The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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lungeran
lungeran
1 review Spruce Grove, AB
10/10

Toilet repair and sink drain

Brian was thorough and helpful. He provided excellent informative service. A Gentleman and professional. Service appreciated.

Approximate cost of services:
$778.00
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Company Response

Thanks for the great review, lungeran. We're very happy to hear that Brian was able to get your toilet and sink back up and running. =)

obsessionhandmadechocolates
obsessionhandmadechocolates
1 review Okotoks, AB
10/10

Declogging of home pipelines due to chocolate production.

Since we have a commercial kitchen I’m out basements in which lots of chocolate equipment gets washed our pipes had been slowly building up with cocoa butter grease etc. Eventually it caused the sewer line to back up. Shawn was incredibly thorough and not only got us running again but gave us what we needed to prevent it from happening again. Sensational service!!

Approximate cost of services:
$1,400.00
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Company Response

Chocolate: Tastes great! Not so great for pipes. We're happy to hear that we were able to get your plumbing moving again. Thanks for the great review, obsessionhandmadechocolates! Oh, and if you happen to have any chocolate lying around, we're big fans! ;)

frasers
frasers
1 review Edmonton, AB
9/10

Sump pump

Installed new pump last summer
This one has a switch that leaves water in pipe
Pipe froze and pump engine trying to do the job but no water to pump
Jeff took out switch to prevent reoccurrence
Applied heat tape and insulation to unfreeze pipe

Approximate cost of services:
$200.00
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Company Response

OH NO! Yeah, you do not want sitting water in a line in this weather, that's for sure. We're very happy to hear that we made steps toward preventing that in the future. Thank you for your review, frasers!

Robin
Robin
1 review Calgary, AB
6/10

hook up and disconnection of temporary natural gas heaters

On February 2nd the gentlemen plumbers came out to hook up two natural gas heaters to supply temporary heat to the building. They were originally booked for February 1st but they were unable to make it to the location on that day so they came first thing on February 2nd. The charge that day was for approximately $1000 because one of the locations required scaffolding to access the natural gas tie in. The scaffolding was supplied and set up for the plumber to do the work. It seemed unusually expensive for the work especially since the plumber seemed to have no difficulties and spent less time at that location but the plumber was friendly and got the work done efficiently. When it came time to disconnect the heaters there was some miscommunication between us and the plumber so the appointment was changed. He was initially scheduled to arrive between 8 am and 10 am on February 19 but got rescheduled to later that day between 1 pm and 5 pm. He was unable to make it that day and we rescheduled to February 20 between 10 am and 1 pm. He arrived right around noon and disconnected the heaters very quickly and only charged about $75 for the service call fee which was very nice especially after the $1000 bill from the first visit. Overall i was impressed with how professional the plumbers were and how quickly they worked despite being unable to make the initial appointments.

Approximate cost of services:
$1,100.00
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Company Response

Hi Robin, thank you very much for sharing your concerns with us. We shared your comments with the owner, the technician's supervisor as well as with our Care Manager (John) who will be in touch shortly. We always strive for 100% customer satisfaction!

jodyleeca
jodyleeca
1 review Edmonton, AB
10/10

Valve replacement

Dylan was professional and gave me good advice on how to care for my home plumbing and advice for proactive care. He was at my home within 12 hours of placing a service call.

Approximate cost of services:
$250.00
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Company Response

Preventative maintenance can mean the difference between an easy fix, and a costly repair. Thank you very much for taking the time to tell us how happy you are with our service, jodyleeca!

louba62
louba62
1 review Edmonton, AB
10/10

Moisture inspection in kitchen and faucet buy and install , and home inspection

Timely, and efficient inspections with good information shared regarding problem areas and future prevention. Friendly and helpful service man!!

Approximate cost of services:
$650.00
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Company Response

Being knowledgeable and professional goes hand in hand with great customer service. We're very happy to hear that we excelled in both during our service call. Thank you very much for your great review, louba62!

iank
iank
1 review Tsuu T'Ina, AB
10/10

House shut-off valve and shower fixture

He was helpful, and explained the pricing, and how he was going to go about everything.
Definitely a Gentleman!

Approximate cost of services:
$2,000.00
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Company Response

That's what we strive for! Thanks a lot for the great review, iank!

DC
DC
1 review Calgary, AB
9/10

Ceiling flood

Work was diagnosed and repaired in a quick and efficient manner. Service technician was professional and thorough.

Approximate cost of services:
$1.00
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Company Response

Sorry to hear about your ceiling, DC. We know that flooding inside the walls/ceiling is never a pleasant surprise. We're glad that we could fix that leak for you! Thanks for the great review.

Private User
Private User
1 review Red Deer, AB
10/10

Repair frozen drainage pipes

..technician was very efficient, polite , listened to my concerns ....answered And or addressed all of my points... excellent same day service! Overall terrific experience .. thank you !

Approximate cost of services:
$2,000.00
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Company Response

You are very welcome! Thank you very much for your review. Should you need anything in the future, give The Gentlemen a call. =)

Pat a.
Pat a.
5 reviews Calgary, AB
10/10

Toilet overflow issue fixed and annual inspection of all plumbing.

Identified issue, made solid recommendations re toilet replacement as well as on our sewer line. Wayne was excellent!

Approximate cost of services:
$35.00
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Company Response

Thanks for the great review, Pat a.! We'll be sure to let Wayne know how happy you are with his service. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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