Thanks for the fantastic review, C P. We always do our best to work within your schedule, since we know that no one likes disruption in their life. Thank you again for your business and we hope you have a wonderful Summer!
Laverne is rain-proof! Thank you for your fantastic review, losinclair. We're happy that we could remove that clog for you. Should you need anything else, give us a call. =)
Clearing a clogged bathroom drain
Hi Elizabeth, thank you so much for reaching out to us. We appreciate you telling us how happy you are with our technician. All of our guys work very hard and we pride ourselves on hiring the best. We also would like to apologize that you had a negative experience with the bill. We pride ourselves on always delivering an outstanding customer experience and we regret that we left you feeling anything but completely satisfied with our interaction. It is true that there is a cost associated with delivering a trusted and valued service and we do our best to remain competitive in the industry. Things that we offer, that many of our competition do not, are regular drug tests and criminal background checks on all of our technicians. Along with them showing up in fully stocked trucks, so that our licensed and insured technicians are able to start right away (saving you both time and money). We do understand, and appreciate, that this may have resulted in a sticker shock for you and we do apologize for that. We have shared your concerns with the owner of the company, the technician's supervisor, as well as our Care Manager (Mauri) so that we can investigate further in to your case. Thanks again!
Hi there, thank you so much for reaching out to us. First off, we would like to apologize that Debbie had a poor experience with us. To our knowledge, there was no threat made, but we take these things very seriously and are doing an in-depth investigation to get to the bottom of things. We also find it quite odd that a request for a call back was not delivered upon. We have shared your concerns with the owner, the technician's supervisor (who you have spoken to), as well as our Care Manager, who will be in touch shortly. Thank you again!
Hot water tank repair - replacement
Hi Shelley S., thank you so much for your great review. We'll be sure to let Dylan and Luke know how impressed you are with their service. We hope you enjoy your new hot water tank and if you have any questions or concerns, please don't hesitate to reach out to us. Thank you again for your business and have a wonderful Summer!
Thank you for the fantastic review, Happy C.! When it comes to removing a pipe, we will not be deterred, no matter the condition. We hope you enjoy your new faucet for many years to come. Thank you again for your business and we hope you have a wonderful Summer!
Bathroom fixtures, outside taps, outside shutoff valves
Thank you very much for the great review, agoguen. Wayne is the absolute BEST and we are thrilled that you are impressed with his service.
Remive Humidifier on furnace replaced repair toilet and shower head
Hi Cheryl, we're very happy that you loved our service this week and, also, that we were able to fix that leak for you before it potentially caused any major damage. If you have any questions or concerns regarding your plumbing, a friendly reminder that we are available 24 hours a day, 7 days a week (including weekends), so you can always count on us. Thank you again for your business and we hope you have a fantastic Summer!
Thank you so much for the great review, kelly.mcfarlane. You can always expect a courtesy call from us because we know that waiting around for a technician is nobody's idea of a fun time. This way, you can still go about your day without worry that we'll miss each other. We're really happy that you loved Dave's service and we'll be sure to let him know. Thank you again for your business! If you have any questions or concerns with your hot water tank, please let us know. Have a great Summer!
Hi Shirin, thank you for your review. We'll be sure to share your concerns with our management team. Should you have any further trouble with your kitchen faucet, please let us know. Thanks again for your business!
With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.
