M And M Movers

Moving & Storage
Toronto ON M5A 2T2
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92%

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Reviews for M And M Movers

Average customer rating:
9 10 (198 reviews)

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Bart Stone from Mississauga
Bart Stone from Mississauga
1 review Mississauga, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hey Brent, Just wanted to let you know that the move went very well yesterday! The crew that came, lead by Alex, was on time, courteous and professional. The move went very smoothly. Thanks! Bart from Toronto

Approximate cost of services:
$1,700.00
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Company Response

Thanks Bart, 90% of people we move do not do a review when happy so reviews can be out of context in terms of volume, so thanks again and have a great trip! Brent

Rosemary Birk from Mississauga
Rosemary Birk from Mississauga
1 review Mississauga, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When Brent of M&M Movers called me in the fall about potential moving services I was initially reluctant to consider engaging the services of a company unknown to me. My previous experience with a well-known mover proved to be less than satisfactory so when I received this call, I was open to listening. Brent arrived at my home to inventory its contents and propose costs. He came equipped with a presentation package that included references to other clients. I was immediately impressed by his professionalism, sincerity and after some discussions, his personal ethics. He made it abundantly clear that there was no reason for me to fear hiring a relatively small company. I hired M&M on the spot. On moving day, M&M arrived on the dot-not a minute late. All 3 men were professional, wasted no time and got right to business. They were extremely hard-working and did not flinch at obstacles. I have an extremely heavy, solid wood high-boy that needed to be carried down a flight of stairs to the truck. I thought they would never make it and was prepared to call 911 in the unfortunate event they lost grip and came tumbling down the stairs with the high-boy. These 3 movers somehow managed to muster extreme strength (one of them was perspiring and grunting all the way down the stairs) and made it down the stairs and to the truck without a scratch to my furniture or personal injury to themselves. I was extremely worried but overjoyed when they made it down the stairs safely. To hell with the high-boy I was more worried about these diligent guys making it out without injury. The truck was loaded in no time at all-very quickly and efficiently. In fact, the movers & I arrived at our destination 1-1.5 hours AHEAD of schedule. The relocation of the contents of my home also exceeded my expectations. When we arrived at our destination address, the truck was unloaded so quickly that I was astonished. Zero damage, they were helpful in every way, and thoughtful. I was blown away by this level of service and highly recommend M&M Movers to anyone. Bar none, the best moving company I have ever hired on so many levels. Sincerely Rosemary from Mississauga

Approximate cost of services:
$500.00
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Company Response

Thanks Rosemary , this is a typical result, not all moves go 100% , but when you work with good people it all works out. Thanks again for your kind comments. Brent

Monica Bhasin from Old Toronto
Monica Bhasin from Old Toronto
1 review Old Toronto, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Mr Routley, I want to thank you for providing your services on such short notice. I had a wonderful moving experience with Ali and Hamid. Compliments to you on your professional staff. I am glad my real estate agent who highly recommended your company gave me your number. I look forward to using your services again in the future. Monica from Toronto

Approximate cost of services:
$500.00
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Amy Peebles from Old Toronto
Amy Peebles from Old Toronto
2 reviews Old Toronto, ON
8/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

M & M Moving provided excellent service. From arriving on time to diligent workers, I had a great experience moving with this company. I moved in to a 4th floor walk up with no elevator and the movers never once complained , were super courteous and generally just made the experience much more enjoyable. I will use M & M Moving many times over and will recommend them to all my friends. Amy In Toronto

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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Company Response

Thanks Amy, people rarely take the time to do a review when happy, my rating would be over 9 if all happy customers would do a review. So thanks for the review. Brent

VanZante from Niagara-on-the-lake
VanZante from Niagara-on-the-lake
1 review Niagara-on-the-Lake, ON
0/10

movers

If you use this moving company please make sure you have lots of insurance. We had many items damaged and Brent's only comment was *we should have had insurance* We are still waiting for our $75.00 deposit on the garment boxes which has never been returned, according to our contract he is supposed to return the money and hasn't. We had so many scratches and everyday we find more and more dents and marks on legs of furniture. Very very poor moving company. Would never recommend this company to anyone.

