Reviews

10/10

I recently had the pleasure of using 1-800-Got-Junk's services, and I must say that I am thoroughly impressed by the professionalism, efficiency, and care displayed by their removal crew. From start to finish, the experience was outstanding, and I highly recommend their services to anyone in need of reliable junk removal assistance. The first thing that struck me was the crew's politeness and responsiveness. They were attentive to our questions and concerns, ensuring that we were fully informed and comfortable throughout the process. Their friendly demeanor instantly put us at ease, making the entire experience much more enjoyable. The items we needed to have removed included a large sofa bed couch, a sideboard, two end tables, and a long dresserall of which had certainly seen better days. The couch, in particular, presented a significant challenge due to its immense size and our narrow doorways and halls. However, the crew's resourcefulness and problem-solving skills were truly commendable. When faced with a tight space, they took the time to reassess the situation and quickly devised an alternative path to safely remove the couch. Their attention to detail and commitment to finding a solution impressed me greatly. Throughout the entire process, they remained conscious of avoiding any damage to our walls, doors, or floors. I was amazed at their ability to maneuver the couch without a single scratch or dent. Their dedication to protecting our home was truly remarkable. Furthermore, the crew's professionalism extended beyond their technical skills. They demonstrated genuine care and respect for our property, treating it as if it were their own. They took precautions to ensure that no damage was done during the removal process and meticulously cleaned up any debris or mess left behind. It was evident that they took pride in their work, and their commitment to delivering exceptional service was unwavering. In conclusion, I cannot speak highly enough of the outstanding service provided by 1-800-Got-Junk. Their removal crew exceeded my expectations in every aspect, from their polite and responsive nature to their meticulous attention to detail. If you are in need of junk removal services, look no further. 1-800-Got-Junk is the epitome of professionalism, reliability, and care. I wholeheartedly recommend their services to anyone seeking a hassle-free, efficient, and top-notch experience.

Approximate cost of services:
$375.00
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10/10

I recently hired Tree Experts to take care of the trees on my property, and I must say that I am thoroughly impressed with the service they provided. From start to finish, their professionalism, expertise, and attention to detail were exemplary. One of the first things I noticed about Tree Experts was their well-staffed crews. They had a team of highly skilled arborists who were not only knowledgeable but also friendly and approachable. They were able to answer all of my questions and provide valuable advice on how to best care for my trees. The crews were organized and worked seamlessly together, ensuring that the job was done efficiently and effectively. Safety was clearly a top priority for Tree Experts. I was impressed by the safety practices they had in place. The crew members wore appropriate safety gear, and they followed strict protocols to ensure the safety of themselves, my property, and everyone around. It was evident that they had undergone thorough training and were committed to maintaining a safe work environment. Throughout the tree care process, Tree Experts maintained a high level of cleanliness. They cleaned up as they went, diligently removing any debris or fallen branches. This attention to detail made a significant difference in the overall appearance of my property during the tree care process. Additionally, at the end of the job, they conducted a final cleanup, leaving my yard immaculate and free from any tree-related mess. I must commend Tree Experts for their exceptional tree shaping skills. They expertly trimmed and shaped my maple and pine trees, transforming them into beautifully sculpted works of art. The precision with which they shaped the trees was impressive, enhancing the overall aesthetic appeal of my property. In conclusion, I highly recommend Tree Experts for any tree care needs. Their well-staffed crews, organized approach, commitment to safety, cleanliness, and ability to shape trees beautifully set them apart from other tree care services. I am extremely satisfied with their work and will not hesitate to hire them again in the future.

Approximate cost of services:
$2,000.00
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10/10

We are absolutely thrilled with the restoration work done by A94 Interlock! From our front porch to the patio and walkway consisting of paving stones, everything looks fantastic. The craftsmanship is top-notch. The project involved releveling the steps, replacing damaged pavers on the front porch, and fixing some uneven sections on the patio and walkway. The team also took the time to re-sand the joints and give all the pavers a beautiful final matte coating. We couldn't be happier, especially with the releveling of the stairs they are now perfect! What impressed us even more was Carlos and his team's commitment to customer satisfaction. After a heavy rainfall, we had concerns about water runoff, and Carlos promptly sent his team back to make adjustments and recoat the areas that were worked on. The level of care and attention they provided was outstanding. Throughout the entire process, Carlos was an excellent communicator, keeping us informed at every stage. It was a pleasure working with him and his team, and we would enthusiastically choose A94 for future projects. Thank you, A94, for your exceptional work and making our outdoor spaces look amazing!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the breathtaking review, David! We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you.

