The Gentlemen Pros Plumbing, Heating & Electrical

Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible. $

The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician.

Action auger provided a very timely service as per we arranged. The technician was very knowledgeable and helpful and explained every question I had and more in great depth.
Good job Action Auger

They had to come out twice, did not give a house inspection the first time. they are subcontracted plumbers. I asked for one to take a look at my tap on my kitchen sink....he told me it would be $216.00 dollars. I was flabbergasted....so i had to pay twice for the first mistake which the first plumber cause a leak all over our second story kids bathroom due to his inefficiency. The second visit had two guys same crap....called head office they told me they would do an investigation and get back to me in a few days. It took 4 weeks....they told me there was nothing they could do....i said that was too bad that they have no accountability, responsibility, and their customer service was awful and that i would tell everyone i know never, never, never, never call these useless people....not even sure if they are licensed plumbers....scam job totally.

Contacted their head-office, they said that their service guy will be there to review the job before a price is given, she did not say that it will cost us $50 to send him back to Lethbridge if we find too costly. This is simply misleading and a waste of our time and money. Are they looking to provide salary subsidies from customers who may sucker into a job at that price? You call this company decent? Bait and switch is more like it.

The job they did was very good. A little costly but they did tell me the price. Kind of upset the way they left. They moved the shelves in the vanity with black serwer junk on there hands, still notacable after cleanig with bleach, the floors were black and smelt and in the basement, broke tile off the wall 3 feet from the clean out with out informing us. Would I call them again I don't think so.
Glen Sletvold
Medicine Hat

They were going to provide a lay-out, estimate of project but they never followed through. They were friendly and helpful and seemed quite knowledgeable, but unfortunately could not recommend because lack of follow-through.