Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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lee in London
lee in London
1 review London, ON
10/10

Installed New Furnace and Air conditioning

The service was excellent the 2 gentlemen Milton and Dan were great.
Answered all my questions and cleaned up everything.Explained the new system.
The furnace is working great. I would recommend this company

Approximate cost of services:
$11,000.00
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Company Response

Lee, thank you for this great review and recommendation!

Private User
Private User
Private User reviews London, ON
8/10

Furnace Install

Great job from start to finish. Dan F and Krys were very professional and helpful throughout the installation process. They arrived on time and kept me in the loop along the way.

Thanks!!

Approximate cost of services:
$6,000.00
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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

winstone
winstone
1 review Toronto, ON
10/10

Furnace check

Brendan was very efficient and helpful, as my husband used to do small things like changing the filter. Brendan also checked all of the carbon monoxide and smoke alarms. My only issue is the furnace is now making a loud rattling sound - maybe filter didn't get put back in properly????

Approximate cost of services:
$139.00
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Company Response

Hello! Thank you for taking the time to mention your satisfaction with our services! Please reach out to us at CustomerService@ServiceExperts.com and include the full name on the account, your address and a phone number where we can reach you to address your concerns regarding the sound.

John in London
John in London
1 review London, ON
10/10

Service call

Jesse came by today to do routine service on the furnace. Polite, efficient and professional service. He figured out why the furnace was having trouble igniting on the first try. Happy with the service.

Approximate cost of services:
$200.00
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Company Response

John, it is great to know that Jesse’s work delivered the results you needed!

Doug & Carol in London
Doug & Carol in London
1 review London, ON
10/10

Dylan's service call

Dylan was very personable and did a great job of explaining our service options going forward. He looked great in his Christmas sweater. As always, we were very pleased with the service call by Roy Inch & Sons.

Approximate cost of services:
$56.50
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Company Response

Doug and Carol, we are thrilled to hear that Dylan demonstrated top notch service!

Mary Ann Scherer in London
Mary Ann Scherer in London
1 review London, ON
10/10

Humidifier Replacement

As usual, the team called just prior to arriving. They arrived within 15 minutes of appointment time. Krys, Dan & Tim (Co-op student) were polite and professional. They rolled out the "red carpet" and left the house in the same condition as when they arrived. Krys explained to billing. The job was complete within the time frame given. We have used Roy Inch Service Experts for many years. The service our A/C and boiler system. Very satisfied with the the Company and recommend them.

Approximate cost of services:
$500.00
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Company Response

Mary Ann, thank you for this great review and recommendation!

319 - 343 -212740 in London
319 - 343 -212740 in London
1 review London, ON
10/10

Heating system check & clean.

Jesse was one of the most pleasant and thorough people we have dealt with. He explained all that he did and what we should be doing going forward. Send him back anytime to do this job.

Pete Brant

N6J4W5

Approximate cost of services:
$0.00
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Company Response

Pete, we are thrilled to hear that Jesse demonstrated top notch service!

Barrie in Whitby
Barrie in Whitby
1 review Whitby, ON
10/10

Furnace Winter Tune-up

Our service Tech., Jesse was excellent. He arrived at the confirmed appointment time. He was very thorough in performing the work and explained his findings to me as he progressed with the work. The Techs at Roy Inch have never tried to sell me products or services that I did not want or need. Very honest and straight forward in their assessment of our equipment. Have used them for the last four years for Heat and AC and completely satisfied.
Booties to keep floors and carpets clean a nice touch.

A 10 for this service visit...

Approximate cost of services:
$0.00
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Company Response

Barrie,we appreciate your business and thank you for this great review!

sassy951 in London
sassy951 in London
1 review London, ON
10/10

Tankless Watrer Heater Install

I had an old tankless water heater removed and a new one from Roy Inch & Sons installed to-day. Duffy and Matt were the service technicians. I am pleased to say they arrived on time, were very courteous and extremely knowledgeable on the product they were to install. They were very tidy throughout the process having placed floor protectors throughout the traffic area and cleaned up the work area before leaving.
In addition they gave me complete information on the function of the new machine. I was very impressed with their professionalism and the entire installation. Highly recommend both individuals.

Approximate cost of services:
$0.00
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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Gtgf in London
Gtgf in London
1 review London, ON
10/10

Tankless water heater.

We had a water heater installed 2 days a go by Luke, Dan F and Nate. They did a great job, very clean and efficient. They clearly explained everything we needed to know about the installation and the heater.
We would recommend Roy Inch & Sons every time.

Approximate cost of services:
$0.00
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Company Response

Thank you for your business and this wonderful review. We really appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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