Mersey Heating And Air Conditioning

Formerly Mersey Service Experts
Heating & Air Conditioning
ON M1E 3W1
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Heating & Air Conditioning
Mersey Heating And Air Conditioning
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91%

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Reviews by rating (past 12 months)

Reviews for Mersey Heating And Air Conditioning

Average customer rating:
9.2 10 (862 reviews)

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Peggy Simionati  in Scarborough
Peggy Simionati in Scarborough
1 review Toronto, ON
10/10

Furnace Maintenance

The price I paid is tax in and includes a new filter. Cory Latino #248 arrived on time, having called first and completed the maintenance in a timely fashion. He explained all that he had done, showing me the areas that he had examined and cleaned. Corey asked about CO monitors, answered all of my questions and left the area clean.
He explained the great new check list/invoice form and charges. He was friendly and polite at all times.
I have learned to expect excellent service from Mersey staff and am happy to say that Cory meets my expectations. Thanks!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to leave your review and highlight what Cory covered with you and the overall excellent service he provided.

nogle in Scarborough
nogle in Scarborough
1 review Toronto, ON
9/10

Furnace maintenance

We called for the furnace and humidifier maintenance to be done before the winter. Cory Latino #248 did an amazing job. He was very prompt, called before arrival, helpful and cleaned up afterwards. Made suggestions without being aggressive and pushy. Glad we called.

Approximate cost of services:
$170.00
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Company Response

Happy to hear you had such a pleasant experience with Cory. Thanks for the review.

Jill in Toronto
Jill in Toronto
1 review Toronto, ON
10/10

Great annual service from Cory!

Mersey has provided us with excellent service since we joined the annual maintenance plan about a year also. Cory, our technician, is very experienced and thorough and has done fantastic servicing on our 15+ year old furnace. We love Mersey!

Approximate cost of services:
$20.00
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Company Response

Thank you Jill! We love being able to help keep you comfortable in your home.

ViolettaCh in Scarborough
ViolettaCh in Scarborough
2 reviews Toronto, ON
10/10

Happy with Mersey for years and happy today with Cory (#248)

I am a long term customer and have been using Mersey services for more than twenty years.
Generally, I am on a prepaid year contract for my pool heater, AC, fireplace and furnace that saves me a lot of funds.
So, today I had my regular check up and cleaning for my AC, fireplace and furnace with Cory (#248) who is Mersey' s technician.
Though I always expect a good service from Mersey based on my previous experience, today I was really impressed on how effective, productive and informative Cory Latino from Mersey is as a technician.
Not only he gave me a regular excellent service but he also provided me with so much useful and priceless informations about heating appliances.
I am about to install a new fireplace in my house and Cory's visit was really a blessing for me as he knows about this stuff so much and shared his knowledge with me.
Besides, when he was in the basement he noticed that I had a water leak that could cause a huge damage to my house and that I had no idea.
What I also like about Mersey, they always have available all the parts, filters and etc. right on the spot that I always forget to buy.
So, with Mersey I never need to rush to Home Depot at the last moment or to dig the papers and Internet to figure out what kind of supply my home appliances require.
I just wish that all the companies and services I use as a home owner would work so good as Mersey does.
Upon my today's experience thank you Mersey and thank you Cory Latino! Great service as usual!

Approximate cost of services:
$80.00
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Company Response

Thank you for your loyalty over the years and for the detailed review on the quality work, great service and expertise Cory provided you.

Diane H.
Diane H.
2 reviews Toronto, ON
10/10

maintenance & service great!

This was our annual maintenance check for the furnace and central air . I got a confirmation call from Mersey the day before, then service tech Cory called about 20 minutes before he arrived to let me know when he would be there. He was polite and efficient and answered all of my questions. Our AC unit works well but it's quite old, however he didn't try to sell me anything. I like to pay ahead for this annual check, then you save money in case you ever need to call them for emergencies. Earlier in the summer I had to call them because water was leaking all over the floor, it was just a clogged water drain tube for the AC and they fixed it quickly. A few years ago I had them install a humidifier on our furnace. Reliable and reasonable, highly recommended!

Approximate cost of services:
$200.00
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Company Response

So happy we were able to address your past emergencies and get everything back up and running. Thank you for your review and mentioning the great service Cory provided Diane.

