Appliance Repair Crew Inc.

I had a frustrating experience with Appliance Repair Crew and wanted to warn others. My gas stove knobs werent working, so I called them for help. The technician inspected the stove, and charged me $360which he said would cover both the inspection and the repair.
Later, he told me I needed new parts and gave me a quote of $890 for them. I did my own research and bought the parts directly from the manufacturer for only $114. When I called them back to install the parts I had purchased, they said they would charge another $360, claiming it was a "new job."
How is this a new job when it's the same stove and the same issue, just with parts I bought myself? It feels like they are punishing me for not purchasing the parts through them at their inflated prices.
I'm more than willing to pay for the repair work, but this feels unfair and dishonest. If you're considering hiring them, be ready for unreasonable charges and a lack of transparency.

STAY AWAY FROM THIS COMPANY, this company VERY dishonest i paid 79+ tax for diagnostic on a fridge and soon as the technician get there, he ask for another $289,99 + tax for diagnostic and still can't find the problem.
STAY VERY FAR AWAY FROM THIS COMPANY

Technician could not do right diagnostic, that why even after his work fridge did not work. A lot of very bad reviews showing how many people frustrated with this company. Company continue money grabbing techniques. Please read reviews and then make your decision, it will help you to avoid loosing money.
Check rating for this company on BBB.

I needed a new gasket for my clothes washer. When quoted the $285 for labour, the technician said it was a very long and difficult job. He was in and out in LESS than one hour. He also said he gave us a $100 discount, which he never did. When he initially quoted over $600 for parts and labour . My wife asked if he was negotiable, and he said no. I am furious that I was misled about how long this job would take and the extreme amount of money I paid for less than an hour's labour. When I complained to the head office, they said that this was the technician's rate and nothing could be done. I will never do business with this company again.

They showed up to fix the Samsung washer that had an error code ...SC. They said they serviced rotation system and it was fixed. . Charged a total of $333.35 , no parts needed just labour and left.
Well it turns out we paid for nothing . SC error code means the machine won't spin or drain because the filter is plugged up or the drain hose is plugged up and lastly the sump pump needs replacing.

They provided a very quick service and the technician was experienced and knowledgeable and sweet.

Jashan, a gas appliance technician with Appliance Repair Crew Inc. provided exceptional and professional diagnostic insight into our Samsung gas range issues. He conducted a thorough inspection of the gas range, determined the problem and had the necessary parts to complete the repair on site. I would highly recommend Jashan and the the company he represents - Appliance Repair Crew Inc.

Misdiagnose, overcharge, predatory. Read their reviews on the better business bureau or under their other name Dynamic Appliance Solutions in Google.

Under Appliance Repair Crew they have a whole host of purchased Google Reviews + sponsored ads which provide a misleading view into what they actually do but this is a company I wouldn't recommend to anyone.

DO NOT USE THIS COMPANY. Person took out the dishwasher to locate hole in water hose. I refused service as quoted $560+tax to change the grey water hose. When the person put the dishwasher back in place he bend the door so now it doesn't close properly. Albeit its not working - the person that answered the phone was fixated on a 12 day lapse for me to call. The dishwasher doesn't work - I had no reason to open the door to see it was bent until I remembered to change the air freshener I put in it. I then tried to close the door to discover its bent. The person that answered the phone today can not understand that IT DOESNT WORK THERE IS NO REASON I SHOULD HAVE NOTICED BEFORE!! Why would I randomly open the door - for no reason? They refused to correct the damage except to charge me to have someone come in to quote me on cost to fix. BTW - $295 plus for labour. Their website says satisfaction guaranteed - not true. I'm guessing only if you pay the ridiculous charges does one get good service.

My fridge wasnt cooling, the issue was fixed by defrosting my freezer. 10 days later the same buildup is happening and the technician is saying its now parts. I paid over 300$ for them to defrost my freezer essentially and theyre saying I need a thermostat when my fridge is cooling, my freezer is still building up ice . I believe its something around the fridge that needs to be sealed. Awful customer service would not recommend