Reviews

0/10

A few years ago had my windows replaced.The windows that the salesperson sold me were Window City. Fastforward to 2018. The seal in a large window failed. Had to pay upfront to have them make a replacement window under warranty. The techs came and verified that the window had failed. Window city refused to refund the cost of the glass. They offered me 150.00 as a good will gesture.DO NOT BUY ANY PRODUCT FROM THIS COMPANY BECAUSE THEY GIVE YOU THE RUNAROUND AND DON'T STAND BY THEIR PRODUCT

Approximate cost of services:
$563.51
3 of 3 people found this review helpful.
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Company Response

Hi there,

We are sorry to here about your unsatisfied review.

Please feel free to contact our service department directly by phone at 905-265-9975 xt 137 or by email at service@windowcity.com with further information regarding when and who the windows were purchased from and we will be more than happy to further discuss and help with your concerns. Could we also ask that you send us the 6-digit serial number located on the spacer between the glass of the window?

Thanks in advance.

Sincerely,
Stephanie

10/10

Phoned Dodds on Thursday to replace broken spring. Came Friday and both springs were replaced in less than 1/2 hour. Unlike my installer who didn't come or answer my call Dodds came when they said they would . I will be using them the next time I need service on my garage door.

Approximate cost of services:
$339.00
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Company Response

Thank you very much for this great review Nicholas. With DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you , the customers, for 19 years in a row!