Cozy Comfort Plus

Living in a century old house, we were looking for a gas insert for our fireplace and found Cozy Comfort Plus. Brian recommended an insert that looked original to the house. The installers were very courteous, professional and timely. We are very happy with our new fireplace, and with the professionalism of the company.

We discovered Cozy Comfort Plus at the Toronto CNE in August, 2015. since we had always wanted to install a gas fireplace, we contacted them in September. We went to their showroom & spoke to Brian in the sales dept. We chose the stonework we wanted, paid a deposit & waited for installation. Not long afterwards installation began & was finished within approximately a month. Overall, we have been happy with the fireplace. However, I would have liked to have known that to add a fan (which we have since done) we needed
to have an extra connection installed. My husband was able to do it, but he had to cut a hole in the wall, fish the line through & then repair & repaint the wall. Also, we had issues with the remote not working (batteries were dying in the wall receptor due to the cold from the outside.) This has been remedied & the remote has been replaced. Now, we are enjoying the fireplace. I would just like to have been informed about possible issues at the time of installation.

The company is very cooperative and helpful with troubleshooting thermostat issues specifically with the Nest thermostat. The owner contacted me personally to help bring an understanding to the issue. I was happy with his assistance.

We had used this company before and were very satisfied, so decided to do so again. Brian was very courteous and explained the details of the products being purchased. Joe and Haytham were the installers and were very professional, took their time and did an excellent job. They did not hesitate to answer any queries and left the place clean on completion of the job. Tiffany (office assistant) was a great help too and had no hesitation in clarifying things. My sincere thanks to all of them. Would not hesitate to use their services again and would highly recommend them.

It was a Friday of the Family Day long weekend. The coldest night of the year. Our 14 year old mid-efficiency furnace just stopped working. Next morning it was evident the fan blower motor ceased, and since it was an old DC motor, there was no replacement available quickly and the cost was prohibitive.
We decided to call Cozy Comfort Plus after checking top-rated Home Stars suppliers in our area. A representative came within the hour and after making a detailed presentation we decided to purchase a high efficiency Lennox furnace 70000 BTU. Two space heaters were given at no charge on loan until installation was completed on Tuesday.
A month later we are very satisfied with all aspects of our furnace purchase including product efficiency and effectiveness, courteous service and professional installation.

Great company to work with, friendly, knowledgable, professional, clean.
They went above our expectation from sales to installation, service was absolutely clean with good explanation.
I recommend this company to everyone. They are definitely care for their after service.

I got a a gas stove/fireplace from them, they had a large variety. Brian the manager was a great help and helped us in choosing the right one. The installation was quick and one time, the did a very clean, good job.
Brain has always been handy and ready to answer any questions we have. This is a great company and I would highly recommend them to everyone. Thanks cozy comfort!

I bought an electric fireplace. The sales staff was excellent. The price was very good. They did a great job with the installation.

They also service my gas fireplaces. They were very clean and professional and did a great job.

I would strongly using them to buy and service electric and gas fireplaces.

The products provided by Cozy Comfort are exceptional. As well, their service providers are prompt, efficient, leave the work area clean and are always very polite. I highly recommend Cozy Comfort.

Cozy comfort is a professional and efficient installer of fireplaces from start to finish. After calling the company, Sam came to our home and gave extensive advice on all types of solutions helping us choose an efficient gas insert. Communication was excellent: the installers arrived promptly at the time and date confirmed. Haytham and Joe adjusted the installation to accommodate a difficult chimney, tested and instructed us on how to use, went over the guide, and cleaned the site perfectly. All this was accomplished in two weeks over Christmas, with the most friendly and polite service. The fireplace is beautiful, easy to use, and supplies great heat.