I am an owner and property manager of a midtown fourplex. Two windows of one unit had broken parts at the top edge which parts allow the window slip out of it's track for easy cleaning. i called Window City and spoke with Chris in service who said he had the needed parts and so I went to the factory at 6300 Steels W. where I was promptly greeted. Chris took the two windows to the factory line in the building asking me to return in an hour. Amazingly when i did I had two repaired windows. It is rare to have such fine service. My 1930'3 fourplex will need 48 new windows in the next few years. Window City will at that time certainly be asked to quote. Thank-you Chris for your exceptional service. All the best, J. M.
- Approximate cost of services:
- $0.00
- Company Response
Hi there,
Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team.
If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com.
Many thanks,
Stephanie