Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (511 reviews)

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HH
HH
5 reviews Toronto, ON
10/10

Air conditioner and furnace upgrading

I just had my air conditioner and furnace replaced with a pair of Carrier Infinity equipment. The new system was installed a few days ago to replace an old Lennox furnace and a 35 years old Carrier a/c.

I am totally satisfied with the new Carrier Infinity system with the touch pad control. This is a second time I dealt with Cozy Comfort Plus. The first project was to install 2 sets of Carrier furnace/ac in my rental property, and I was quite impressed with Brian (the owner) and his staff in handling the work. Therefore I chose Cozy Comfort to help me with the system in my home.

Knowing how Cozy Comfort set the pricing, and their competency, I didn’t have to bargain with them about the price; trusting that Brian is fair in the pricing. I only looked at the total amount to make sure it is within my budget. This way we both saved a lot of time and finally arrived at the decision on the Carrier Infinity.

Robert of Cozy Comfort gave me a lot of technical inputs in the selection of the equipment, which I really appreciate. He is technically competent and has many years of experience in HVAC fields, so I find his advises quite helpful. I even asked him to come to my home twice before I finalized the decision. Looking back, Robert’s advise to me on the selection of the equipment that best suit my requirements, I saved several thousand dollars by taking his advise seriously.

The two technicians of Cozy Comfort, Haytham and Joe did excellent installation work. They are very professional and competent. My basement was finished with drywall ceiling, and I told them that they could cut the ceiling for running the copper pipes of the a/c if they have to. They ran the pipes without destroying my ceiling after carefully checking all possibilities.

Raytham and Joe would have discussion about the work in order to achieve the best installation. The work they did was much better than the installation of the old a/c; it appears much neater and safer.

All staff of Cozy Comfort were very courteous, friendly, and respectful of my property and privacy. I enjoy having them to help me with the upgrading of my HVAC system. The entire process from planning to the complete installation is not stressful as I was afraid it might be.

I highly recommend considering the services of Cozy Comfort for new or upgrade of HVAC system.

Approximate cost of services:
$12,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time out of your busy scheduled to informed us about your experience during the purchase of your equipment and installation process. At Cozy Comfort Plus Inc. our main objective is to make our customer pleased with the outcome of our services. Your feedback today says a great deal about the quality of service we offer to our customers each and every day. Our sales team are highly qualified and we have one of the best installation team in the Toronto region. As always, it is a pleasure working with you our loyal customers and we look forward to your next service with us. Thanks for choosing Cozy Comfort Plus Inc. as your HVAC Company. We really appreciate your business!

M&J in Toronto
M&J in Toronto
1 review Toronto, ON
9/10

Heat Pump

We would recommend Cozy Comfort Plus. We researched various companies for the best heating solution for an 80 year old home with electric baseboard heating. We decided that a heat pump was the best option for us. After numerous conversations and lots of back and forth, we decided to hire Cozy Comfort Plus to do the job.

We STRONGLY recommend reviewing every aspect of your installation with the salesperson/owner, Brian BEFORE installation day. Ensure that he has answered all of your questions and you have left nothing to chance. This will save you unnecessary aggravation and leave no miscommunication issues with the sales team. We had such an issue arise with our job, but eventually Brian was gracious enough to remedy the problems we had experienced within the sales process.

The heat pump is an amazing addition to our home and provides A/C in the summer and HEAT in the winter. The installation team: Haytham & Joe were the BEST and most knowledgeable install guys that we could have worked with. They were also patient, kind, respectful and answered all of the questions that we had about the unit. When they had to come back a second day to remedy a major issue we had from day 1, they were absolutely 10 stars! Their work was neat, tidy, and simply PERFECT!

Thank you Cozy Comfort Plus and especially Haytham & Joe for their tremendous installation work!

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for choosing Cozy Comfort Plus to install your new Heat Pump. We are pleased that you are enjoying your new equipment during this hot weather. We are also thankful that Brian was able to answer all of your questions and concerns before the installation took place. This is why we are here to serve you, our loyal customers and to make the process easier for you. Whatever your needs are, we at Cozy Comfort Plus will go above and beyond to resolve the issue before it gets to you. We are also pleased that you were involved in the process to get a better understanding of what was taking place. Thanks again for the great feedback and enjoy!

Christian from Maple in Mississauga
Christian from Maple in Mississauga
1 review Vaughan, ON
10/10

Replaced Furnace, A/C and Watertank

Furnace and a/c were quite old, and had been giving me problems the past few years. Heard about Cool Comfort Plus from a friend of mine. They were great. Salesperson was knowledgeable, helpful, and not pushy. Quality of work was excellent including good attention to detail, including the nice furnace drain mount shown in the picture. Furnace and A/C work great and are VERY quiet. Overall, very happy!

