Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Nordik Windows And Doors

Average customer rating:
8.2 10 (1430 reviews)

Sort by

Phil
Phil
2 reviews Markham, ON
10/10

Patio Door

While tiling our kitchen we discovered that rot had set in the sub floor due to a leaky patio door. Luckily Nordic Windows & Doors came to our rescue. Ryan was knowledgeable in his recommendation and coordinated an urgent door install.
The installation team arrived on time, was meticulous and absolutely brilliant. A job well done!

Approximate cost of services:
$2,800.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hi there Phil, thanks for the awesome review! We're glad we were able to save the day with the new patio door installation. We hope you enjoy it for many many years.

Donohue Family
Donohue Family
1 review Toronto, ON
10/10

Window and door Installation

My experience with this company was amazing. Chris was so quick to respond to all my questions and concerns, he knew exactly what we wanted in terms of windows and doors. He was so helpful, knowledgeable and pleasant. The installation crew is outstanding the work that was completed looked professional, complete and clean. They are true craftsmen and they treated my home with respect and care. If I could give 100 stars I would. Thank for all your help.

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Donohue Family family for the awesome review! Thank you for the shout out to the install crew for the work and care they put in to your home. We have shared your comments with them and thank you again for the all of the Stars!

Private User
Private User
Private User reviews Mississauga, ON
0/10

Bedroom windows

Do not deal with this company. After 2 measurements by 2 different people both Windows were the wrong size.
Both Windows 3 inches short height ,1 inch width
Installers demolished old windows and frames before confirming new window sizes
Installers had full intention of permanently installing until I took notice
Windows re measured again only to be wrong second attempt on master bedroom
Master bedroom window made to fit exact opening size when trying to install broke off corner of drywall
Received phone call from nordik following morning expecting a I am sorry we screwed up again conversation but no they were demanding full payment seriously
Sent install mngr couple days later to "shake me for the money" but once he witnessed the disaster house was in since MAY he left
On third attempt last window was finally installed
Windows order Jan 07, first install May 07 both Windows wrong size,2me install June 7 only one window fit, Aug 17 3rd install last window installed
Since first attempt in May my exterior studs have been exposed to elements ,insect etc, scratched my exterior siding,broke inside drywall,left expanding insulation on bedroom walls did not chalk trim as per contract.
Woke up this morning opened curtains and could not see through them due to moisture on glass.
Nothing but a jOKE
Now must hire a painter to redo our bedroom

Approximate cost of services:
$4,400.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello, we are so sorry to hear about your experience. This does not sound like the quality of work we pride ourselves on and apologize for any issues encountered during your installation process. We hope now that your installation is complete you can enjoy the windows for as long as you own your home and of course you are covered for the full 25-Year warranty. You also made note of moisture on your windows, this is often a positive sign that your new high efficiency windows are doing their job of insulating your home. Many new installations have a concern that there is something wrong when they first see this but please be assured this is a sign that your old windows were not very efficient and your new ones are. https://nordik.com/blog/humidity-in-your-home

Rose in Ajax
Rose in Ajax
1 review Ajax, ON
0/10

Window replacement

I you want fragmented communication, extremely long delays and no response to your inquires this is the company for you! Windows ordered in February , installed in May and all screens had to be replaced , after numerous phone calls, rude customer service, maintenance department which was accusatory and dismissive and sakes rep who did not communicate the process or delay, we are still waiting for 2 screens to be installed. Life time warranty at Nordik means you will pay on full for windows but wait a lifetime for them to be completely installed . STAY AWAY.

Approximate cost of services:
$10,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi there Rose, sorry to hear about all of the issues you've encountered with your installation and post installation service. Please reach out to me at staylor@nordik.com with some more details about your order so I can locate your file and see what the hold up is. Hoping to have a quick resolution for you.

Inna
Inna
3 reviews Vaughan, ON
1/10

Do not recommend!

There were issues with time, design and installation. Patio door was made 4" narrower due to capping. The floor tiles were
brocken during entrance door installation.
No one is responding to inquiries about how issue will be solved. The warranty, in this case, looks like not going to be granted, if no one is responding to immediate issues. This is actually the main concern!
Please stay away from this company!
And now another problem!
The patio door lock is not holding the door anymore!
Just 2 months after installation!
Shame!
Please stay away!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Hello Inna, we apologize for not following up with you sooner, we have already opened a service request to inspect the damaged floor tiles and will make any repairs that we are at fault for. We will be reaching out soon to schedule that visit. You have a full 25-Year no hassle warranty on parts and installation and if you need us we are ready and able to service your new doors.

Heather
Heather
0 reviews Georgina, ON
6/10

WINDOW

Not very impressed with them...we were notified the window and door would arrive today. The window came but was told this We waited several months for these items. We were also told we could pay online through our bank but they would not provide the account the money was to be delivered. I had to write a cheque.
The men who installed the window did an excellent job. Very pleasant and did a clean job.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Hello Heather, thank you for taking the time to write us a review and we're sorry to see you were not completely satisfied. Thank you for recognizing the installers and their hard work, I am happy to hear that part of the day went well. We hope you love your new window and if you ever need it serviced you are covered under the full 25-year no hassle warranty.

Private User
Private User
Private User reviews Welland, ON
10/10

Windows

The installers were very polite and efficient. Josh and Shawn did first two windows. Keith and Chad the large living room window. George came within a few days and replaced a screen that had been scratch.
They cleaned up really well. All were very courteous and the windows are very nice. Thank you to everyone including office staff.

Approximate cost of services:
$5,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for the awesome review! We're so happy to see everything went well and you are loving your new windows.

Annette
Annette
1 review Vaudreuil Dorion,
0/10

Replacement windows

A horror story ...in the hands of lawyer who has sent three letters without response.The audacity of this company is astounding .Replacement windows ordered Aug 7/2020...never installed .Asking for deposit of 1300 to be returned...as mentioned they are ignoring us.Will proceed to small claims court however long it takes.This company is above common decency and the law it seems.Buyer beware and do not pay cash for deposit...cc only. A response to this has been posted by Nordik which is their standard response to all their badly mishandled customers.They have had months to deal with their appalling handling and gross negligence ,zero service and a runaround staff who play games and argue every point. They are a company that proudly state , they DO NOT RETURN deposits under any circumstance even when they mess up badly.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Annette, we apologize for you experience so far and the delays we have encountered. We remain committed to providing you with beautiful new windows for your home and hope to have a positive conclusion to this order soon.

Liaquat in Toronto
Liaquat in Toronto
0 reviews Mississauga, ON
10/10

Windows replacement

Installers Ben and John arrived on time, and started working right away. They answered all my questions, and worked diligently all day. They installed nine windows on two floors, and did a complete cleanup when finished. Am very happy with the job

Approximate cost of services:
$12,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey Liaquat, that's great to hear! We are thrilled that you're happy with your new windows and the installation went well. Enjoy!

Private User
Private User
Private User reviews Simcoe, ON
8/10

Window & Door Replacement

Nordik quoted and replaced several windows and doors for us. The supplied products were good quality and the installation was done on time. The 2 man crew worked well and did a descent clean-up of the site when finished.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey there, thanks for your review and comments, we hope you are completely satisfied!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.