The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Private User
Private User
Private User reviews Calgary, AB
1/10

Flange repair

We purchased a new toilet and upon removing the old one, we noticed that the toilet flange was cracked and needed repair. It cost over $500 to replace the flange! For that price, they didn't even install the new toilet. The service guy said that would be extra. We paid the fee quietly as he was already there for the service call. Not only is that price ridiculous but feels like an absolute violation. I am horribly disappointed in this company and would NEVER use them again nor recommend them to anyone!

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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Company Response

Hi there, we're happy to resolve this issue as we strive for 100% customer satisfaction! Please give the owner Brham Trim a call to discuss (403) 204-8012.

Barb from Camrose
Barb from Camrose
2 reviews Camrose, AB
10/10

Hot water tank repair

Woke up on a Sunday to no hot water. Called the 24 hour phone line and requested service. Charlie was dispatched to our home in Camrose the next day. He was very pleasant, professional, and courteous. He fixed my problem to my satisfaction and pointed out some things that I was not aware of. He answered all my questions. Thanks Charlie!!

Approximate cost of services:
$493.00
1 of 1 people found this review helpful.
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Company Response

Hi Barb, so wonderful to hear reviews like this one. I will make sure to let Charlie know you are happy with his work. :)

Lorna in Stoney Creek
Lorna in Stoney Creek
1 review Hamilton, ON
10/10

bathroom & kitchen

The service gentleman, wayne was curtiious & polite. He explained what was to be done & he completed the work with great patience and professionalism. He was a great listener as he made recommendations and he completed them as I requested. I would highly recommend him to do a great job

Approximate cost of services:
$2,059.00
2 of 3 people found this review helpful.
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Company Response

Thank you very much for your compliments Lorna! Wayne will be pleased to hear that you were very happy with his work and professionalism. Call again anytime you need us.

Private User
Private User
Private User reviews Edmonton, AB
10/10

repairs in kitchen and bathroom

Charlie was prompt, courteous and helpful. He looked at the issues giving us problems and then respected the choices we made on which repairs we felt were necessary. He replaced the spout in the main bath and installed a new faucet, which we supplied, in the kitchen sink. This required sawing out the old connections which had seized. We think we're pretty handy at repairs but there are some things that are really better left to the professionals. Great job! And no more drip under the sink.

Approximate cost of services:
$629.00
1 of 1 people found this review helpful.
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Company Response

Thank you for entrusting our technician Charlie with your kitchen and bathroom repairs. We train our technicians to listen to our customers needs and it sounds like he did exactly what you required of him. Call again anytime you need us. :)

Homeowner 21 in Olds
Homeowner 21 in Olds
1 review Olds, AB
9/10

Furnace

Pleasant and efficient service every time! Furnace maintenance, and new thermostat installation. Next day service. You can't beat that.
Have used them several times in the past and every encounter has been equally satisfying. You may pay a little more up front. But I've never had to call them back to redo anything.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review. You did not mention which technician helped you this time, but if there is anything of note we can do to earn your 10 stars, we would be very happy to hear from you. :)

Alicia in
Alicia in
1 review Edmonton, AB
10/10

Shower valve installation

We had a great experience with the Gentlemen Plumbers. We had a shower value installed, while keeping the functionality of a jacuzzi. They took time to explain what our options were and consulted us when major decisions needed to be made. Our appointment went long, but I would rather have a long service call than rushed work.

Would definitely recommend.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Alicia, thank you very much for your recommendation! Call us anytime you need us in the future. :)

Private User
Private User
Private User reviews Red Deer, AB
10/10

Master bathroom

Always on time. Excellent service. They do things correctly and I never have to worry about plumbing. Can always count on these guys!!! Great company. Highly recommend gentlemen plumbers. Thank you Rich and Jake!!!

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

So wonderful to hear reviews like this one. Thank you for your recommendation. I will make sure to let Rich and Jake know you are completely happy with their work. :)

10/10

Emergency Furnace Vent Repair

Trevor and his team with Action Auger/ The Gentleman Plumbers were great! We were in a bind and they saved the day. They were fast to get our job site, very knowledgeable, incredibly professional, and got the job done quickly. The customer service was truly outstanding. We won't hesitate to recommend this company!

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

We are pleased that Trevor and his team were able to assist you so quickly, and saved the day. :) We welcome any referrals that come our way from you. Best regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

Toilet

We had Ashton come out to our Summer cabin. We supplied a toilet for him to install. Bought toilet from home depot, and what a peace of junk. Ashton made a suggestion about the Toto drake toilet. Had him install toilet and it works amazing. Awesome service, clean cut, sharp looking work clothes, best service plumber ive used.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Happy to hear that Ashton could recommend the best toilet for your needs. :) Hope you had a wonderful summer out at your cabin, and call us anytime!

Maureen in Edmonton
Maureen in Edmonton
1 review Edmonton, AB
10/10

Washroom

The service was very prompt. Charlie came to our home. He explained things beforehand in a very professional manner. There were no surprises. He was polite, thorough and competent. We would recommend this company.

Approximate cost of services:
$390.00
1 of 1 people found this review helpful.
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Company Response

Hello Maureen, thank you very much for your recommendation! We are happy to hear that Charlie was able to give you all the required info. and get the job done with no surprises. Call again whenever you need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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