The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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bond1
bond1
1 review Red Deer, AB
10/10

Leaking pipe

Thoroughly checked to ensure he identified where the source of the leak was. Was respectful, personable and went out of his way to ensure I was satisfied. Gave options for fixing, not just saying the entire works needs replacing.

Approximate cost of services:
$250.00
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Company Response

We love hearing that our plumbers go that extra mile to help inform our clients on the job at hand. Thank you so much, bond1 for sharing your experience. We truly appreciate it.

anonymous
anonymous
1 review Edmonton, AB
9/10

Drain auger

Prompt, thorough, professional service. He arrived on time, did great work, and cleaned up nicely.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for the great review, Anonymous. We truly appreciate it!

Grizzly Irrigation
Grizzly Irrigation
1 review Calgary, AB
10/10

Sewer line

The sewer line started to backflow the other day. Had you guys come out and take a look. Turns out the sewer line is cracked and needs to be replaced

Approximate cost of services:
$2,000.00
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Company Response

OH NO, there are few things more stressful than a backed up sewer line. Thank you so much for giving us a shout so that we could get out there and inspect if for you.

Tanya B.
Tanya B.
1 review Calgary, AB
10/10

Emergency Repair and follow up work

Adam was very professional and I was impressed with his amazingly positive attitude at 1.00 am in the morning when he was working on an emergency call out for us.
At that time he also completed a home inspection which prompted us to proceed with some other work that needed doing. Again, they proved reliable, honest and conscientious in their work. I would recommend the Gentlemen Plumbers and will use them again.

Approximate cost of services:
$3,000.00
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Company Response

Hi Tanya B, thank you for the great review. You can always count on us to have your back in an emergency. We truly appreciate the great review and we'll be sure to share your kind compliments with Adam. Have a great Summer! =)

KCasey
KCasey
1 review Calgary, AB
9/10

Leak investigation

We really appreciated the time and attention our plumber, Sam, provided on a service call to investigate a possible leak. He took the time to thoroughly investigate the concern and then did an overall home inspection. He was knowledgeable, friendly and considerate. The company was very responsive and flexible on booking the appointment; however, on the first appointment attempt no plumber came and we didn't receive any notification that the appointment was cancelled. In this case, we wouldn't have minded being 'bumped', but a courtesy call is needed.

Approximate cost of services:
$75.00
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Company Response

Hi KCasey, thank you SO much for sharing your experience with us. Sam is the BEST. We appreciate you telling us about our shortcomings on the initial call. We're looking into this to ensure this doesn't happen again. Have a great summer!

alyssa j.
alyssa j.
1 review Edmonton, AB
10/10

Annual Home inspection

Needed to map sewer lines for bathroom addition in basement (no rough ins) and general inspection of plumbing in the rest of the house.

Approximate cost of services:
$0.00
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Company Response

Hi Alyssa, thanks for counting on us for your annual home inspection...and for the great review!

LSeewalt
LSeewalt
1 review Edmonton, AB
9/10

Plumbing

Kitchen sink was clogged. Overall home inspection was done as well.

Gentlemen Plumbers are extremely knowledgeable, proffessional, and helpful. The only thing I’m not too crazy about is the sales pitch side of their services... it’s a lot of info, can be overwhelming, and took a bit too much time for my liking.

Approximate cost of services:
$780.00
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Company Response

Hi LSeewalt, thank you so much for sharing your experience with us. We apologize for the lengthy pitch. We will speak with the technician to see if we can bring it down a notch. Hope you're having a great summer!

Caroline
Caroline
1 review Edmonton, AB
10/10

Water heater replacement

The team was friendly, efficient, polite and willing to take the time to explain everything to us. This is our second expeience with this company and we will definitely use their services again. Caroline

Approximate cost of services:
$1,800.00
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Company Response

Hi Caroline, thank you so much for taking the time to share your experience with us! We're so happy for the opportunity to serve you again. We hope you enjoy your new Water Heater. =)

amcbride234
amcbride234
1 review Spruce Grove, AB
7/10

New hot water tank

Horrendou. After finding a leak in my hot water tank early one morning, I googled Plumbers in my area and found The Gentlemen Plumbers number. I called and they made arrangements to come out the same day between 10:00 AM and 2:00 PM and they did show up at 1:00 PM. They gave a courtesy call 30 minutes prior, which was nice. The Serviceman was very professional and knowledgable. He ordered a new

A professional company for sure. Arrived at the time they specified and gave a 30 minute pre-arrival call. Removed the old tank, picked up the new one and replaced it. After the Serviceman left I still didn't have hot water, but after calling he returned and got it going again. Haven't had any other problems. They provide a good service but are a bit higher priced than other companies because they're available 24/7.

Approximate cost of services:
$4,200.00
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Company Response

Hi amcbride234, thank you for bringing your concerns forward to us. We've passed your review over to our Customer Care Manager John for further investigation.

Chris R.
Chris R.
4 reviews Edmonton, AB
10/10

Bathroom shower fix

Thorough. Explained it to me. Cleaned up after. Followed by overall Home plumbing report card. Very professional.

Approximate cost of services:
$160.00
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Company Response

Hi Chris, it's great to hear that you appreciated the free Home Inspection. We offer it on all approved job orders. Thanks for the great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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