We really appreciated the time and attention our plumber, Sam, provided on a service call to investigate a possible leak. He took the time to thoroughly investigate the concern and then did an overall home inspection. He was knowledgeable, friendly and considerate. The company was very responsive and flexible on booking the appointment; however, on the first appointment attempt no plumber came and we didn't receive any notification that the appointment was cancelled. In this case, we wouldn't have minded being 'bumped', but a courtesy call is needed.
- Approximate cost of services:
- $75.00
- Company Response
Hi KCasey, thank you SO much for sharing your experience with us. Sam is the BEST. We appreciate you telling us about our shortcomings on the initial call. We're looking into this to ensure this doesn't happen again. Have a great summer!