Catheryne
Catheryne
14 reviews Toronto, ON
10/10

annual furnace maintenance

Cory from Mersey Heating and Air Conditioning came to do our annual furnace maintenance. He did call ahead and was also very punctual. While performing the service, he explained the whole process in great detail. He answered all of my questions and concerns with a high level of knowledge and professionalism. I received great customer service from Cory and that is usually hard to come by these days. My furnace was thoroughly inspected and this put me at great ease. Overall, I would recommend Mersey and Cory for his great service.

Approximate cost of services:
$157.07
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Company Response

Thank you so much for the great review and for mentioning the great service you received from Cory.

Gem in Scarborough
Gem in Scarborough
1 review Toronto, ON
10/10

Furnace service

I have used Mersey for about 18 years and have found them to be very reliable. This time Cory did the seasonal tune-up. He was on time, did a fine job, answering any questions I had...always forget how to open the thermostat to change the batteries! He also advised to continue with filter change etc. and to call anytime if I had any further questions.
Highly recommend Cory and the company in general.

Approximate cost of services:
$120.00
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CYZ in Scarborough
CYZ in Scarborough
1 review Toronto, ON
9/10

Furnace service and a/c

Corey came to service the furnace. His friendly manner makes you comfortable with him being in your home. Explains everything to you, answers questions with confidence and gives good advice about product care.

Approximate cost of services:
$120.00
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Company Response

Thank you for the review and highlighting the great service you experienced from Corey.

Thomas in Scarborough
Thomas in Scarborough
2 reviews Vaughan, ON
10/10

Annual furnace maintenance

I had annual furnace maintenance on the weekend. The technician (Cory) called ahead and arrived on time. He did an excellent job. (10 out of 10) He explained the steps of the furnace tune-up and answered my questions fully. He was also very courteous.

Originally I was considering going with another company for next year's service due to past experience. However, the great service made me change my mind and I signed up with Mersey for next year's maintenance. Please send Cory again. :)
Thanks.

Approximate cost of services:
$119.00
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Company Response

Thank you for taking the time to leave your review and mention the great service and quality work you received from Cory. We are thrilled to have you as a loyal customer Thomas.

Ancilla  in Scarborough
Ancilla in Scarborough
1 review Toronto, ON
8/10

Furnace and Aircondition tune up

Cory Latino #248 was the technician who did the service he was very nice and polite. He was very detail and took the time to explain to me about everything as he was going through.
He did a great job.
Ancilla

Approximate cost of services:
$300.00
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Company Response

Thank you for the positive review and for mentioning Cory's great customer service and quality work Ancilla.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mersey Heating And Air Conditioning

Welcome to Mersey Heating and Air Conditioning, your trusted source for HVAC services in Scarborough and the Greater Toronto Area. With over 50 years of experience, we've been committed to keeping homes comfortable, no matter the season.

At Mersey, we understand the importance of a reliable heating and cooling system, which is why we offer a wide range of services to meet all your HVAC needs. From furnace installation and repair to air conditioning maintenance and tankless hot water heater services, our team of skilled technicians is here to ensure your home stays comfortable year-round!

With our 24-hour emergency service, we're always ready to help, and we never charge extra for after-hours calls. Our technicians are highly trained and certified, so you can trust that your home is in good hands.

But our commitment to exceptional service doesn't stop there. We also offer financing options to help you save on the cost of a new system, and our same-day installation service ensures that you get the comfort you need when you need it.

At Mersey Heating and Air Conditioning, we're more than just HVAC experts – we're your friendly, neighborhood home comfort specialists. With our outstanding reviews and A+ rating with the Better Business Bureau, you can trust that your home is in good hands with Mersey.

Experience the Mersey Advantage today and discover why we've been Scarborough's top choice for HVAC services for over five decades. Contact us to book a service or learn more about how we can help you achieve the perfect temperatures in your home!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
- Furnace Installation - Furnace Repair - Furnace Maintenance - Air Conditioning Installation - Air Conditioning Repair - Tankless Hot Water Heaters - Fix all makes and models of residential furnaces and air conditioners. - Installation of indoor air quality products including HRV, humidifier, HEPA filters, UV light. - Provide free in-home assessment.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://merseyheating.ca/
YEAR ESTABLISHED
1971
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
Gas license, Refrigeration license, TSSA, ECRA/ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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