The Gentlemen Pros Plumbing, Heating & Electrical

Plex pipe cracked, water spraying outside... needed replacing. Tubing extended for easier access from building & to prevent water from entering inside the home & new faucet attached.

Talked into a new toilet, when in hindsight the flange replacement was probably all I needed. But we couldn't know that.
Work took all day; I appreciated Jeff's patience and diligence.

The inspection was thorough, but Jeff left the hot water tank turned off, which I discovered later when I wanted to shower.

I was reluctant to write such a bad review. It took one and a half hours to get a written quote that should be possible over the phone. Quote was using a chart for the service. The person answering my call told me the travel call could be applied against the work done- which apparently is incorrect.
The guy had to make four unnecessary trips out to his truck: to get his shoe covers, to look for his reading glasses which he didn’t find and I had to lend him mine, to get his invoice and lastly to get his visa machine although I had asked him before if he could take visa.
The cost structure was also ridiculous. In order to redo my flooring in the bathrooms and mud room I need to have the plumbing fixtures removed and then replaced after the flooring is done. I can expect that there would be an extra service call for coming back but $700 cost to replace a toilet is a bit much.

Parts ordered but work not finished. O cost on initial invoice as no part available,. Part to be ordered Tuesday.

humidifier broke down. options were $187 fix the leak or $1000 replace. really? i pay you guys every month.

Richard was awesome. Explained what needed to be done. Did a awesome job. Did the home inspection, explained what I needed to do and some things I could do myself. Highly recommend.

The tub/shower faucet in my bathroom was dripping constantly. It required the replacement of the faucet cartridge. I purchased a new cartridge, but needed the help of a plumber to remove the old cartridge. Dave came out and did an excellent job. I was very impressed with Dave's expertise and professionalism.

Walter did an excellent job and walked me through the repair. Very professional and patient with my questions about up coming repairs. I will use their service again.

Service was prompt and every detail of the inspection was discussed with me as it was done. Any questions I had were encouraged and answered with a knowledgeable response. I really appreciate the time that was taken to complete the inspection (it did not feel rushed at all). He even took the time to talk to my husband over the phone to explain everything again so I didn’t have to reiterate it later. A detailed invoice was provided in hard copy and via email so we could easily forward it to our home insurance providers. Prices were more than reasonable and we will definitely be calling the Gentlemen Plumbers again when the need arises.

water from washing machine was backing up and flooding basement. service person was able to clean out floor drain and suggested a product that would help keep floor drain clear of lint/soap build up. Service person was professional.