Reviews

10/10

This was our annual maintenance check for the furnace and central air . I got a confirmation call from Mersey the day before, then service tech Cory called about 20 minutes before he arrived to let me know when he would be there. He was polite and efficient and answered all of my questions. Our AC unit works well but it's quite old, however he didn't try to sell me anything. I like to pay ahead for this annual check, then you save money in case you ever need to call them for emergencies. Earlier in the summer I had to call them because water was leaking all over the floor, it was just a clogged water drain tube for the AC and they fixed it quickly. A few years ago I had them install a humidifier on our furnace. Reliable and reasonable, highly recommended!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

So happy we were able to address your past emergencies and get everything back up and running. Thank you for your review and mentioning the great service Cory provided Diane.

9/10

They did a great job, and I am very impressed by the quality of the stone. It was a big job - a backyard patio, two walkways, and a two-car driveway - but they were in & out within four days and left the job site very clean. I have only one issue: I had specifically asked for a concrete stoop at the level of the back door, with a step up to the stoop, but all I got was the step.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Thank you for your review, I am very surprised with this last comment since this is the first we are hearing about it especially when your husband was home the entire time discussing with Mimmo the work in progress; sometimes complications do arise where decisions have to be made but when this happens Mimmo discusses issues with the homeowner before any changes are made to make sure the client is happy with those changes should they need to occur and doesn't leave the job site until the client is satisfied with the result. Mimmo also did extras without charging you because of unanticipated things that come up.