Reviews

10/10

With summer here every year the AC is turned on I am always worried it's not going to work. Initially I thought the AC unit was about 10 years old. The unit gets serviced on and off over the years and this year I had to call for service upon firing it up. Of course it's only turned on when we are expecting the temps to rise and stay high for the next few days. As luck would have it the air coming out of my vents was warm despite having it turned on all day. Called my regular hvac guy to come to assess and repair the problem. Unfortunately he couldn't help me. So I called up Brian Kar of Cozy Comfort. The serviceman that came to trouble shoot was on time and very professional. I found out the age of my AC unit which was actually 10 years older than I originally thought. He suggested I replace the unit instead of trying to repair. After finding out the age of the unit I completely agreed with him in regards to replacing the unit. Keep in mind this was on a Sunday. After speaking with the owner he managed to get a replacement unit in for me for the very next day! That's what I call service! The crew came the very next day removed the old unit and replaced it with a new one. Both technicians were very efficient, professional, and clean. The job was finished much sooner than I anticipated and the workmanship was fantastic! If you need any heating or cooling work done I highly recommend Brian Kar and his team! I would not hesitate to pick up the phone to give him a call if any problems arise with my heating or cooling system. Thank you Brian! You are absolutely the best!

Approximate cost of services:
$2,600.00
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Company Response

Thank you so much for that warm and outstanding feedback!
It was a pleasure working with you, and thank you for trusting us at Cozy to complete the job. We are thrilled to have you as a member of Cozy family.
In the past 24 years, our plan is to have the best customer service and to gain everyones trust. It is our mission to serve our customers and to go above our customer expectations. We take the highest pride and regards when it comes to customer service.
It is you our customers who have been so loyal to us and we are very thankful.