced the heat exchange and TESTED everything to make sure there would be no further problems. They CARED. All this at half the price that original company was trying to charge me (to correct their own mistake).