A horror story ...in the hands of lawyer who has sent three letters without response.The audacity of this company is astounding .Replacement windows ordered Aug 7/2020...never installed .Asking for deposit of 1300 to be returned...as mentioned they are ignoring us.Will proceed to small claims court however long it takes.This company is above common decency and the law it seems.Buyer beware and do not pay cash for deposit...cc only. A response to this has been posted by Nordik which is their standard response to all their badly mishandled customers.They have had months to deal with their appalling handling and gross negligence ,zero service and a runaround staff who play games and argue every point. They are a company that proudly state , they DO NOT RETURN deposits under any circumstance even when they mess up badly.
- Approximate cost of services:
- $5,000.00
- Company Response
Hello Annette, we apologize for you experience so far and the delays we have encountered. We remain committed to providing you with beautiful new windows for your home and hope to have a positive conclusion to this order soon.