The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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NikG in Edmonton
NikG in Edmonton
6 reviews Edmonton, AB
10/10

Annual Inspection Service

I have a Diamond Club membership which gets me a free annual inspection. This time Ryan swapped out old brittle plastic water lines for new braided steel ones. He was quick, polite, thorough, had good insight to my plumbing situation, and answered any questions I had.

Approximate cost of services:
$35.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review NikG. We are pleased to hear that you have the Diamond Club membership, and that Ryan was able to upgrade your water lines and answer all of your questions. Call us again anytime you need our assistance. :)

Bill Pechtel in Saint Albert
Bill Pechtel in Saint Albert
2 reviews Edmonton, AB
10/10

Tankless Hot Water system repair

I have a Navien hot water system. Parts are sometimes very difficult to find. Dan and Trevor went above and beyond to get us the parts in town (same day) and eventually went directly to the Navien rep himself so we'd not be without hot water for more than 1 week. Priceless. Being a business owner myself I can certainly appreciate the professionalism of both technicians on wanting to do the job right and not inconvenience the customer although lack of parts was in no way their problem - they just solved the problem.

Approximate cost of services:
$1,074.00
1 of 1 people found this review helpful.
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Company Response

Hi Bill,
Thank you very much for your great feedback!
We're glad that Dan and Trevor were able to find the parts and get your hot water system back up and provide you with professional service.
Don't hesitate to let us know if there's ever anything else we can do for you.

Private User
Private User
Private User reviews Calgary, AB
10/10

New toilet installation

Had new toilet installed after hairline crack discovered. Wayne and Clifton were extremely competent and professional. Totally satisfied with the work that was done and would not hesitate to recommend this company to anyone

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review and recommendation!
We're happy to hear that Wayne and Clifton were able to meet your expectations and get your new toilet installed well.

Cindy in Red Deer
Cindy in Red Deer
1 review Red Deer, AB
10/10

Leaky toilet

Quick, friendly service that didn't break the bank! Jake, our tech was friendly and very knowledgeable and got here quicker then we expected which was great. And Ashley who booked our appointment was super helpful and got us an appointment quickly and in a time frame we could manage.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, Cindy! We're happy that we could offer you professional service that met your expectations.

Private User
Private User
Private User reviews Red Deer, AB
10/10

The gentlemen Plumbers

Richard is a hard working and curtious individual. He goes above and beyond to make sure things are done correctly. I would not hesitate to have the gentleman plumbers in my home to do any future work that is needed.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for you review! We're glad that Richard was able to provide you with the service you were expecting.

Kevin
Kevin
2 reviews Calgary, AB
9/10

Backup valve

Good stuff. Timely and clear communicators.
The pricing system is clear and explained well. It makes you feel like you are getting an honest price.
I also appreciated the additional no-cost check of the whole house.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback, Kevin! It's nice to hear that our service, pricing system and complimentary home inspection met your needs.

Haley Trimble in Lethbridge
Haley Trimble in Lethbridge
1 review Lethbridge, AB
10/10

Toilet Clog

Called Gentlemen Plumbers and not even 1 hour later Ashton showed up. No hourly rate. One price. No hidden fees. After his diagnosis we learnt that we had four options to go with. We went with the toilet auger option. With no hesitation he got right to it. Personally I would not go near that toilet; full of poop to the rim. A short time later he freed the clog and brought back Q tips on the auger line. Before leaving he also offered me a free home inspection. I am 100% satisfied with the services I received. I was given knowledge, value and options. He treated my house like it was his own. I will spread the word about Action Auger and there Gentlemen Plumbers service.

Approximate cost of services:
$223.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your review and your endorsement, Hayley! We know it's no fun to have a toilet clog, and we're pleased that Ashton was able to deal with it satisfactorily for you.

HAZEL from Edmonton
HAZEL from Edmonton
1 review Edmonton, AB
10/10

Toilet blockage, frozen pipes

Living in a mobile home, Charlie had to go under the mobile to thaw out frozen pipes. He cleared the blockage, upgraded aspects to toilet and cleaned everything up. Checked other plumbing/furnace/water heater in house with recommendations. Very professional and friendly. Will certainly use this company again.

Approximate cost of services:
$916.60
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback, Hazel! It's good to hear that Charlie was able to get everything sorted out for your home.

James  from Calgary
James from Calgary
6 reviews Calgary, AB
10/10

Best Plumbers in Calgary!!!

In a world with poor customer service and untrustworthy trade services it is finally nice to see a company that is honest and fair. Not only is their customer service 10 out of 10 but the quality of the work goes above and beyond the norm. We had Jay come to our house to fix a plugged toilet that turned out to be a all day event. It felt like Jay was part of the family by the end of the day. He made it very clear what our options were before he did any work. Cannot say enough good comments about Jay and the company!!! Thanks

Approximate cost of services:
$1,400.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your awesome review, James! It's great to hear that you enjoyed having Jay work on your issue - we know it's not fun to have a plugged toilet!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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