A94 Interlock

10/10

We recently had the pleasure of working with The Home Improvement People for a complete bathroom renovation, and we cannot express how thankful we are for their exceptional service and quality workmanship. From start to finish, the team went above and beyond to ensure that we were happy with every aspect of the renovation. Gerhard, the sales consultant, was a pleasure to work with. He was always available to answer any questions we had and provided expert advice on how to best achieve our vision. We truly appreciated that Gerhard was transparent and fair in his pricing, ensuring that all necessary items were included in the quote without any surprise add-ons. The crew, led by Slev as site foreperson, Raphael as the jack of all trades, Igor as the tiling master, and the plumber (cant remember his name) the lead pipe whisperer, were simply fantastic. They were all so friendly and courteous, making sure to say hello and goodbye every day. They were always respectful of our decisions and kept us informed throughout the renovation process. We were especially impressed by their attention to detail, from demolition to fine finishing, and how they took great care to keep the work area clean and tidy at all times. Igor's tile layout, leveling, and cutting skills were exceptional, and he was able to tackle even the trickiest areas with ease. Raphael was a true jack of all trades, handling everything from installing the water proofing board of the shower to the final touches like painting and trim. Slev's attention to detail was unparalleled, and he made sure every aspect of the renovation was done to perfection. The plumber was also fantastic, ensuring that all the plumbing work was done correctly and efficiently, he had no issue effortlessly replacing the lead pipe from our toilet to the stack. We were so grateful that there were no surprises when it came to the final bill, as The Home Improvement People provided us with a detailed quote upfront, and any changes were discussed with us and documented in a signed change notice. This level of transparency gave us peace of mind and helped us avoid any unexpected costs. Overall, we could not be happier with the outcome of our bathroom renovation. The Home Improvement People exceeded our expectations in every way, and we would highly recommend them to anyone looking for a professional and reliable renovation service. Thank you so much to Gerhard, Slev, Raphael, Igor, the plumber, and the entire team for making our bathroom renovation a glowing success!

Approximate cost of services:
$15,000.00
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Company Response

Thank you David for this glowing review. You outlined exactly what we set out to execute on each and every job! You were a pleasure to work with. Have a great summer!

Dan

10/10

We had a kitchen sink clog that would not let up. We tried plunging it and using drain cleaner, but no luck. So off to the HomeStars website I went to find a new plumber for help, as our go to plumber had retired. I came across the Great Plumbing Co and was impressed with the references. I reviewed their website and was happy with the way they presented themselves. The part I like the best is being able to schedule an appointment online. It would be nice if more home service companies did it this way. We scheduled the next available appointment online then received both an email and text confirmation. Then Jeff called us earlier than our booked time and said he could come early if we could accommodate him as he was finished with his appointment before ours. Jeff arrived in a crisp clean uniform, put on boot covers then asked us about the issue and proceeded with his investigation of the problem. He then explained what he believed the cause of the issue was, how he was going to fix it and any risk he may encounter. He presented us with a formal detailed estimate, explaining how the billing of his services worked. Jeff resolved the issue within the estimated time and cleaned up when he was finished. Quite honestly the best part of dealing with him was his personable nature and professional service.

Approximate cost of services:
$400.00
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Company Response

Thank You David;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

10/10

We are incredibly happy with our Marvin Windows purchase. What really attracted us to them was the profile of their Infinity series. We felt that the quality of build of their fiberglass windows was much better than the vinyl and/or fiberglass windows offered by other companies. Yes, they cost a bit more, but you get what you pay for. Jim, our salesperson, was honest to a fault, something we greatly grew to appreciate. Marvins inside team members were both courteous and responsive. The shining stars were the installation crew. Mark and his team were impressive. They worked meticulously to remove the old windows then installed the new windows, all while cleaning up as they go. Their use and maneuvering of scaffolding around our home showed their commitment to onsite safety (no guys hanging off ladders here). We wish the sales cycle, delivery time, and availability for installation could have been faster but given the recent demands in the industry along with the supply chain issues we readily accepted the timelines provided. The final result being that we didnt wait any longer than quoted. Taking our complete experience with Marvin into consideration, they are an easy company to recommend.

Approximate cost of services:
$18,500.00
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10/10

The one word I would use to describe Brian is meticulous. The level of effort he puts into cleaning grout and tiles is remarkable. We were impressed with the first job he did on our bathroom walls and floor tiles; upon completion everything looked like new. We recently used Grout and Tile Pros for a second job. This was for our Kitchen floor. Four tiles were replaced due to cracking and a complete cleaning was done of all the remaining tiles and grout. Once again Brian delivered his excellent level of workmanship. We have already booked him again to do our Ensuite Bathroom. Recommending Grout and Tile Pros is something I would do without hesitation. Grout and Tile Pros provide the following services for us for two bathrooms and a Kitchen: Tile refinishing, Tile work replacement, tile repair, grout cleaning and repair.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you Dave and Kim!
It was great working with you. Thank you for the positive feedback, I really appreciate it.

