The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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HomeStars  >  Water Filtration & Purification in Calgary  >  The Gentlemen Pros Plumbing, Heating & Electrical   >  Main water inlet to domicile & water leaking from hot water heater
tlander
tlander
1 review Clive, AB
10/10

Main water inlet to domicile & water leaking from hot water heater

I assumed I had frozen water pipes in my modular home.
I was in a very stressed state of mind, & was very unsure as to whom I should call to help me.
I had heard advertisements on the radio for the gentlemen plumbers & decided to take a gamble.
I live 45 minutes northeast of Red Deer, & the woman on the other end of the phone call explained the callout procedure thoroughly before I agreed to have them come out.
Then I recieved a call from a service representative to find out exactly what I thought may be wrong at which time I was reassured that they would be there promptly at 9 the next morning & would do their utmost to guide me through my dilemma.
After receiving the phone call I was promised, upon their arrival I realized they were actually early.
Before proceeding with the work, they asked if they may enter the house, whereby they explained what they would be doing, & again reassured me.
After all was said & done, they did everything they could do to get water back into my home, however they were unsuccessful due to another issue.
The two gentlemen I had the pleasure of dealing with conducted themselves with the utmost in professionalism, & treated a very grumpy old guy with respect, compassion & understanding.
So much so that despite the high cost, which was all made known to me, I tipped the two guys with a coffee & doughnut, a very small token of my gratitude.
They definately relieved a great deal of stress & gave me very valuable insight & information with regard to my nightmare, & possible things to be aware of in the future.
Kudos gentlemen.

Approximate cost of services:
$750.00
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Company Response

Hi there, tlander, we're sorry that we were unable to solve your water issue. We never like to admit defeat (we're real 'go-getters'), and you have an entire company at your disposal should you run into any other trouble. Thanks for the great review (and the coffee/donut!)