So, my elderly mother called the "Gentlemen Plumbers" in Medicine Hat to install a tap. They quoted her the OUTRAGEOUS price of $740. My mother told them no thanks. They forced her into paying a call out fee for being there 10-15 minutes by THREATENING to sue her. So she paid them, and they left. I called several other plumbers who estimated over the phone around $300-$350 and each one warned us against this company. They are shady!!! My husband ended up installing the tap in no time. I phoned the company, demanded a receipt and the manager was supposed to call me back. They never called me.......bottom line is that they are horrible human beings and the least "gentlemanly " of them all.
- Approximate cost of services:
- $700.00
- Company Response
Hi there, thank you so much for reaching out to us. First off, we would like to apologize that Debbie had a poor experience with us. To our knowledge, there was no threat made, but we take these things very seriously and are doing an in-depth investigation to get to the bottom of things. We also find it quite odd that a request for a call back was not delivered upon. We have shared your concerns with the owner, the technician's supervisor (who you have spoken to), as well as our Care Manager, who will be in touch shortly. Thank you again!