Cozy Comfort Plus

Cozy Comfort Plus provided exceptional service, on-time, professional and affordable. Their knowledgable technician provided our business with the exact air-conditioning/heating unit that we required. We highly recommend them for all your air-conditioning/heating needs

I was pleased with the service.Hay Tham and Amir were excellent. They worked long and hard until 630pm. I appreciated that they moved out heavy furniture to get at the space. They put everything away at the end and cleaned up beautifully.
I feel confident in the workmanship, but its early to give a full review,time will tell.

the second fireplace in my home. And again with a challenge. Brian and his team were able to work around the challenges and eventually provide me with the "den of dreams". "Hiccups" along the way were addressed quickly and professionally.

Next requirement will be in about a year. Based on what Brian has done so far, I will not be looking for quotes. I learned previously it was a waste of time.

highly recommended!

Sam was here promptly to write up my order and deposit. An appointment was then confirmed for installation of a new Central Air Conditioner before Christmas by Mark. Raymond and his crew finished the job early one day and worked right through until after 5pm to do my installation. It was helpful that I spoke to all the same employees who installed my Tankless 4 years before. A great job, even with my electrical panel glitch, by friendly people.

This was a very clean installation. Cozy Comfort Plus took great care of me throughout the entire process. It was a fantastic experience overall. I would definitely recommend Cozy Comfort Plus to my friends and family!

While the person who came out to examine and service our gas fireplace was careful and pleasant, he concluded that it was unlikely that it could be repaired. The firm's next step was to have a very assertive salesman call and press us to buy a new fireplace. Wanting to avoid the disruption of a renovation that would involve considerable redecoration and never given a clear and persuasive explanation of why repair was impossible, we consulted another firm that successfully made a repair. I think that while the service people are adequate this firm is too intent on making new equipment sales for my taste.

From start to finish we had an excellent experience buying fireplace inserts from Cozy Comfort Plus. The salesperson walked us through the options, clearly laid out everything we were getting and the costs. The installers were on time, installed everything in a few hours, and left the place clean. They explained how to operate the fireplace and answered all my questions. Nice work all around.

I came across Cozy Comfort Plus on Homestars while researching supplement heating for my finished basement. I originally considered installing a gas wall furnace but after discussing with Brian we agreed the best option would be to install a Gas Fireplace insert in my wood burning fireplace.

Brian stopped by my place on Tuesday to review the site and discuss options/cost. Thursday I stopped by Cozy Comfort to check out the display units and placed an order to install a Valor G3 gas insert. Friday two gentlemen completed the installation on time without any issues. So the process from start to finish was very fast and efficient.

Brian is extremely knowledgeable answering all my questions and reassuring I selected the best unit satisfying my concerns with regards to quality, safety, efficiency and cost.

One of my requests was the ability to manually turn on/off the unit with a wall switch. Brian did say there was an option with this unit but when the guys were doing the insulation they said that it was not possible to hard wire a wall switch to the unit and it could only be operated with the remote control. After I had time to review the documents that came with the unit it does mention that a wall switch is an option so I will follow up with Brian. This is not a big concern but manual control would be a “nice to have” option.

Overall I’m very satisfied with the out come and would do business with Cozy Comfort Plus again. I’ll post an update when we get into the heating season after I have an opportunity to run the unit for an extended period of time.

Dave

Cozy Comfort helped us choose and very cleverly installed a ductless air conditioner in a west-facing room that was often warm. It was a pleasure dealing with Brian and his team. Within a year the unit stopped cooling. We called Cozy Comfort for repair service, and everything about this service was excellent: quick and friendly response, next day appointment, diligent and communicative service individual who worked until the problem was identified and fixed, waiver of the service fee since the problem was early non-functioning of the unit (not Cozy Comfort's fault) and follow-up to ensure that everything was working fine. These are very good people to deal with.

Great installation of Lennox A/C and furnace. Installers answered all questions/concerns and left furnace area in clean condition. Great pricing. Company handled all rebates & warranty registration. Highly recommend Cozy Comfort Plus.