As are all emergencies, they don't happen at the best time, however, Roy was quick to return my call and assist me in a dire time of need especially when operating a commercial unit.
Being well versed in this trade, he was able to answer my questions in an honest and friendly manner. His honesty, friendliness and knowledge help calmed my growing concern over the problem and trust him in assisting me.
Punctual on arrival and quick to solve the problem (with a high degree of quality) Roy was not only able to diagnose and solve the issue, but suggested an array of recommendations for preventive measures. Roy would diagnose the problem and educate me along the way thus further reassuring me that he would know what to do.
Furthermore, he is a great at what he does in a very honest, friendly and professional manner. I now know who to call when a drain problem arises!
Thank you Roy Gibson!