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much!
We are thrilled that you choose us at Cozy Comfort Plus for the purchase of your new units and installation process. Above all, we are happy to know that you are enjoying the units without any disturbances or issues. Thanks again for the great feedback and enjoy your new units.

jkim in Kitchener
jkim in Kitchener
1 review York Regional Municipality, ON
9/10

New thermostat installation & furnace/air conditioner tune up

Back in 2009 we had air conditioner and furnace installed by Cozy Comfort Plus. We had some issues - the technician did not install some parts of the furnace correctly and technician did not show as scheduled. Back then Brian was the district manager and he was prompt in getting the issue resolved.

Since we had such good service from Brian (now the owner), we decided to give Cozy Comfort Plus a second chance. The technician appeared to be very knowledgeable and answered all our questions. We were very satisfied with service we received both from the technician and Brian.

Approximate cost of services:
$1,200.00
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Company Response

Thank you Ms. Kim for taking the time out of your busy day to let us know about your experiences you have encounter with us in the past. I am pleased that you have stayed loyal to us and giving us a second chance to make it right. We are here to serve you always and to make sure all of your needs are met. You are correct about the technicians, Brain sees that they are highly qualified for their position.

Thanks again

Lina from Markham
Lina from Markham
7 reviews Markham, ON
10/10

Gas Fireplace insert

We had a wood burning fireplace that we weren't using because of the hassle and mess, yet we really needed to warm up the basement area it was in. The job was tricky but Fred of Cozy Comfort figured it out and sent over two very competent, respectful installers who were considerate and worked diligently, leaving the place clean when completed. We chose a Valor Radiant gas fireplace which was a bit more expensive but we went with it because of the customizable range of heat it provided. Now we have a cozy comfortable basement. Thank you very much to Cozy Comfort Plus!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the wonderful feedback!
It was our pleasure working with you and making sure that your needs were met to the highest regard.
At Cozy Comfort Plus Inc. we take pride in what we do. We always go above and beyond to meet the needs and expectation of our customers. Our technicians and Sales Agent are highly skilled in those areas.
We are also thrilled that you chose Cozy Comfort to work on your fireplace and the outcome of the work was beyond your expectation.
Thanks again and welcome to the family!

Harry Kwan  in Mississauga
Harry Kwan in Mississauga
1 review Toronto, ON
10/10

Repair AC and replacement

With summer here every year the AC is turned on I am always worried it's not going to work. Initially I thought the AC unit was about 10 years old. The unit gets serviced on and off over the years and this year I had to call for service upon firing it up. Of course it's only turned on when we are expecting the temps to rise and stay high for the next few days. As luck would have it the air coming out of my vents was warm despite having it turned on all day. Called my regular hvac guy to come to assess and repair the problem. Unfortunately he couldn't help me. So I called up Brian Kar of Cozy Comfort. The serviceman that came to trouble shoot was on time and very professional. I found out the age of my AC unit which was actually 10 years older than I originally thought. He suggested I replace the unit instead of trying to repair. After finding out the age of the unit I completely agreed with him in regards to replacing the unit. Keep in mind this was on a Sunday. After speaking with the owner he managed to get a replacement unit in for me for the very next day! That's what I call service! The crew came the very next day removed the old unit and replaced it with a new one. Both technicians were very efficient, professional, and clean. The job was finished much sooner than I anticipated and the workmanship was fantastic! If you need any heating or cooling work done I highly recommend Brian Kar and his team! I would not hesitate to pick up the phone to give him a call if any problems arise with my heating or cooling system. Thank you Brian! You are absolutely the best!

Approximate cost of services:
$2,600.00
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Company Response

Thank you so much for that warm and outstanding feedback!
It was a pleasure working with you, and thank you for trusting us at Cozy to complete the job. We are thrilled to have you as a member of Cozy family.
In the past 24 years, our plan is to have the best customer service and to gain everyones trust. It is our mission to serve our customers and to go above our customer expectations. We take the highest pride and regards when it comes to customer service.
It is you our customers who have been so loyal to us and we are very thankful.

overspenders15
overspenders15
5 reviews Toronto, ON
10/10

Gas fireplace and mantel

Replaced a wood burning fireplace and brick cover with a gas and stone faced mantel. Overall very good service and the gentleman who installed the mantel offered alternative designs to meet I our needs. Quick, clean and meticulous service .

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for your wonderful feedback!
As a family own business, we value our customers who appreciate our services, and who differentiate good services with a passion, and responsibility from our customers.
At Cozy Comfort Plus, we put a hundred percent effort into our customers and their loyalty. We appreciate your business and welcome to our family.
Thank you again, for the great feedback!

Marlene in Toronto
Marlene in Toronto
1 review Toronto, ON
10/10

Fireplace and Mantel

Brian and his crew did an excellent job of installing a new gas fireplace and mantel in my home. From the design to the installation, attention was paid to every detail. The craftsmanship of the mantel was outstanding. Completion of the work was done quickly and efficiently. I would highly recommend this company.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for such a great review. Welcome to Cozy's family.
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products, tankless, Ductless, mini Split A/C or Heat Pumps. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Rinnai, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Oak like. Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, gas, Wood
- Mantel
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace
- Plumbing
- Electrical
Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
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