1/2 windows and doors of a large size home
- Approximate cost of services:
- $1.00
- What could this company do to improve their services?
- They do windows, make sure it doesn't leak
- Any advice to offer fellow homeowners facing a similar project?
- stay away from Loyal Seal
- Company Response
Dear Mr. Wang,
As you are not our customer we are at no obligation to provide you with free service. Due to high volume of false alarm service requests we charge a minimal fee to send a service technician to examine a problem. In order to minimize unnecessary costs to OUR clients we request pictures and an email describing the problem. Just by viewing your photo, it is absolutely clear that you are experiencing condensation issues (NOT leaking windows). During the winter months when humidity in the home is high and the temperature outside is very low, it is normal to experience condensation on the inside surface of the glass, especially when you have window covers such as shutters. The water drips to the bottom of the window and leaves marks on the frame (as evident in your own pictures which you have attached)
Thank you