Brian
Grout And Tile Pros
416-903-9381

10/10

Ronaldo and his team did an excellent job of replacing our 50+ year old garage floor. It now has a much better pitch, and the threshold is a lot more substantial as requested. The quote process was effortless. I requested to be dealt with mostly by email because I was so busy with work, and he was very accommodating. We found all his team members were courteous and friendly. The best part was we were scheduled for mid-June, but he was able to squeeze us in at the beginning of May. Total Concrete Solutions was fantastic to work with. I would highly recommend their services.

Approximate cost of services:
$6,000.00
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Company Response

Hi Dave,

Thank you for the great review. We always shoot for 100%, and I think we get pretty darn close. It was a pleasure chatting with you both.

I hope you enjoy the new floor for years to come!
You'll find the floor much smoother and easier to clean. Takes care of yourselves!

All the best,

Rolando Saccardo
Total Concrete Solutions

10/10

This is the second time we have used Dorian and his team for working around the outside of our home. We asked them back this time because they did such a great job with our eves and downspouts, two years before. This time they replaced our fascia, soffits, and freeze boards along with adding more vent holes for better attic air circulation. Every item they worked on looks much better, not only is everything a lot cleaner looking, but all the lines are a lot straighter than before. The most impressive aspect was how they clean as they go, then they clean up the whole site again when complete. These guys have real pride in workmanship. I would recommend CityPro Aluminum & Contracting Inc.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for great review. Sometimes the small things are bigger than the big things!

10/10

We have been using MMS for more than 7 years and have always had good service from them. For example, Yesterday I called because our dryer was squealing. April was able to book a tech (Thomas) for the next morning. Thomas was at our door at 7:00am. After taking the dryer apart he quickly determined the issue and as luck would have it had the part in his truck. He was done at 7:25am. Great Job!!!

Approximate cost of services:
$175.00
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10/10

We had Fortress acquire and install a custom size steel door for our garage back door. We are very happy with the Product (Door) and the installation. Dave (the installer) was amazing. He really went the extra mile with his flashing work inside and out. Also, he fixed both our front and back door so that they close without resistance. Great Job!

Approximate cost of services:
$1,800.00
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Company Response

Hello David, it was a pleasure working with you to address the custom door issue that you had. Our suppliers are the best and we work very closely with them to produce high quality results. Dave is an excellent installer, as you know, and we strive to provide a quality experience for all our customers and "go the extra mile"! Thank you for your business! Steve

10/10

As usually the Service Tech went about his work without any issues. In fact I think the furnace area was much cleaner when he finished. He washed off the AC condenser and it looked great. Finally as always he did inform me of any parts to be replace via the warranty. Great Work!

Approximate cost of services:
$0.00
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Company Response

We love receiving feedback on the team and appreciate this great review! We look forward to continue working with you!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Overall satisfaction with Mersey Service Experts? 100% What are your reasons for giving Mersey Service Experts the rating that you did? They guy you sent was great. Really took his time to do everything. Even washed my AC unit! He was late but let me know in advance that he was behind. Likelihood of doing business again with Mersey Service Experts? 100% Likelihood of recommending Mersey Service Experts to friends and family? 100% Performance Ratings How would you rate Mersey Service Experts on the following attributes? Customer Service Representative satisfied all needs when scheduling service 100% Technician or Residential Sales Consultant arrived within promised timeframe 70% Technician or Residential Sales Consultant offered quality, dependable work on first visit 100% Technician or Residential Sales Consultant showed respect to me and my home 100% Mersey Service Experts is easy to do business with 100% Mersey Service Experts is a good value with competitive pricing 100%

Approximate cost of services:
$28.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

10/10

Lawnsaver has been great to us! Resolved any issues quickly. Always communicating. I like I can reach them my email. Never tries to over sell. We are glad we switched to them 4 years ago.

Approximate cost of services:
$300.00
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Company Response

Than you David for your honest feedback. We know you have many choices, but really appreciate that you recognize what makes us different and the best choice for customers who want to partner with a company to work together for the long term. Whenever you need anything, we're here for you . Thanks again!

10/10

The quality of workmanship was excellent. I got 5 quotes and Peter's offered the best value. I stayed home to make sure nothing was swap out and did everything as per the contact. His team cleaned as they went. My new roof looks great. Peter was great!

Approximate cost of services:
$7,000.00
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