- Approximate cost of services:
- $2,000.00
- Company Response
This is a fraud, I have an A plus rating and 97% customer satisfaction rate with the Better Business Bureau and no complaints for a reason, why not submit a complaint to them (They will investigate false reviews unlike Home-Stars )After 2 days, 3 phone calls and an e-mail to Home-Stars a sales rep contacted me and said they can't control what people write. Home-Stars has stated even if you have evidence this is a false review if a customer paid for the service they can almost write anything. This customer would not pay the H.S.T., I told him he had to, so I told him I would not refund the $75.00 for borrowning our wardrobes and he still owes us money, he threatened me which happens. No claim was ever submitted ( Note he does not state any dollar amount or evidence of a legitmate claim) he started mentioning damages after I told him he owes me money, I told him get an estimate on the damages, nothing was reported on moving day, he never did. I find his complaint to be a fraud, his contract clearly states he was fully insured, he has this in writing with my signature!. To make a statement That I told him "He should have had insurance" is totally false. Brent Routley Owner