Approximate cost of services:
$2,000.00
3 of 5 people found this review helpful.
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Company Response

This is a fraud, I have an A plus rating and 97% customer satisfaction rate with the Better Business Bureau and no complaints for a reason, why not submit a complaint to them (They will investigate false reviews unlike Home-Stars )After 2 days, 3 phone calls and an e-mail to Home-Stars a sales rep contacted me and said they can't control what people write. Home-Stars has stated even if you have evidence this is a false review if a customer paid for the service they can almost write anything. This customer would not pay the H.S.T., I told him he had to, so I told him I would not refund the $75.00 for borrowning our wardrobes and he still owes us money, he threatened me which happens. No claim was ever submitted ( Note he does not state any dollar amount or evidence of a legitmate claim) he started mentioning damages after I told him he owes me money, I told him get an estimate on the damages, nothing was reported on moving day, he never did. I find his complaint to be a fraud, his contract clearly states he was fully insured, he has this in writing with my signature!. To make a statement That I told him "He should have had insurance" is totally false. Brent Routley Owner

Al MacNevin from Scarborough
Al MacNevin from Scarborough
1 review Scarborough, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have to say , it was a terrific experience working with your company. The movers themselves were fantastic guys, very hard working. They were also incredibly careful with things, and clearly took their jobs seriously. It was a complex move, with 3 destinations, and they did an exceptional job. I can't say enough good things about how hard they worked and how professional they were. The price was very fair as well and your response to sending the wrong truck was terrific, fixed within an hour. I'll certainly be recommending your company to friends and family. Thanks Al from Scarborough

Approximate cost of services:
$1,000.00
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Company Response

Thanks AL! People rarely take the time to do a review when happy. Our customer satisfaction rate is 95% and your experience is a typical one. Brent Routley Owner

Cara in Toronto
Cara in Toronto
2 reviews Toronto, ON
9/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Brent Routley the Owner contacted me from the M.L.S. lists and as a result of this contact I hired his company. The move went very well, the guy's were really hard workers, polite and efficient. I tipped them because they were really great and I would use them again in a heartbeat. I had an old piece of furniture that had some very minor damage on it, the movers were not aware they may have caused this. Overall a really easy and positive experience. I will use them again. Thanks, Cara

Approximate cost of services:
$300.00
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Company Response

Thanks Cara, people rarely take the time to post a review when happy, I could have 100's of similar reviews if people would do reviews when happy, so thanks for taking the time to post this review. Brent

8/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My mother in law had a bad experience in the past with a mover, she just recently used M and M Movers and everything went well, as a result we hired Brent and M and M, we had a narrow window to do the move because of elevator restrictions, if the move wasn't done on time we would have been charged hundreds of dollars for reserving the elevator and not being punctual, this was obviously a major concern. The move was done on time and the movers actually arrived at the new condo ahead of schedule. Thanks alot M & M Tatjana and Christopher Barlow

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Tim and Norah from Oakville
Tim and Norah from Oakville
1 review Oakville, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This Review is in reference to the qualtiy of M and M Moving. We are moving again and without hesitation we called Brent from M and M. Not only was his price substantially more reasonable when compared to A.M.J. Campbell, and a few other leading moving companies, his quotation of the estimated time to complete the move came within 1 hour of the final moving quotation. Example 4 men for 14 hours. The crew was professional and worked all day until 10:45 p.m. to complete the move. Even though the movers were tired at the end of the day, they still moved 4 granite counter top units from my garage Costco had just delivered when I asked them to do so. They packed the truck with my belongings tightly resulting in nothing being damaged. This alone saved me the unnecessary extra charges for crating: Pictures, Glass tables, e.t.c. the other companies insisted on charging in order to move these goods. This expense was quoted at $1,200.00 which turned out not being required, due to M and M loading the truck properly taking in account these breakable items. So we are moving again in 2 weeks and without hesitation we called Brent from M and M Movers. Sincerely Tim & Norah in Oakville

Approximate cost of services:
$1,800.00
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Patrick Leclair from Brampton
Patrick Leclair from Brampton
2 reviews Brampton, ON
10/10

Moving Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just recently moved to Brampton. Brent the Owner came out and gave me a guaranteed quote, I was happy with all aspects of the move, I found the guys to be great, the overall price was reasonable and no damages. I will use M and M Moving Systems again. Thanks M and M! Patrick in Brampton

Approximate cost of services:
$1,000.00
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Company Response

Thanks Patrick, my company was ranked the top mover in customer satisfaction rate by Royal Lepage Canada (compared to over 20 movers) once in a while I do get a minor complaint like other good movers, so I appreciate the review to put everything into context. Brent Routley Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Movers

We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.

CATEGORIES
Moving & Storage
WEBSITE
http://mandmmovingsystems.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
E-Transfer, Regular Cheque, Cash
LICENSES
Liability Insurance, Master Business License
MEMBERSHIPS
Accredited with BBB, A Plus Rating, No complaints in over 12 years
LIABILITY INSURANCE
Yes
DIPLOMAS
Ranked top mover by Head Office of Royal Lepage 2003-2004,over 20 movers. See web-site for Letter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Liability Insurance provided
WRITTEN CONTRACT
Yes
WARRANTY TERMS
They Provide free replacement insurance and guaranteed maximum price!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.