The Gentlemen Pros Plumbing, Heating & Electrical

Excellent work. Excellent customer service. Trish was very helpful and accommodating on the phone. Brian was a real professional. Will definitely call again when the next plumbing problem strikes.

Called The Gentleman Plumbers due to a backed up sink. Turns out the plumbing was not set up properly ( previous owners) and it contributed to our situation. We were given costs upfront, offered different options and kept informed throughout the whole process. Ali was very friendly, didn’t rush to get the job completed and we are extremely satisfied with the Job he did. We will call him in the future for any plumbing or heating needs we have.

I assumed I had frozen water pipes in my modular home.
I was in a very stressed state of mind, & was very unsure as to whom I should call to help me.
I had heard advertisements on the radio for the gentlemen plumbers & decided to take a gamble.
I live 45 minutes northeast of Red Deer, & the woman on the other end of the phone call explained the callout procedure thoroughly before I agreed to have them come out.
Then I recieved a call from a service representative to find out exactly what I thought may be wrong at which time I was reassured that they would be there promptly at 9 the next morning & would do their utmost to guide me through my dilemma.
After receiving the phone call I was promised, upon their arrival I realized they were actually early.
Before proceeding with the work, they asked if they may enter the house, whereby they explained what they would be doing, & again reassured me.
After all was said & done, they did everything they could do to get water back into my home, however they were unsuccessful due to another issue.
The two gentlemen I had the pleasure of dealing with conducted themselves with the utmost in professionalism, & treated a very grumpy old guy with respect, compassion & understanding.
So much so that despite the high cost, which was all made known to me, I tipped the two guys with a coffee & doughnut, a very small token of my gratitude.
They definately relieved a great deal of stress & gave me very valuable insight & information with regard to my nightmare, & possible things to be aware of in the future.
Kudos gentlemen.

I had a leaking toilet that the guys replaced for me. They also did an inspection and gave me recommendations.

Installer showed up on time, very professional, his work was extremely neat & tidy and very knowledge to explain entire process to us as well as start up sequence for new heater! Would definitely recommend and use them again!!!

Arrived on schedule as planned, kept us up to speed, did not rush the job, answered any questions we had, overall great experience

Dylan came to our house within an hour of the call and was very pleasant to work with.

Very impressed by the up front pricing, as well as the lack of "after hours" pricing. Having a plumber come in after 9pm and paying $70 for the service call is amazing. The plumber that arrived was friendly, personable, polite and clean. He quickly diagnosed the problem and helped me find an affordable solution. A different employee came the next day to finish the project, and he was great as well. He impressed my husband, and that is hard to do. He also loved our cats, which we loved! If every service call went like this one did, I'd break more appliances!

Found a water leak, called you guys, got an appointment for that same day, booking was easy and I recieved a heads up call before the technician arrived. Sean came by and checked out the leak. Showed me the problem and several solutions, and explained the pros/cons of all options. Went ahead a performed the work quickly and professionally, no housekeeping or safety issues whatsoever. Sean went through the home inspection and brought up some improvements that could be performed, and answered some questions I had as I am a new homeowner and don't have a clue about plumbing. Sean was very personable and professional, the type of person you let into your house last minute to get something fixed you can't do yourself.

I have had a long term problem with a leaking humidifier. They quickly assessed the situation, offered me a few options and conducted the removal and repair in a totally professional manner. Excellent service.