Window City

Great company who care about their customers. I would highly recommend them. I needed a part for my door and they bent over backwards to help me out. Most companies don't care about the little things.

My window parts were broken and windows in one bedroom can not move at all. So we came to the company and solved this in twenty minutes—professional and efficient! Mr. Sargeant was very nice and kind to us. He showed us how to replace the parts easily and make sure that we understood. Much appreciated.

Window City installed windows in my daughter’s older home in 2009. Have never had any problems with them and the windows and screens still look great. Recently when cleaning I broke the corner piece on a screen (totally my fault) so I took it in for repair. it was done for free with no questions asked! I’m very happy with the service. Thanks Chris!

came to your store looking for window parts Chris and Cathy were so great to me they listen to my problem and went out of there way to help me thanks again

A few years ago had my windows replaced.The windows that the salesperson sold me were Window City. Fastforward to 2018. The seal in a large window failed. Had to pay upfront to have them make a replacement window under warranty. The techs came and verified that the window had failed. Window city refused to refund the cost of the glass. They offered me 150.00 as a good will gesture.DO NOT BUY ANY PRODUCT FROM THIS COMPANY BECAUSE THEY GIVE YOU THE RUNAROUND AND DON'T STAND BY THEIR PRODUCT

I am happy with my window upgrades. At first the design of the window catches was poor. Upon going to the company l was given free replacements and knowledge as to repair my windows. The replacement parts were a revised metal rather than plastic, an improvement metal parts for a durable window function.
Thanks Window City!

I am very satisfied with the service that was provided to us by Chris from this manufacturing warehouse.
We got Window City manufactured doors and windows installed for us five years ago. Recently, our patio screen door has fallen apart being worn out. We needed a replacement for it, and we turned to the manufacturer. After the service form on their website was filled in and sent to Window City, we were followed up on our request by Chris, who was very helpful and kind to us.
Thank you, Chris, for being so caring to your customers!

I am an owner and property manager of a midtown fourplex. Two windows of one unit had broken parts at the top edge which parts allow the window slip out of it's track for easy cleaning. i called Window City and spoke with Chris in service who said he had the needed parts and so I went to the factory at 6300 Steels W. where I was promptly greeted. Chris took the two windows to the factory line in the building asking me to return in an hour. Amazingly when i did I had two repaired windows. It is rare to have such fine service. My 1930'3 fourplex will need 48 new windows in the next few years. Window City will at that time certainly be asked to quote. Thank-you Chris for your exceptional service. All the best, J. M.

I would like to thank Window City for their help.
I have their windows throughout the townhome. After 10 years or so, a few of the window screens needed to be repaired. After speaking with Chris at Window City, I dropped off the screens. They were fixed and ready for pick-up two days later, at no cost.
I also had one window in the basement which still needed to be replaced. No one wanted to come for one window. I asked Window City if they would be able to put me in touch with someone. Within two weeks Walter D. from Better View Solutions Inc. called me and we booked an appointment. Someone came the same day to measure the window and 2.5 months later Walter C. did a beautiful job installing it.
Thank you Everyone,
Joanna