Appliance Repair Crew Inc.

Do Not hire this company.
They charged me $350 plus tax for a diagnose.
After a week and calling three times to follow up, they said that they could not get the parts, that it's not available?
Strangely, as I am able to order the parts myself directly from the manufacture and it's in stock.
Now they want to charge me for labour even thought they said that I would only pay for the parts and that there would be no extra charge for them to come back to fix the unit. What is the 90 days warranty for?
I paid a total of $400 for absolutely nothing.
They are completely corrupt.

Had a washer that wouldn't drain. I called Appliance Repair Crew and their technician claimed to have fixed the issue. I paid 310.75 only to discover the following day that the machine is still broken. Their office hangs up when I call and refuses to deal with it. Avoid at all cost.

Don't go with this, they are charging 10% of the fridge itself for diagnosing the issue itself in the name of servicing or procedure. It looks for me it is over expensive to contact them. Initially they say for diagnosing 79$ per tax and then without diagnosing they say will do maintenance and service and then only will say the root cause of the issue. Please avoid these guys. Totally disappointed with their service.

Came to repair oven, claimed they thought they could fix the problem. Asked for $300 in advance to fix initial problem.

Spent a few minutes "checking wires" found nothing fixed nothing. Claimed issue was a control board that could be replaced for 4-500 more. This is not legit. Do not hire them!

Took $333 and repaired nothing. Technician looked to be 19 years old.

Called about dishwasher repair. They promptly came out, BUT OVER PRICED for simple service!! Now today I get an email claiming $400 in parts needed for a 4 year old high end dishwasher. Wow!

Called to have my washer diagnosed to see what was wrong. Tech did a visual inspection for a few seconds and shook the drum of the washer for a few more seconds, and said it would cost additional 295 in labor to take a better look because the drum was shaky. Parts would be extra. I was flabbergasted to say the least. When I called to book a "service" appointment, I was told that the tech would assess the machine and determine exactly what the issue is along with estimated costs. If I decided to go ahead with the repair, they would waive the 90 dollars service fee. That is not what happened. I paid 90 dollars for the tech to come to my house for barely 10 min to do a quick visual check and shake the washer drum only to be told that they need an exorbitant amount of money more to perform the assessment that they said they would do for 90 dollars. And the tech still didn't know exactly what was wrong with the machine. They wanted almost 300 dollars more to actually assess it. The company is not transparent about this when they book the so called service call. Complete sham. Beware.

Tech showed up at aprox 12.30 got right to work done by 1:00 I needed a part for my fridge which he had, installed the part fridge working was told the call fee would be $95. it was 295.00 the part cost me 357.00 I priced on amazon retail $25.00 I will never use this service again a new fridge was only 1,200.

Dismantled my dryer and put back together incorrectly. Said my washer needed a new part and would come back to install free of charge. Quoted me for the part at $550. Was able to get from manufacturer for $125. When I called to schedule installation the dispatch said I needed to pay $250 more in labor...and do over the phone. Was able to get the manufacturer in and turns out I didn't need the part after all and the technician had no clue what he was doing. Do not use this service.

My Lg Fridge less than 3 yrs not cooling. Called these guys. Technician came and cleaned the compressor of some dust and sprayed a liquid to check for leaks and did some continuity check on the main logic board. He said that should fix the problem. 265.00 I approved the service under the assumption that my fridge would be fixed. He said give it 24 hrs because of the new technology. After 16 hrs the fridge still was not cooling. He said if it does not work after 24 hrs the compressor will need to be replaced. I can't believe after 265.00 these guys were not able to definitively to diagnose my problem. Would never call this company again. Would not recommend. Please proceed with caution when dealing with this company.

Was given a window of 12-4. Showed up just after 12. Was professional, quickly sourced the issue and repaired. Saw something that could be improved and did the work at no extra charge.