Pete The Plumber

This is an incident where they came same day of call and fixed problem. Only charged regular fees after we said we did not request after hours service. We had great follow up from company.

I hired Pete the Plumber three times for residential service in last few years. Once was for a hot water tank replacement and twice to replace all the toilets to low-flow in two separate houses. My experiences were mixed. They have different types of staff for different types of jobs. The fellow that replaced the hot water tank was very clean. The two different fellows that replaced the toilets were not clean at all. The first individual would remove all the water from the toilet using a paper coffee cup and dump it in the bathroom sink (yuck!). He also used this rag from who knows where to wipe up everything and then wring dry into the bathroom sink (double gross). He was all-around very unsanitary and I would never let him back in my house. The second toilet guy used a wet vac to remove any remaining water from the toilets (nice!), but was a bit sloppy carrying the toilets out of the house over the carpet (some spillage of residual toilet water – yuck!). Is there not a company procedure on replacing toilets so the customer doesn’t have toilet water in their sink or dripping all over their carpets? Anyway, I would absolutely recommend Pete the Plumber for a hot water tank replacement (their price cannot be beat) but not sure I would recommend them for a toilet replacement.

recently moved to calgary, didn't really know any plumbers, but always saw a van with a blue hulk on it. Decided to give it a try, they provided a quote and estimated the time it would take. The service was great, I did not have to wait all day for them to come, they provided a specific time they would be there and they were there on the nose. The installers were professional and did a great job.

Phoned during regular hous but they sent someone after hours and charged me a mint. Why do I havde to pay for after hours when I did not request this service. Person was very unprofessional;

I have found Pete the Plumber to be generally reliable and not overly expensive. Last time I called, I ended up going with another contractor as the response time would have been too long. I have used them a number of times through the years, and they are fine for routine work.

My furnace stopped working in the middle of winterr last year and Pete the Plumber came out so quickly and replaced the furnace immediately.
I was very impressed with theri quick service and the employees that Pete has working for him are awesome.

it was a great servise done to my bathroom they were very friendly and the end product was amazing and i have never had a problem with my plumbing ever since

We had a complete blockage in all of our drains and sewage. The tech arrived quickly and managed to get the drains moving. After he left, we found out the sewage had backed up into the basement. We called the tech back and he was there in about an hour and fixed everything. Only thing is that I wondered if he should have checked for that before he left. We were new to issues like this. He wasn't.

Our tank finally gave in to it's wounds and surprised us with an indoor pool. These guys were able to get in the next morning (though they offered that night) and do a full replacement and removal. There were kids and a dog running around and showing off their toys and Adam was very personable with them while still respecting the job to be done. Not a single complaint about wading through water to do the job or dealing with a bulldog being his shadow and turned down any additional muscle power offered. This lad is a pro and a RESPECTFUL one at that, a very rarely seen attribute in the contractors we've had previously. The price was one of the best we've been quoted and warranty beyond what was available elsewhere. Best of business to you Adam, and your company in the future. Talk to you in a year or two when our furnace needs some junkyard love ;)

After returning to re-repair a tub drain leak five times, the fifth time with two workers on site, the new repair gave way after a week of use. The worker who showed up for the fifth repair kept complaining "I'm so, tired, I wish I was home." I should have gone with me instincts and thrown him out. Instead, five repair attempts and 5 weeks later, I've got a leak. What really infuriates me is no follow up contact from Pete. You would think after all this trouble for a simple job, they would show some professionalism and follow up. They did not. The office staff were very surly about scheduling rebookings, even saying "we normally don't come back after 3 repair attempts."
I never want to hear from Pete the Plumber again.