1 review Toronto, ON Joined 2015/06/17

10/10

Heating & Air Conditioning review in Toronto

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/17/2015

Overall satisfaction with Mersey Service Experts? 100%

What are your reasons for giving Mersey Service Experts the rating that you did?
a very quick pleasant and informative service provided by John

Likelihood of doing business again with Mersey Service Experts? 100%

Likelihood of recommending Mersey Service Experts to friends and family? 100%

Performance Ratings
How would you rate Mersey Service Experts on the following attributes?

Customer Service Representative satisfied all needs when scheduling service 100%

Technician or Residential Sales Consultant arrived within promised timeframe 100%

Technician or Residential Sales Consultant offered quality, dependable work on first visit 100%

Technician or Residential Sales Consultant showed respect to me and my home 100%

Mersey Service Experts is easy to do business with 100%

Mersey Service Experts is a good value with competitive pricing 100%

Job Price

Approximate cost of services:: $275.00

0 of 1 people found this review helpful.

Was this review helpful?

Company Response: Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Ken KANDEEPAN from Markham

1 review Markham, ON Joined 2015/02/10

10/10

Furnace A/C repair

Heating & Air Conditioning review in Markham

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/17/2015

Overall satisfaction with Mersey Service Experts? 100%

What are your reasons for giving Mersey Service Experts the rating that you did?

Likelihood of doing business again with Mersey Service Experts? 100%

Likelihood of recommending Mersey Service Experts to friends and family? 100%

Performance Ratings
How would you rate Mersey Service Experts on the following attributes?

Customer Service Representative satisfied all needs when scheduling service 100%

Technician or Residential Sales Consultant arrived within promised timeframe 100%

Technician or Residential Sales Consultant offered quality, dependable work on first visit 100%

Technician or Residential Sales Consultant showed respect to me and my home 100%

Mersey Service Experts is easy to do business with 100%

Mersey Service Experts is a good value with competitive pricing 100%

Job Price

Approximate cost of services:: $300.00

Was this review helpful?

Company Response: Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Milka Petkovic from Toronto

2 reviews Toronto, ON Joined 2015/06/10

10/10

Furnace and AC Installation

Heating & Air Conditioning review in Toronto

06/10/2015

Dealing with Frank Hekmatti, the sales representative, was great.
Frank is very knowledgeable, patient and helpful. He helped me choose the right furnace and AC for my home by explaining to me everything I needed to know in order to make the right choice. I could call him any time if I needed additional information. He scheduled the installation in very tight time frame to accommodate my availability, and I thank him for that.
Working with Frank Hekmatti was wonderful.
I also want to mention the technicians, Nick and Berlin, who were very professional, knowledgeable and helpful. They were great and pleasant and willing to explain to me anything that I had questions about.
I had a great Mersey team and the job was completed to my satisfaction. Thank you

Job Price

Approximate cost of services:: $9,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

Was this review helpful?

Company Response: Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Roman V.

4 reviews Toronto, ON Joined 2011/04/03

10/10

Furnace A/C repair

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/10/2015

Overall satisfaction with Mersey Service Experts? 100%

What are your reasons for giving Mersey Service Experts the rating that you did?
I found the technician to be very punctual, knowledgeable and efficient. He was also friendly and courteous.

Likelihood of doing business again with Mersey Service Experts? 100%

Likelihood of recommending Mersey Service Experts to friends and family? 100%

Performance Ratings
How would you rate Mersey Service Experts on the following attributes?

Customer Service Representative satisfied all needs when scheduling service 100%

Technician or Residential Sales Consultant arrived within promised timeframe 100%

Technician or Residential Sales Consultant offered quality, dependable work on first visit 100%

Technician or Residential Sales Consultant showed respect to me and my home 100%

Mersey Service Experts is easy to do business with 100%

Mersey Service Experts is a good value with competitive pricing 100%

Job Price

Approximate cost of services:: $350.00

Was this review helpful?

Company Response: Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Bryan Shigeishi

1 review Toronto, ON Joined 2015/06/04

10/10

Furnace A/C repair

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/04/2015