Do not deal with this company. After 2 measurements by 2 different people both Windows were the wrong size.
Both Windows 3 inches short height ,1 inch width
Installers demolished old windows and frames before confirming new window sizes
Installers had full intention of permanently installing until I took notice
Windows re measured again only to be wrong second attempt on master bedroom
Master bedroom window made to fit exact opening size when trying to install broke off corner of drywall
Received phone call from nordik following morning expecting a I am sorry we screwed up again conversation but no they were demanding full payment seriously
Sent install mngr couple days later to "shake me for the money" but once he witnessed the disaster house was in since MAY he left
On third attempt last window was finally installed
Windows order Jan 07, first install May 07 both Windows wrong size,2me install June 7 only one window fit, Aug 17 3rd install last window installed
Since first attempt in May my exterior studs have been exposed to elements ,insect etc, scratched my exterior siding,broke inside drywall,left expanding insulation on bedroom walls did not chalk trim as per contract.
Woke up this morning opened curtains and could not see through them due to moisture on glass.
Nothing but a jOKE
Now must hire a painter to redo our bedroom
- Approximate cost of services:
- $4,400.00
- Company Response
Hello, we are so sorry to hear about your experience. This does not sound like the quality of work we pride ourselves on and apologize for any issues encountered during your installation process. We hope now that your installation is complete you can enjoy the windows for as long as you own your home and of course you are covered for the full 25-Year warranty. You also made note of moisture on your windows, this is often a positive sign that your new high efficiency windows are doing their job of insulating your home. Many new installations have a concern that there is something wrong when they first see this but please be assured this is a sign that your old windows were not very efficient and your new ones are. https://nordik.com/blog/humidity-in-your-home