2 reviews Vaughan, ON Joined 2016/04/02

10/10

Heating & Air Conditioning review in Vaughan

03/21/2023

We had to replace our 20-year old gas water heater. It was well past its prime and was making strange noises. Joe from Empower Home Comfort responded to our request on HomeStars then met with us and quoted us on replacing the old tank with a similar tank but also on replacing it with a tankless unit. Although the tankless was about $1,000 more expensive, the energy savings and the gained space in our mechanical room were persuasive. After we cleared space for the work to be done we contacted Joe to sign the contract. The installation was done professionally and completely on the next day (today) by Behzad and his helper. They even took our old tank away. Before leaving, Behzad asked me to check the water temperature and showed me how to turn the unit on/off and change the temperature. Having turned off the natural gas supply for disconnecting/connecting, he also asked me to check that our fireplaces would ignite. One did not. So he took the time to get our pilot light re-lit and that fireplace operating properly.

Job Price

Approximate cost of services:: $4,300.00

Was this review helpful?

Company Response

Hi Manny, thank you so much for the review! We are glad you had a good experience with our sales and installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

maria

3 reviews Brampton, ON Joined 2020/06/14

10/10

Furnace and thankless water heater

Heating & Air Conditioning review in Brampton

02/01/2023

Great service. Quick ,reliable, and informative. We weren't sure about the tankless option and the rep gave us loads of info to be able to decide.

Job Price

Approximate cost of services:: $10,000.00

Was this review helpful?

Company Response

Hi Maria, thank you so much for the review! We are glad you had a good experience with our sales team member! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Private User

Private User reviews Mississauga, ON Joined 2021/05/28

10/10

Tankless water heater troubleshooting

Water Filtration & Purification review in Mississauga

01/14/2023

Brad is a great guy , took a lot of pain to trouble shoot and get to the root cause

Job Price

Approximate cost of services:: $100.00

Was this review helpful?

Rob from Toronto

2 reviews Toronto, ON Joined 2014/11/14

10/10

Serviceman Brad to the Rescue

Toronto

01/05/2023

We had an issue with our furnace Humidifier. As soon as Brad arrived he spotted the problem immediately and fixed it in a timely manner. He is very knowledgeable, and personable. Plus he wore a mask the whole time, which was very considerate. We'd recommend Empower and especially Brad! Thanks!

Job Price

Approximate cost of services:: $0.00

Was this review helpful?

Company Response

Hi Rob, thank you so much for the review and recommendation! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Don

3 reviews Brampton, ON Joined 2016/08/09

10/10

Furnace Maintenance

Heating & Air Conditioning review in Brampton

12/06/2022

Empower Tech Brad did a great job. He was prompt, alerting me before he arrived so i can put the dog in a room.

Service work:
He explained everything he was doing with respects to the furnace , my Humidifier and even gave me some tips about my AC unit ( which i will have looked at in summer)

He also added an exhaust pipe extension outside my house.

I highly recommend Empower services and tech Brad. Thank you!!

Job Price

Approximate cost of services:: $110.00

Was this review helpful?

Company Response

Hi Don, thank you so much for the review and recommendation! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

bretjo in Richmond Hill

2 reviews Richmond Hill, ON Joined 2019/10/05

10/10

Furnace & Hot Water Tank Service

Heating & Air Conditioning review in Richmond Hill

10/29/2022

Brad has done many service calls in my house. He is very professional & knowledgeable and he takes time to explain the issue & the resolution. I recommend Empower Home as they have someone like Brad who excels in customer service.

Job Price

Approximate cost of services:: $150.00

Was this review helpful?

Company Response

Hi there, thank you so much for the review! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

michelle.glauser.scales in Markham

0 reviews Toronto, ON Joined 2020/12/03

6/10

follow up

Toronto

10/18/2022

I have used empower for a hot water heater and an AC. I had some concerns about the AC but the General Manager reached out and addressed these.

Job Price

Approximate cost of services:: $5,000.00

1 of 1 people found this review helpful.

Was this review helpful?

Company Response

Hi Michelle, thank you for reaching out to us, we are glad we were able to clear up misunderstandings regarding the coil installation and maintenance. Just as a reminder, to avoid damage to your furnace going forward, please make sure to change out your filter regularly based on the size and type of filter that you have. The pleated 16x25x1 MERV 8 filters we carry usually last up to 3 months unless the home has more pollutants. But if you are still using your washable filter then please make sure to clean it more frequently, possibly every month or maybe more often based on your situation. Since a clogged filter can lead to the coils freezing again and damaging your furnace. Please don't hesitate to contact us if you have any questions or require assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Tim Haynes in Ajax

8 reviews Ajax, ON Joined 2011/07/04

10/10

Replace Forced Air Furnace and AC

Heating & Air Conditioning review in Ajax

10/11/2022

Empower did a great job of replacing my aging furnace and AC.

The sales lead, Tommy, is very friendly and knowledgeable. He was quick to reach out to his team to answer unusual questions, and always had time to go over the details with me. He prepared several proposals, taking into account various configurations and rebate scenarios. In the end, I feel that Empower gave me the best possible pricing, on a high quality / high efficiency system.

The installation went very smoothly, the technicians were knowledgeable and friendly, and worked hard to make sure all of the little details were attended to.

I honestly could not be happier, and am happy to recommend Empower. They run an excellent company, and you will definitely be happy with their work.

Job Price

Approximate cost of services:: $8,000.00

Was this review helpful?

Company Response

Hi Tim, thank you so much for the review and recommendation! We are very glad to know that you had a good experience with our sales and installation team members and that all your questions were answered! We always strive to provide high-quality service to all of our customers, and we are glad to hear that you were pleased with the job we've done! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Private User

0 reviews Toronto, ON Joined 2022/09/19

10/10

Bosch mini split

Toronto

09/19/2022

Brad identied the problem with the bosch split system and repaired right away.
Condenser water was dripping internally because of lack of Insulation.

Job Price

Approximate cost of services:: $1,500.00

Was this review helpful?

Company Response

Hi there, thank you so much for the review! We are very glad to know that you had a good experience with our service technician Brad and that he was able to resolve your issues! We always strive to provide high-quality service to all of our customers, and we are glad to hear that you were pleased with the job we've done! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Private User

1 review Toronto, ON Joined 2022/09/08

10/10

air and furnace installation

Heating & Air Conditioning review in Toronto

09/11/2022

Excellent sales and installation personnel.
We are seniors and with the existing government, suppliers and grants the price was reduced to just over 11000. They went out of their way to answer all questions satisfactorily. And they didn't know that I was previously evolved with an energy company for 35 years that sold the equipment I was shopping for. It wasn't that they tried to sell us something , they just wanted us to be fully aware of all the options available. Took care of us old folks!

This was not discussed with other suppliers as one actually told us that we didn't qualify for any grants at all. They wanted to sell us an air conditioner and a high efficiency furnace (wouldn't expose the brands) at a nominal price.
A relative with over 40 years experience told us that we bought a Lamborghini at a VW price.
Installers were very considerate. Took time to answer all of our questions. There were no stupid questions. They did a wonderful job (relative inspection) cleaned up better than when they came
Would and have recommend this company to many neighbors and friends.
.

Job Price

Approximate cost of services:: $23,000.00

Was this review helpful?

Company Response

Hi there, thank you so much for the review and recommendation! We are very glad to know that you had a good experience with our sales and installation team members and that all your questions were answered! We always strive to provide high-quality service to all of our customers, and we are glad to hear that you were pleased with the job we've done! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Empower Home Comfort

Reviews for Empower Home Comfort

Sort by

More about Empower Home Comfort