Mat sold me a 20 window and door package. He did well on selling what i did not want. I aggreed to his final pressure.i narrowed the order to 1- door 4 windows All arrived as promised, all were installed with no concern......my walls , floors, furniture.i dont think this comp. is out for repeat buisness.im trying to get rework taken care of with no success. The customer service will not deal with me until i pay my hold back! They asked me to send photos of my concerns.....i sent 45 photos no response.
- Approximate cost of services:
- $5,000.00
- Company Response
Dear Jerry,
We find this message very unclear and no detail is given by you to indicate the problems you have had. However, as stated in your message, you were unhappy and refused to pay the full balance as compensation. As per your contract with us, we do not provide service or warranty on jobs with outstanding balances.