Loyal Seal Windows & Doors Inc

My home required a full renewal of all doors and windows. I had spoken to some friends who referred me to loyal seal, I went ahead and contacted the main line. Within a few days I had met with a rep, Denis to discuss. Denis was a true professional, he listened carefully to my needs and provided me with a number of options. I let him know that I liked his no pressure approach and that I would get back to him after some shopping around. I met with other companies and felt that none were as knowledgeable or realistic as Denis, they were not matching prices and were mostly concerned with pushing me into spending more money than I had budgeted for. I contacted Denis again and went ahead with his quote. Firstly, the whole installation process was competed within less than a week, the installers were curteous and polite, they took great care of my home over the course of the installation. Secondly, the product had been delivered and installed as promised and I am very happy with my purchase. Denis reached out to me some time in the following months to ensure that I was happy and had asked me if I had any questions or concerns. I would recommend loyal seal to anyone who needs windows and doors. If you want a reliable product, a fair/affordable price, and great service these guys are the way to go. A pleasure to do business with.

We were shopping around the market a while and are savvy customers. Loyal Seal was our chosen company for a full house window replacement for a few reasons:
1. Denis (our rep) was extremely professional, upfront, helpful in making right choices, offered us wide variety of options, guarantee and lifetime service.
2. The price offered was very competitive
3. The installation was performed by caring and pleasant crew (led by Udi) and we got everything we were promised. They arrived on-time, installed quickly and no mess was left behind.
4. Day after the installation, Denis followed up with us to confirm that we are satisfied and if there are any questions or concerns with our new purchase.
5. I must say that the quality of the windows is superb. The opening, the heat retention, moisture control is as promised.

I would highly recommend Loyal Seal to anyone looking for great quality, competitive price, great service and pleasant experience during renovations.

I would like I start off first by saying thank you LoyalSeal for your amazing job and great customer service. When I first thought about changing my windows, it was difficult to find the right company to do this. But after having an agent by the name of Stan visit me for an estimate, I was quite impressed with the amount of passion he possessed about windows or doors. I didn't feel pressured and it seem like he cared more for my well being than for the money. After we agreed on the job, I felt a sense of relief that it would be taken cared of properly. And it was. The contractors were prompt and efficient. The price was right and the work was exceptional. Because of the cold winter we are having , I am glad that I made this choice to change my window. I will be getting more windows installed by this company . I recommend this company to others.

Good job Loyalseal , see you soon

Richie

I would not recommend this company for many reasons:
1) the services we were promised were not honoured due to a "miscommunication" with our contract
2) when I called to remedy the above issue, I was yelled at, was called names and was hung up on
3) I have waited almost a month now for the service department to contact me. I installed new doors and less than 2 months after installation they require service - I have called 3 times over the past month to follow up with the service department, but each time I call I am told the service department will contact me by a certain date (which they never do). The most recent time I called I was told that no one would be available until another 3-4 weeks. They claim there has been no one available to do service requests since the first time I called in 4 weeks ago. This is unacceptable and is a safety concern for people who need their faulty doors and windows fixed.

my home 8 windows have installed on Sep 5,2013 with Window City Double Slider Tilt Windows. At that time the weather is not cold, i didn't find any air leaking.
But Since Nov 15 , the temperature is drop , I can feel the windows are all leaking.---The cold wind coming out from the bottom of windows....
Yesterday , i called the company customer service, she said someone will call soon.
Today i call the company customer service again, she said someone will call me tomorrow..
Let see how Loyal Seal Windows & Doors Inc customer service looks like!!!
Nov 26.