Appliance Repair Crew Inc.

Technician just came in to repair my stove and said I need to change the burner valve when the problem was with the knob and ignite. Gave me a quote of $600 to change the valve. Not required and very inefficient. Please avoid using them.

I would not recommend Appliance Repair Crew Inc. First, they are not who they claim to be; they have changed their name due to numerous bad reviews, though I am unable to mention their previous name because of review rules.

They charge $99.00 for a "diagnosis," which in my case was simply being told that the circulation pump was the problem without even examining the dishwasher. Had they actually inspected the dishwasher, they would have found the issue in a few minutes.

They quoted me $360.00 to identify the exact problem and "try" to fix the circulation pump if possible. This process, they said, would take around 1-1.5 hours, but it only took 5 minutes. After just 5 minutes and $360.00, they informed me that the circulation pump needed to be replaced and quoted an additional $430.00 for a part that costs $250.00.

I felt deceived as they made the problem seem much bigger than it was. They refused to refund any money, citing their policy. They only accept e-transfer and debit, making it difficult to dispute the charges with credit card companies.

Stay away from this company; they cannot be trusted.

Incompetent technician, presumptuous, terrible service - do not use this firm. Waste of your money and time. Incapable of even putting the unit back together - leaked after the service even though never leaked before the service. Not returning calls within 30 days warranty service. I had to buy a new dishwasher.

Suggest Do not hire - they say $80 for inspection then bill you $333. - took 4 screws off the console and decide it was transmission at $732 meanwhile had another repair company fix problem which was not the transmission only a repair under the drum which their employee failed to even check though he was told that was the problem

I dont usually repair appliances but for some reason did this time . It was a mistake . Spent over $1000 on washing machine repair only to have it break down about one month after their service . Appliances are disposable now . Dont waste time and money on repair . BUY NEW !

Never again
Avoid this service
Not helpfull at all!
To expensive , didnt finished the job.

Do Not hire this company.
They charged me $350 plus tax for a diagnose.
After a week and calling three times to follow up, they said that they could not get the parts, that it's not available?
Strangely, as I am able to order the parts myself directly from the manufacture and it's in stock.
Now they want to charge me for labour even thought they said that I would only pay for the parts and that there would be no extra charge for them to come back to fix the unit. What is the 90 days warranty for?
I paid a total of $400 for absolutely nothing.
They are completely corrupt.

Had a washer that wouldn't drain. I called Appliance Repair Crew and their technician claimed to have fixed the issue. I paid 310.75 only to discover the following day that the machine is still broken. Their office hangs up when I call and refuses to deal with it. Avoid at all cost.

Don't go with this, they are charging 10% of the fridge itself for diagnosing the issue itself in the name of servicing or procedure. It looks for me it is over expensive to contact them. Initially they say for diagnosing 79$ per tax and then without diagnosing they say will do maintenance and service and then only will say the root cause of the issue. Please avoid these guys. Totally disappointed with their service.

Came to repair oven, claimed they thought they could fix the problem. Asked for $300 in advance to fix initial problem.

Spent a few minutes "checking wires" found nothing fixed nothing. Claimed issue was a control board that could be replaced for 4-500 more. This is not legit. Do not hire them!

Took $333 and repaired nothing. Technician looked to be 19 years old.